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citizenM London Victoria Station

4.0 star property

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Photo gallery for citizenM London Victoria Station

Exterior
Point of interest
Interior
Property amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Victoria Station Travel Information Centre
    ‪4 min walk‬
  • Buckingham Palace
    ‪11 min walk‬
  • Green Park
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed

King Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1995)
The price is €311
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Riu Plaza London Victoria

About this property

citizenM London Victoria Station

Property with a 24-hour business center, near Buckingham Palace
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. All 226 rooms boast iPads and offer pillowtop beds and iPod docks. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of the comfortable rooms at citizenM London Victoria Station. During your stay, you're just a quick walk from Victoria Station Travel Information Centre. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. Built in 2022, this upscale property has 226 rooms on 9 floors. IPads and pillowtop mattresses are available in all rooms.
  • Air-conditioned accommodations with pillowtop beds, iPads, and iPod docks
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a multilingual staff
  • Guests really like the accommodations for the cleanliness, overall comfort, and comfy beds
  • Just a 4-minute walk from Victoria Station Travel Information Centre and 11 minutes by foot from Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 4-star London property is smoke free.

The property hosts a free manager's reception daily.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: GBP 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CanteenM

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • Digital channels
  • iPad
  • iPod dock

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Guests will receive an access code. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1239 out of 1624 reviews
Rating 8 - Good. 291 out of 1624 reviews
Rating 6 - Okay. 57 out of 1624 reviews
Rating 4 - Poor. 18 out of 1624 reviews
Rating 2 - Terrible. 19 out of 1624 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Rose F Fisher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I don't recommend
I was not happy with the room. Extremely tiny. Smaller than an inside cabin on a ship. I think the electronic capabilities were cutesy and overdone. The bathroom has only frosted glass around it and very tiny. The long bed is placed against the window and since the temperature was freezing outside made that side of the bed very cold. Also, I had to climb over my husband everytime I needed to use the bathroom which woke home up. Not a smart layout at all. We are both small people so I would Not recommend this hotel for anyone large. The property is very clean and lobby is nice. The location is good near theaters & Buckingham Palace. The staff was definitely nice and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Alan Yousif

Stayed 6 nights in Sep 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandro, Yonkers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this brand. I mean I love it. Nothing to criticize. The concept is amazing and well executed. The staff is very friendly and professional. I will come back soon!
Stayed 2 nights in Nov 2024

10/10 Excellent

Genghua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

10/10 Excellent

No

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A new kind of hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

B
Stayed 2 nights in Nov 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying at CitizenM hotels for a few years now. Excellent rooms, funky, well equipped and all topped off with having great staff. Not price busting & will stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where to small.
Stayed 9 nights in Nov 2024

6/10 Okay

Gail

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comfortable bed and clean hotel. Staff were very helpful and friendly. Conveniently located near Victoria station but lots of homeless people around the area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Burton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The future
Absolutely brilliant , this is the future shame no kettle
Stayed 1 night in Nov 2024

10/10 Excellent

Leane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near metro, very nice staff, good breakfast, very clean and modern rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool & comfortable
Very new-looking, spotlessly clean (watch out for the robot vacuuming the corridors), big comfy bed with high quality bedding, decent shower. Very compact, made good use of available space - but some may prefer not to have the bed touching the wall on 3 sides. Good location, friendly staff & cool lounge/cafe/bar area. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, service, comfort was spot on
Superb in every way
Stayed 1 night in Nov 2024

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt really safe and also process is really easy for almost everything.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anoushka

Stayed 2 nights in Nov 2024

8/10 Good

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern, very close to the tube.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very convenient, love the lighting.
I really enjoyed the stay in this very convenient, reasonably-priced hotel. The staff are friendly, and the room itself is comfortable. Their system for setting room lighting is great for those of us who like different levels of light for different purposes. The rooms themselves are small by design, in that living rooms are common areas, so the guest rooms are the width of the king bed. The shower is also great. Be aware there is no gym. Westminster Abbey, the Parliament buildings, and Buckingham Palace are all within 20 minutes' walk, and Victoria Station, one block away, gets you everywhere. Multiple theaters are also close by for shows like Hamilton and Wicked. Unfortunately, there is a homeless area on Victoria St. near the hotel, but if you cross the street you'll avoid them.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the tube, we walked to buckingham palace, Westminster, London eye all easily from the hotel. Room was a great place to sleep the lobby bar was excellent and food was pretty good! Would easily stay again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Tony

Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

YOON JON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Muhammad Abbas Ali

Liked: Staff & service, amenities, property conditions & facilities
Needs to improve the Air conditioning
Stayed 4 nights in Nov 2024