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Canopy by Hilton London City

4.0 star property

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Photo gallery for Canopy by Hilton London City

Bar (on property)
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed with Sofa bed | Living area
Restaurant
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
11-15 Minories St, London, England, EC3N 1AX
  • Tower Bridge
    ‪10 min walk‬
  • London Bridge
    ‪14 min walk‬
  • Tower of London
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪70 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area

Junior Suite, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

  • 53 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Peloton Wellness)

Suite (Peloton Wellness)

Suite (Peloton Wellness)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Bathroom shower

Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Canopy by Hilton London City

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and concierge services are onsite.
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at Canopy by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Liverpool Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the clean accommodations and the proximity to public transportation
  • Within a 15-minute walk of Liverpool Street and Tower Bridge
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Canopy by Hilton London City.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Canopy by Hilton London City has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 24 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40.00 per pet, per week
  • Only dogs are allowed
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 636 out of 874 reviews
Rating 8 - Good. 166 out of 874 reviews
Rating 6 - Okay. 41 out of 874 reviews
Rating 4 - Poor. 12 out of 874 reviews
Rating 2 - Terrible. 19 out of 874 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely modern hotel and awkward staff

I asked at checkin for my room to be fully cleaned daily for 3 nights due to my skin condition and this was ignored. When I asked for this initially at checkout, I was asked and the receptionist asked multiple times if I was sure and made the situation very awkward. The room was ok but slightly dusty
Stayed 3 nights in Jan 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Minoska

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the convenience of how close this hotel was to everything. Staff were very kind and gave us suggestions for the area. I would book this hotel again!
Stayed 5 nights in Dec 2024

10/10 Excellent

sumit, basking Ridge

Stayed 4 nights in Jan 2025

10/10 Excellent

Tyler D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above amd beyond for our stay! I would rate them higher if I could!
Stayed 9 nights in Dec 2024

10/10 Excellent

Narelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. The staff were very accommodating. Even though we arrived at 6am our room was ready, which was fantastic after a 17 hour flight.
Stayed 4 nights in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is modern, clean and the staff are friendly and helpful. The only problem we had was with the heat in our room. We stayed there from December 26th to January 1st. The system did not generate sufficient heat. The staff tried to rectify the problem but could not. We had to request a portable heater for our room. With the portable heater we were finally able to bring the room to a comfortable temperature. From discussions with the staff, this seems to be a common complaint for this hotel. The shelf space in the bathroom was insufficient for my wife and myself. We were in room 374 - this situation may be different in other rooms. Location - in terms of walking distance - The hotel is about two minutes from the Aldgate underground station. Warning - Aldgate has no elevators or escalators to the platform. You must be able to walk down / up two flights of stairs when entering / leaving. The hotel is about two minutes walking distance from a Sainsbury's store. The hotel is about 7 to 10 minutes from the Tower of London. It would take about the same amount of time to the Tower Bridge.
Stayed 6 nights in Dec 2024

10/10 Excellent

HERNAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new, very clean and conveniently localted.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property management team was excellent they made sure that any request or inconvenience we had was quicky dealt with. The hotel was also conveniently walking distance of a few iconic tourist locations.
Stayed 3 nights in Dec 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cozy hotel

The hotel it was really close to the train station even they are checking in time it was 3 o’clock in the afternoon. We got our room really early about 11 o’clock in the morning the buffet breakfast it was really nice. It is worth to get it . The staff it was very, very friendly and helpful. Definitely I will stay again at
Stayed 2 nights in Dec 2024

10/10 Excellent

Tiffany

Stayed 3 nights in Dec 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

JAVIER E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a great spot for tourists. You’re right next to the Aldgate underground stop and Tower Bridge is just a few blocks away as well. Everything was very clean and comfortable. There’s also a rooftop bar with great service.
Stayed 5 nights in Dec 2024

6/10 Okay

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Great staff apart from the cleaners

Cleaners missing the basics
Stayed 2 nights in Dec 2024

10/10 Excellent

Olivia

Stayed 5 nights in Dec 2024

10/10 Excellent

Sander

Liked: Cleanliness, staff & service, property conditions & facilities
Best location and staff. Multiple visits. ALWAYS pleased with stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior facilities, exceptional staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for central london
Stayed 3 nights in Dec 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Rolando

Stayed 1 night in Dec 2024

10/10 Excellent

Ellen

Stayed 3 nights in Dec 2024

10/10 Excellent

Oluwadamilare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024