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Carlton Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carlton Hotel

Exterior
Front of property
Pillow-top beds, in-room safe, desk, WiFi
Lobby
Reception

Reviews

6.4 out of 10

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
90 Belgrave Road, Victoria, London, England, SW1V 2BJ
  • Victoria Station Travel Information Centre
    10 min walk
  • Buckingham Palace
    19 min walk
  • Westminster Abbey
    19 min walk
  • London (LHR-Heathrow)
    47 min drive

Room options

View all photos for Family Room (Large)

Family Room (Large)

Family Room (Large)

  • Sleeps 5
  • 1 Double Bed OR 3 Twin Beds

View all photos for Double Room

Room amenity

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Room amenity

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Pillow-top beds, in-room safe, desk, WiFi

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Pillow-top beds, in-room safe, desk, WiFi

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Cleanliness standards
Colliers Hotel
Housekeeping
24/7 front desk
Soundproof rooms
3.0 out of 5, (790)
The price is €173
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Colliers Hotel

About this property

Carlton Hotel

Hotel with a 24-hour front desk, near Buckingham Palace
WiFi in public areas, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Carlton Hotel offers 20 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. In-room wireless Internet access is available for a surcharge.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Carlton Hotel. During your stay, you're just a quick walk from Apollo Victoria Theatre. Features include concierge services and WiFi in public areas (surcharge).
  • WiFi for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 10 minutes by foot from Victoria Station Travel Information Centre and a 3-minute drive from Westminster Abbey
As a guest of Carlton Hotel, you'll find tour/ticket assistance, concierge services, and express check-in. WiFi is available in public spaces for a fee. Carlton Hotel also features express check-out and a front-desk safe.

This London hotel is smoke free.

Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 5 per stay)
  • Available in some public areas: WiFi (GBP 5.00 per stay)

Parking and public transport

  • No on-site parking available

Food and drink

  • Room service available

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Pillow-top mattress

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: GBP 5 per stay (rates may vary)
  • Fee for wireless internet in public areas: GBP 5.00 per stay (rates may vary)
  • Early check-in fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Carlton Hotel.

Property is also known as

Carlton Hotel London
Carlton Hotel Hotel
Carlton Hotel London
Carlton Hotel Hotel London

Carlton Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 92 out of 806 reviews" "
Rating 8 - Good. 237 out of 806 reviews" "
Rating 6 - Okay. 245 out of 806 reviews" "
Rating 4 - Poor. 144 out of 806 reviews" "
Rating 2 - Terrible. 88 out of 806 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms not cleaned, bed not made, bins not emptied dirty towels not taken away.
Stayed 3 nights in Aug 2024

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay
Was a good stay Wifi is a extra cost
Stayed 2 nights in Aug 2024

6/10 Okay

Julie

Liked: Staff & service
The cleanliness in the bathroom was Disgusting. Especially to soap dispenser in the shower. It needed replaced rather cleaned. The mattress wasn't great either. The pillows looked old although the linen was clean. I was on the fifth floor so be aware that there is no lift.
Stayed 2 nights in Jul 2024

8/10 Good

Ruud

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, hotel is simple, fit for purpose.
Stayed 1 night in Jul 2024

10/10 Excellent

CLARISA BONGRAM

Liked: Cleanliness, staff & service, property conditions & facilities
What i love most about the property is its unique nature, clean and it's accessibility.
Stayed 1 night in Jul 2024

10/10 Excellent

Bobbi

Stayed 1 night in Jul 2024

6/10 Okay

Nicole

Travelled with family
Disliked: Property conditions & facilities
Location was good for bus route to go see nearby attractions and close to Victoria station. No elevator so if you have luggage or mobility issues it is not ideal. Room was dated but clean. Bed was comfortable. No air condition. It was ok for one night on a stop over. Would not book any longer.
Stayed 1 night in Jul 2024

2/10 Terrible

Ipek

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
So much noises, could not sleep at all
This was my 3rd stay in this hotel and my last stay was the most terrible. All 3 times they gave me the same bedroom which is 202. Just stay away from that room! There was lots of noises from 11pm until 1 pm and the noises start again at 5 am in the morning!!!!!! I think it was staff, doing some kind of cleaning. Or coming from the other rooms. Either way, you can hear all the noises coming from everywhere. No way we could sleep.
Stayed 2 nights in Jul 2024

6/10 Okay

Bashir

Travelled with family
Liked: Staff & service, amenities
The room was too small also the toilet was too small.
Stayed 2 nights in Jul 2024

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
in a very nice area with more than enough shops and restaurants nearby, a nice distance to places like the O2, No10 or the houses of Parliament. overall a solid hotel for a lone traveler just looking to see the main london atttactions.
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but comfortable.
It was very nice , it was a little strange upon arrival I was asked to provide passport details and address in order to check in , the receptionist was very friendly and helpful. Overall it was a very nice place to stay
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Service was poor and unhelpful when we asked for anything. Location was great, but accommodations was old small, bathroom was lacking a proper shower.
Stayed 3 nights in Jul 2024

2/10 Terrible

Dave

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was tiny, the en suite was like something from a caravan, and the room smelled. It was grubby and unclean. I got very little sleep due to the communal toilet being next to my room and it being used all through the night. It was cheap, and I guess you get what you pay for, so probably my fault for booking it in the first place.
Stayed 1 night in Jul 2024

6/10 Okay

Sophie

Disliked: Amenities, property conditions & facilities
.
Stayed 8 nights in Jun 2024

4/10 Poor

Lange

Stayed 3 nights in Jul 2024

6/10 Okay

Holly

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You get what you pay for, its a budget hotel - room not a bad size, clean but a bit dated and not had a lot of tlc recently. Walls are paper thin so can easily be disturbed by other residents. Fine for a one/two night stay.
Stayed 1 night in Jul 2024

4/10 Poor

Toxie

Liked: Cleanliness
Disliked: Amenities
It was not possible to take a shower without the whole bathroom floor getting soaked. It was like an RV bathroom, where the toilet is almost in the shower.
Stayed 3 nights in Jul 2024

6/10 Okay

Simon

Liked: Staff & service
Disliked: Amenities
It has a great location, friendly staff, and a tiny room with barely adequate shower facilities.
Stayed 1 night in Jul 2024

8/10 Good

Kenneth

Average hotel clean basic room ideal for London centre Westminster and Victoria
Stayed 1 night in Jul 2024

4/10 Poor

Alejandro

Stayed 1 night in Jun 2024

10/10 Excellent

Lucyna

Stayed 2 nights in Jun 2024

6/10 Okay

SHAH, Pearland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No free WiFi
Stayed 3 nights in Jun 2024

8/10 Good

annie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Bedding was fresh and clean. Room and shower room clean and tidy.
Stayed 1 night in Jun 2024

2/10 Terrible

Gabriela

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I should’ve read the reviews. Only good thing is location but not worth it. Bed and pillows super uncomfortable, you can feel the springs of the mattress. space is minimal including bathroom. The shower curtain was disgusting and full of mould. You can hear all noises from other rooms as you clearly hear what they’re saying and you hear all footsteps from upstairs. Not a good place at all!
Stayed 4 nights in Jun 2024