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Dao By Dorsett West London

4.0 star property

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Dao Studio Terrace | Terrace/patio
Lobby
Mini-fridge, microwave, stovetop, espresso maker
Dao Studio Park View
One Bedroom Apartment | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
56 Shepherd's Bush Green, London, England, W12 8QE
  • Westfield London Shopping Centre
    ‪10 min walk‬
  • Eventim Apollo
    ‪18 min walk‬
  • Kensington High Street
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

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Dao Studio Park View

Dao Studio Park View

  • 25 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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Duplex

Duplex

  • 73 sq m
  • Sleeps 4
  • 2 King Beds

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Premium One Bedroom Apartment

Premium One Bedroom Apartment

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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One Bedroom Apartment

One Bedroom Apartment

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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Dao Studio Double

Dao Studio Double

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Dao Studio Twin | View from room

Dao Studio Twin

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Dao Studio Terrace

Premium bedding, in-room safe, desk, laptop workspace

Dao Studio Terrace

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property – evening/night

Dorsett Shepherds Bush

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (2045)
The price is €170
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Dorsett Shepherds Bush

About this property

Dao By Dorsett West London

Eco-certified London hotel in Hammersmith and Fulham with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Weekly housekeeping is available.
Dao By Dorsett West London offers 74 accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels, pay movies, and smart speakers. Accommodations at this 4-star hotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Dao By Dorsett West London. During your stay, you'll be within walking distance of Westfield London Shopping Centre. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from Westfield London Shopping Centre and 8 minutes from Hyde Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Dao By Dorsett West London.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Dao By Dorsett West London has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 20 for adults and GBP 20 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Free cots/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Films for purchase
  • Premium channels
  • Smart speaker

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Mini fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 20 at check-out

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 20 at check-out.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Dao By Dorsett West London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 272 reviews
Rating 8 - Good. 67 out of 272 reviews
Rating 6 - Okay. 26 out of 272 reviews
Rating 4 - Poor. 16 out of 272 reviews
Rating 2 - Terrible. 11 out of 272 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Giuseppina, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel is trained as a super luxury hotel. great bar and breakfast. while you have nearby restaurants, there is no dining in the hotel except at the bar and room service. Great bar food and salads. restaurant,,,,they serve room service and bar service
Stayed 5 nights in Nov 2024

2/10 Terrible

Simon, Bath

Disliked: Staff & service, amenities, property conditions & facilities
Service - The hotel is understaffed so it takes an eon to get through to the front desk and long wait times if you go in person. I wanted to change my initial room because it was next to the elevator and too noisy for me. Staff and management told me the hotel was fully booked. Eventually I had my room changed but I later checked both Expedia and the hotel’s own website - plenty of free rooms were available for booking. Room service - for the apartment rooms, if you are staying less than one week, you have to request housekeeping. Nevertheless at 3.40pm on my second day I requested my room was cleaned. At 9.30pm when I returned I discovered it had not been cleaned. It was eventually done after a second request by 10.15pm. Noise - in my new room I heard hammering all afternoon. I mentioned this to reception and was told they would investigate but that there was no construction work in the hotel (this was a surprise to me as I literally bumped into a worksman with building materials in the lift. Anyway, later that evening (at 10pm) just as I was trying to get to sleep the hammering started again. I called reception and was told that the work was going on in the restaurant and that they would put a stop to it. The noise did stop. On Saturday afternoon as I was sitting foyer the hammering started again. Room - tiny bathroom/no bath. Shower had very low pressure. Bizarre/uncomfortable furniture. No table or dining chairs despite having a kitchenette. Uncomfortable bed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good quality hotel
Lovely hotel, excellent staff and the room was comfy, super clean and comfy
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Good but room for improvement
In general my stay was very good, but a few things let it down. - I stepped on a small bit of glass with bare feet on the first morning. Luckily it didn't cut me though. - I had to request more English Breakfast tea about 5 times before I actually got any. I kept being told someone would bring it up in 10 minutes and they never came. Eventually I got some after calling again the next morning. - It would be incredibly helpful to have instructions for the heating/cooling system as I kept trying to turn it down but it kept going up again!
Stayed 2 nights in Nov 2024

6/10 Okay

Jane

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel professes to be high end, but the staff were disinterested and just seemed to be hanging around reception. It's been a few years since the Dao opened and they still haven't opened the entrance so you have to check in via the Dorsett. The staff don't make you feel welcome. The room was spacious but showing a fair bit of wear and tear with chipped paint and a damp smelling bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Shaima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Stayed 21 nights in Sep 2024

8/10 Good

FATIMA

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for families with young children, couples who want the convenience of being in a hotel with the freedom to opt to cook and clean.
Stayed 7 nights in Oct 2024

8/10 Good

Reynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated and a two minute walk from the O2! The area is a tiny bit dodgy. There were a group of individuals sitting outside the building next door for most of the day who seemed to be on drugs and were covered in blood.
Stayed 2 nights in Oct 2024

10/10 Excellent

tommy

Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Stayed 1 night in Oct 2024

4/10 Poor

hannah

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

PETER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic home from home. Quiet and comfortable. Beautifully finished. Great terrace in my room too. And great price.
Stayed 1 night in Oct 2024

6/10 Okay

Saeed

Liked: Cleanliness, property conditions & facilities
Good for shopping
Stayed 9 nights in Sep 2024

10/10 Excellent

Wojciech

No remarks
Stayed 2 nights in Oct 2024

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service Location W/ Onsite Laundry
I really enjoyed my stay with Dao. The staff was extremely helpful, and my room was lovely. I especially appreciated the onsite laundry service, which was easy to use and included detergent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in standard studio flat. Nice, clean and modern. Friendly and professional staff. 5 mins walk to Westfield shopping centre.
Stayed 2 nights in Sep 2024

10/10 Excellent

Razique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel brilliant service and thank you for the manger who have upgraded our room and for the amenities
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modern, stylish, comfortable and located in a great part of town. Staff were very obliging and helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rebekah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy to check in
Stayed 1 night in Sep 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to extend a special thank you to the staff, who went above and beyond to make our stay as enjoyable as possible. The front desk was friendly, helpful with my languages( I was need a special help), engineering staff was prompt to check my oven in the room. I highly recommend Dao by Dorsett to anyone visiting West area of London or need to stay close to Heathrow airport and on the same time close to centre of city. The hotel is truly exceptional, and I will definitely be returning again in the future
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice in a hotel Ever
It was WONDERFUL. Treated like Family, made to feel at home. Staff went out of their way to be helpful. Room was excellent well worth the price. Fabulous morning breakfast Buffet.
Stayed 11 nights in Sep 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Would be great if the cafe was open more hours. Terrace room was very nice.
Stayed 4 nights in Sep 2024