Crystal Lodge Hotel

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London •1 Room

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London • 1 Room

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5.0 out of 5

Exceptional!

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"The room was too small, not as big as what was seen on the website. The bed couldn't conveniently contain two people. However, Mr Peter, the receptio ... " More

By a verified traveller on Tue 28 May 2024

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Double Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room, Accessible, Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room, Private Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Single Room, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Quadruple Room, 2 Bedrooms, Private Bathroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room, Shared Bathroom

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Quadruple Room, Shared Bathroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

See all rooms (8)

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Crystal Lodge Hotel. During your stay, you'll be close to Clapham Common. Free WiFi in public areas, free self-parking and dry cleaning service are available.

Free WiFi
Free self-parking
Valet parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
8.7 miles (14 km) from London Eye and 8.7 miles (14 km) from Westminster Abbey

Crystal Lodge Hotel ratings based on 1 Verified Reviews

Review Summary

5.0 out of 5 5.0 out of 5.0

Room cleanliness 0.0 out of 5.0

Service & staff 5.0 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 5.0 out of 5.0

Guest reviews for Crystal Lodge Hotel

5 out of 5

The room was too small, not as big as what was seen on the website. The bed couldn't conveniently contain two people. However, Mr Peter, the receptionist that received us, gave us excellent customer service. He made us feel at home. Kudos to him.

Posted by Awelewa Doris on 28 May 2024

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About the Crystal Lodge Hotel

Location 49 Brigstock Road, Thornton Heath, England CR7 7JH

Property Features

As a guest of Crystal Lodge Hotel, you'll find a terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. Crystal Lodge Hotel also features a garden, coffee/tea in common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Thornton Heath hotel is smoke free.

14 guestrooms or units
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Terrace
Garden
BBQ grill(s)
No smoking on site

Family Friendly Amenities

Free WiFi
Laundry facilities
Refrigerator (on request)
Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

Train station: Croydon Thornton Heath Station (0.3 km / 0.2 mi)
Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Crystal Lodge Hotel offers 14 accommodations with a safe and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. LED televisions are featured in guestrooms. Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Communal kitchen access
In-room dining (limited hours)
LED television
Fridge available
Microwave available
Coffee maker
Combined shower/bath
Cots (surcharge)
Housekeeping (daily)
Hairdryer available
Safe
Toiletries (free)
Iron and ironing board available
Ceiling fan

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

Check-in time starts at 1 PM
Check-in time ends at 1:00 AM
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 20.0 per stay.

Pet Policy

No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities on-site
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Property does not follow sanitisation practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitisation guidelines We're Good To Go (UK)
Carbon monoxide detector
No lifts
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Valet parking fee: GBP 10 per night
Crib (infant bed) fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel
Crystal Thornton Heath
Crystal Lodge Hotel Hotel
Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel Hotel Thornton Heath

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.