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citizenM London Victoria Station

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM London Victoria Station

Exterior
Property amenity
Interior
Point of interest
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Apollo Victoria Theatre
    ‪3 min walk‬
  • Victoria Station Travel Information Centre
    ‪4 min walk‬
  • Buckingham Palace
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed

King Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Hotel Riu Plaza London Victoria

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1898)
The price is €236
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Hotel Riu Plaza London Victoria

About this property

citizenM London Victoria Station

Property with a 24-hour business center, near Buckingham Palace
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. All 226 rooms boast iPads and offer pillowtop beds and iPod docks. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of the comfortable rooms at citizenM London Victoria Station. During your stay, you're just a quick walk from Victoria Palace Theatre. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. Built in 2022, this upscale property has 226 rooms on 9 floors. IPads and pillowtop mattresses are available in all rooms.
  • Air-conditioned accommodations with pillowtop beds, iPads, and iPod docks
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a multilingual staff
  • Guests really like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Just a 4-minute walk from Victoria Station Travel Information Centre and 11 minutes by foot from Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 4-star London property is smoke free.

The property hosts a free manager's reception daily.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: GBP 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CanteenM

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • Digital channels
  • iPad
  • iPod dock

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Guests will receive an access code. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1207 out of 1576 reviews" "
Rating 8 - Good. 278 out of 1576 reviews" "
Rating 6 - Okay. 56 out of 1576 reviews" "
Rating 4 - Poor. 16 out of 1576 reviews" "
Rating 2 - Terrible. 19 out of 1576 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

MAGGIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Smelly towels , it looks clean but it does not smell clean
Stayed 2 nights in Aug 2024

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Stayed 1 night in Oct 2024

10/10 Excellent

Virginia

Stayed 1 night in Oct 2024

8/10 Good

Randee

Travelled with family
Excellent staff!! Nice clean rooms! Love the king sized bed! There are pros and cons to the location. Nice to be close to big train and bus hubs. We easily walked to our bus tours. Lots of fast food options in the area. Not too far from many big attractions. It is a very noisy neighborhood which made it difficult to sleep at night. Also kind of a dirty neighborhood with a high homeless population. They didn’t bother us though. The hotel itself was outstanding. I might request that they make the mattresses softer, and the windows more sound proof. A white noise app on the tablet would help too! And an option to turn off more lights without turning them all off.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gustavo, Parkland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value proposition. Will stay in CitizenM hotels again
Stayed 3 nights in Sep 2024

10/10 Excellent

QUENNIE

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in central London. Clean. Staff is helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Francois

Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy and safe. Easy/own check in and check out. Bar/cafe restaurant convenience was excellent. Top notch
Stayed 4 nights in Oct 2024

8/10 Good

Matthew

Stayed 3 nights in Sep 2024

2/10 Terrible

Lucie

Ridiculous
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Stayed 1 night in Sep 2024

10/10 Excellent

Hector O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London weekend
Great location, clean and safe. Walking distance to Victoria Station.
Stayed 4 nights in Oct 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
I had a great experience. The staff were excellent.
Stayed 2 nights in Oct 2024

8/10 Good

Courtney, Southfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the technology and look and feel of the property!
Stayed 5 nights in Aug 2024

8/10 Good

David

Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and have extended it
Stayed 1 night in Oct 2024

10/10 Excellent

Vit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice a clean. They are downtown London next to a train station so there are quite a few homeless people
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and colorful hotel. Lobby was a great hangout for drinks.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2024