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CityStay Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CityStay Hotel

View from property
Front of property
Desk, soundproofing, iron/ironing board, free WiFi
Exterior
Private kitchen

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Free WiFi
    Free WiFi

Explore the area

Map
94 Bow Road, London, England, E3 3AA
  • ABBA Arena
    15 min walk
  • Queen Elizabeth Olympic Park
    20 min walk
  • Victoria Park
    3 min drive
  • London (LCY-London City)
    20 min drive

Room options

View all photos for Economy Triple Room, 1 Bedroom, Ensuite

Economy Triple Room, 1 Bedroom, Ensuite

Economy Triple Room, 1 Bedroom, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Ensuite

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

City Inn Express Hotel

Free WiFi
Parking available
24/7 front desk
Soundproof rooms
3.5 out of 5, Good, (26)
The price is €106
for 1 night
includes taxes & fees
9 Dec - 10 Dec
City Inn Express Hotel

About this property

CityStay Hotel

Guesthouse with a 24-hour front desk, near ABBA Arena
Self parking, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free guesthouse.
CityStay Hotel offers 20 accommodations with portable fans. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
During your stay at CityStay Hotel, you'll be within walking distance of ABBA Arena. Enjoy features like free WiFi in public areas and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Services include luggage storage
  • 15 minutes by foot from ABBA Arena and a 3-minute drive from London Stadium
Public spaces have free WiFi. For a fee, parking is available.

This London guesthouse is smoke free.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10 per night)

Family friendly

  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Hairdryer (on request)
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Iron/ironing board (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per day.
  • Cribs (infant beds) are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10 per night
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

CityStay Hotel
CityStay Hotel London
CityStay London
Hotel CityStay
CityStay Hotel London, England
CityStay
CityStay Hotel London
CityStay Hotel Guesthouse
CityStay Hotel Guesthouse London

CityStay Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 27 out of 380 reviews" "
Rating 8 - Good. 85 out of 380 reviews" "
Rating 6 - Okay. 138 out of 380 reviews" "
Rating 4 - Poor. 69 out of 380 reviews" "
Rating 2 - Terrible. 61 out of 380 reviews" "

6.4/10

Cleanliness

5.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

T

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

seynabou

Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Great location near the Underground. The room smelled foisty and the bathroom mouldy.
Stayed 2 nights in Jun 2024

6/10 Okay

Wilson

Liked: Staff & service
Disliked: Cleanliness
Not a luxury hotel by any means, but better than expected for the price. Some parts could do with a little update and repair but overall not bad
Stayed 3 nights in May 2024

2/10 Terrible

laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Tracy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room was satisfactory but the dining area for breakfast boone was thede and askex and was told we we're to make our own we was under the impression that we get a cooked breakfast and served by them we had no tea or coffee at all so not happy and wouldn't stay there again
Stayed 1 night in Apr 2024

8/10 Good

Kerry

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Good value for money. Staff friendly, close to cafes and bars
Stayed 1 night in Mar 2024

4/10 Poor

Jemima

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can say? Awful
Hotel ‘room’ was out the back and up 3 flights of fire escape stairs. Bed was broken so any slight move made a noise. ‘Breakfast included’ was non existent. No evidence of any dining area or breakfast and no mention of breakfast by hotel staff. Daily housekeeping was clean towels left in a bag out side the room on one occasion. Carpets in room and flooring in kitchenette and bathroom disgusting. Food left in kitchen cupboards from previous stayers. Rat/mouse traps visible next to fridge. Used face mask left in top of wardrobe. Curtains hanging off the railing and overall decor was sub standard. No drawers to put clothing. Only one small bedside with 2 drawers and a wardrobe with no hangers provided. Towel rail in bathroom was not fixed to the wall so kept coming away. Not at all soundproof, woken throughout the night by various stayers walking past outside the window on the fire escape landing talking. Doors banged when closing, could even hear the extractor fan from the bathroom next door in our ‘room’. If the room was not ‘non refundable’ I would have cancelled this hotel and found somewhere else to stay.
Stayed 7 nights in Dec 2023

6/10 Okay

Peter

Stayed 2 nights in Nov 2023

2/10 Terrible

Megan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty there was stains and empty beer cans the shower was yellow and I got bed bug bites. The man at the desk was nice though.
Stayed 2 nights in Aug 2023

6/10 Okay

Larry

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
My bedsheet was not changed on my in date.
My bedsheet was not changed. They kept for me an already used one with stains on it and they deliberately laid the bed with the other side of the bedsheets just for me not to recognise it meanwhile l gave them prior notice of my checking time. The kitchen and fridge also is very unkept. The fridge is very old and atleast needs to be kept neat. Bad customer sevice
Stayed 5 nights in Jul 2023

4/10 Poor

Ray

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good value if you don't need frills
Great value but lots of stairs. Helpful front desk about local businesses. No AC and sometime no hot water.
Stayed 4 nights in Jun 2023

8/10 Good

KONSTANTINOS

Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was inhospitable, had to leave after one night as didn’t get any sleep (was meant to stay for 4), checked out the next day and was still charged for the first 2 nights.
Stayed 4 nights in Feb 2023

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service
Hotel was quite run down and dirty (everything except the beds). The cleaning staff could have been more polite and friendly. They also called me out before checkout time, which I didn‘t appreciate at all. The walls are also very thin, which makes you hear all kinds of crazy noises from people around you. The one positive is the location, as it‘s very near to the Bow Arch underground station.

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Scott

Stayed 1 night in Aug 2022

8/10 Good

Dean

Stayed 2 nights in Sep 2021

8/10 Good

Peter Chidozie

Stayed 7 nights in Mar 2020

2/10 Terrible

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Not bad.
The hotel is fine for the money. The room was out the back and up fire exit stairs and it was small but clean. Parts of the hotel are very tired but again everything is clean. In the kitchen area you can help yourself to a variety of foods.The location is excellent, handy for tube and DLR however Bow is not the nicest area. I would use again.
Stayed 3 nights in Oct 2019

6/10 Okay

Morris

Business traveller
Cheap and does what it says on the tin......
Whilst this hotel will not win awards, it is clean, comfortable and served a purpose for a 2 night stay in that part of London. The room was serviceable with all the basic needs for a stay, sadly no tea making equipment. The bathroom was a walk in shower which was clean. breakfast was a self serve buffet style with cereals, fruit, toast, teas and coffees. This was a good place for me to stay as I knew I would not be spending lots of time there. In comparison to other nearby [laces this was a bargain, if saving money is the main reason for choice this hits the spot, if you're after comfort and a little bit more upmarket, this is not the one. Overall I am happy with my experience at this hotel.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Very handy for work...
I needed accommodation near to work.
Stayed 3 nights in Sep 2019

6/10 Okay

Anthony

Liked: Staff & service
No Complaints
Quiet and convenient
Stayed 1 night in Sep 2019

6/10 Okay

Anthony

Liked: Cleanliness
No Complaints
Quite and comfortable enough
Stayed 1 night in Aug 2019