2/10 Terrible
Vicky E.
12 Aug 2019
Disliked: Cleanliness
Property Review
The pictures of the property on VRBO site were deceiving. When we arrived there, the place was full of clutter, it smelled moldy, there were two students on the very top floor that we did not know about (we thought we had rented the whole house for privacy and security) and as a big group of 11, we were cramped into it. If we had a choice, we would have cancelled on the very first night, and moved to another accommodation. But it was late and everything was fully booked. We managed to find one the next day, for the rest of our stay in London (5 more nights), but it costed us more money. Our vacation in London was very stressful and unpleasant because of this incident. Note that we were also travelling with seniors and children.
We have sent the details of our review to VRBO and are still waiting for their feedback/resolution.
Vicky E.
Stayed 6 nights in Jun 2019