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City Sleeper at Royal National Hotel

4.0 star property

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Photo gallery for City Sleeper at Royal National Hotel

Lobby sitting area
Reception
Free toiletries, hair dryer, towels
Twin Room
Daily English breakfast (GBP 15 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
38-51 Bedford Way, London, England, WC1H 0DG
  • Russell Square
    ‪2 min walk‬
  • The British Museum
    ‪9 min walk‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Single Room

Business Single Room

Business Single Room

  • Sleeps 1
  • 1 Double Bed

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Reception

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  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.1 out of 5, Very good, (4735)
The price is €191
for 1 room
includes taxes & fees
8 Apr - 9 Apr
President Hotel

About this property

City Sleeper at Royal National Hotel

Hotel with a 24-hour front desk, steps from University College London
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
City Sleeper at Royal National Hotel offers 272 accommodations with safes and coffee/tea makers. 40-inch plasma televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

City Sleeper at Royal National Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from The British Museum. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from University College London and Russell Square
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. City Sleeper at Royal National Hotel also features a vending machine, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 6:30 AM to 10:30 AM.
City Sleeper at Royal National Hotel has a restaurant on site.

Languages

Arabic, English, Hindi, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 24 per day)

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Self parking fee: GBP 24 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

City Sleeper At Royal National
City Sleeper at Royal National Hotel Hotel
City Sleeper at Royal National Hotel London
City Sleeper at Royal National Hotel Hotel London

City Sleeper at Royal National Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 650 out of 1405 reviews
Rating 8 - Good. 532 out of 1405 reviews
Rating 6 - Okay. 129 out of 1405 reviews
Rating 4 - Poor. 49 out of 1405 reviews
Rating 2 - Terrible. 45 out of 1405 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jay

Stayed 3 nights in Dec 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night city break. Clean, good bed and pillows
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room great beds
Excellent room and comfortable beds. Not possible to adjust heater but the excellent comforters compensated that
Stayed 4 nights in Dec 2024

10/10 Excellent

Hamin, Anaheim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

4/10 Poor

Michelle

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Poor service, like the poor people's side of the nicer hotel. Was not under the impression that was what I was booking.
Stayed 3 nights in Dec 2024

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of London. Hotel is very adequate in terms of amenities. Beds were comfortable and the room size and bathroom were perfect for 2 people. Very busy the time we were there and the hallways could get a bit nosy at night. But otherwise a very good bargain and spent 2 weeks. Will stay again.
Stayed 15 nights in Dec 2024

8/10 Good

Feroza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend stay, nice location. Nice and clean throughout
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
City Sleeper that requires a charm makeover
Checking in was inefficient. Waited over 20 minutes and was then informed they had no record of my stay. Eventually they found it on their system but there was no apology forthcoming for the error. I think the staff need a charm offensive as they appear indifferent to their customers. However the room itself was good with a great bed, good shower facilities and clean
Stayed 1 night in Dec 2024

8/10 Good

William K.

Liked: Cleanliness, property conditions & facilities
Front desk staff could be more helpful. They referred me to self service options in response to almost all the questions I presented.
Stayed 5 nights in Dec 2024

8/10 Good

Graham

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
London
Hotel in good location Huge - Reception very slow Not Receptionists issue they need more on Reception long wait to checkin
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Loveday

Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to get a good night's rest
Very good stay at this hotel. The bed was lovely and comfy and had a really good night's sleep.
Stayed 1 night in Dec 2024

8/10 Good

William

Stayed 2 nights in Nov 2024

10/10 Excellent

Caron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance of Kings Cross Station and London sights. Hotel was clean, bed very comfortable and staff very friendly and helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Rachael

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist a star
Jannai the receptionist made us feel so welcome. It was great to be recognised from a previous stay with you. Hotel very clean. Great staff and facilities.
Stayed 1 night in Dec 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Karen, York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable & I have a bad back so that was really important for me. It’s walkable from Kings Cross. We were told we’d have a quiet room but our neighbours were noisy.
Stayed 1 night in Dec 2024

10/10 Excellent

Francesca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleased with this property. I stayed for just over a week and got very well-acquainted with the neighborhood, which was so conveniently close to the tube (Piccadilly Line) and bus. The staff was SUPER responsive anytime I had an issue, and they were friendly. You are in a busy area, so the street noise is a given, but I have a noise app on my phone to help block that out and it wasn’t a big deal for me. I loved it here and will try to stay here anytime I’m in London!!
Stayed 6 nights in Dec 2024

6/10 Okay

Doreen

Travelled with partner
Liked: Amenities
The property looks good but the room i was in needed a deep carpet clean. No complimentary water bottles, no central heating/air conditioning, the walkway of other rooms looked really spiritually dispeleasing images of artwork not great but also the rooms are nice and spacious. I must say most staff of ethnic backgrounds (asian) not so welcoming to black people ( i would say kind of racist) dont acknowledge or even dont want to answer any questions you have please train them how to provide excellent customer service to all visitors. The young lady who checked me in and the older asian gentleman who worked after in the evening were wonderful. Please i know its a business but remember people always remember how you make them feel the experience is what brings repeat customers.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

6/10 Okay

Jonathan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Quite expensive, but as everybody says "it's London"...
Stayed 1 night in Dec 2024

8/10 Good

Momena

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good for the location and price.
City Sleeper is the upgrade class of room at Royal National Hotel. The cleaners were great, and I appreciated that it was NOT one of those hotels that tries to persuade you to go without cleaning. THANKS! Also, the breakfast was excellent. The fried eggs were much appreciated. Great expresso machines.
Stayed 5 nights in Nov 2024