4/10 Poor
William
1 Jan 2025
Liked: Property conditions & facilities, room comfort
Cute Hotel With A Major Flaw
We stayed at this hotel for one night and were initially very impressed. The hotel has a charming theme, and the price was very reasonable. Check-in was straightforward, and we were shown to our room, which was well-equipped with everything we needed for our stay. The honesty bar downstairs was a thoughtful touch, adding to the cozy and welcoming vibe.
However, our experience took a drastic turn during the night. Our room faced the car park of the neighboring leisure center, and from around 1 AM to 4:30 AM, the area turned into a scene of chaos. Cars were blasting music, headlights shone directly into our room, and people were shouting loudly. One car repeatedly left and returned, leading us to suspect illicit activity, potentially drug deals.
The biggest issue is that there was no staff on-site during the night. When we tried to call reception, no one was available to help, leaving us to consider calling the police ourselves. This lack of overnight support is a glaring problem, as guests are left entirely on their own to deal with serious disturbances.
While the room itself was comfortable, the inability to get any sleep completely ruined our stay. This hotel has great potential but urgently needs to address its nighttime management and security issues. Without these improvements, I sadly cannot recommend it.
William
Stayed 1 night in Dec 2024