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12 London Street Apartments

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 12 London Street Apartments

Oven, stovetop, electric kettle, toaster
Premium bedding, pillow-top beds, in-room safe, individually decorated
Garden
Exterior
40-inch flat-screen TV with cable channels, TV

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Washer
  • Outdoor space
  • Kitchen

Explore the area

Map
12 London St, London, England, W2 1HL
  • Kensington Gardens
    6 min walk
  • Hyde Park
    6 min walk
  • Paddington Central
    10 min walk
  • London (LHR-Heathrow)
    41 min drive

Room options

View all photos for Standard Apartment

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Apartment

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Apartment

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Front of property

Grand Plaza Serviced Apartments

Kitchen
Free WiFi
Restaurant
Laundry
4.0 out of 5, Very good, (638)
The price is €144
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Grand Plaza Serviced Apartments

About this property

12 London Street Apartments

Central aparthotel connected to a rail/subway station in London City Centre with a 24-hour business center
Along with a restaurant, this smoke-free aparthotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and a business center. Each apartment features a kitchen with an oven and a stovetop, plus a washer/dryer and a flat-screen TV with cable channels. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like 2 bathrooms and a dining area. Housekeeping is available on request.
12 London Street Apartments offers 4 air-conditioned accommodations with washers/dryers and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and irons/ironing boards can be requested.

With your stay at 12 London Street Apartments, you're connected to a rail/subway station and just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a bar. This comfortable aparthotel has 4 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and 2 bathrooms
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms.

WiFi is free in public spaces. Event space at this aparthotel measures 538 square feet (50 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly 12 London Street Apartments.

This 3.5-star London aparthotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
12 London Street Apartments has a restaurant on site.

Languages

English, French, German, Hungarian, Irish, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Off-site parking within 328 ft (GBP 30 per day)
  • Street parking available

Family friendly

  • Free cot/infant bed
  • High chair

Kitchen

  • Stovetop
  • Oven
  • Cleaning supplies
  • Toaster
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 5.99-19.99 for adults and GBP 4.99-14.99 for children
  • 1 restaurant
  • 1 bar
  • Dining table
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Pillow-top mattress

Bathrooms

  • Combined shower/bath
  • Toilet paper
  • Shampoo
  • Towels provided
  • Soap

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 3 meeting rooms
  • Laptop workspace
  • Desk chair
  • Conference centre (538 square feet of space)

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lifts
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Guidebooks/recommendations
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Free newspapers (reception)
  • 24-hour front desk

Location highlights

  • Connected to a railway/underground station
  • Near the airport
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the city centre
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Shopping centre on site
  • Designer shops on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 4 rooms
  • Individually decorated
  • Individually furnished
  • Romance packages available

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [16 London Street, Paddington, London W2 1HL]
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 5.99 to 19.99 for adults, and GBP 4.99 to 14.99 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
The check-in location differs from the property location. To check in, guests will need to go to 16 London Street, Paddington, London W2 1HL
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

12 London Street
12 London Apartments London
12 London Street Apartments London
12 London Street Apartments Aparthotel
12 London Street Apartments Aparthotel London

12 London Street Apartments Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 36 reviews" "
Rating 8 - Good. 8 out of 36 reviews" "
Rating 6 - Okay. 8 out of 36 reviews" "
Rating 4 - Poor. 6 out of 36 reviews" "
Rating 2 - Terrible. 5 out of 36 reviews" "

6.8/10

Cleanliness

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

ruben, mexico

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio con cucarachas y mucho ruido
Stayed 6 nights in Sep 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Kurt, Apex

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I requested first floor apartment and was told I would get one because my wife cannot walk up steps but they put us in the third floor. I had to find another place and pay a lot more. They refused to give he a full refund because of their mistake.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sajedah

Stayed 2 nights in Jun 2024

6/10 Okay

JULIAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked a 1bd apartment for our family almost 8 months ago. Confirmed with the property a week before arrival. When we showed up our reservation wasn't available. Amazingly bad coordination. However they did attempt to make it right with 2 separate hotel rooms, free breakfast throughout, and free laundry. We are lucky that our teenagers were old enough to be trusted in their own room otherwise this wouldn't have been good enough.
Stayed 3 nights in Jul 2023

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, room comfort
A nice flat for the family
The front desk staff were wonderful. We stayed in one of the Flats/Apartment next to hotel. There was plenty of room for all four of us. A nice small, but functional kitchen with refrigerator and appliances for cooking and a washing machine that came in very handy. The beds were comfortable, two bathrooms, and just a couple minutes walk to Paddington Station. So it was so easy to connect to transportation to get around. The only negative was the Flat needed a few minor repairs to flooring, and some non-slip material for bathtub/shower. It was a nice tub, but very slippery to get in or out, or even just to just stand while showering. Overall, a very good stay. And we would enjoy staying again.
Stayed 5 nights in Jun 2023

6/10 Okay

Yuki

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

2/10 Terrible

Simone

4/10 Poor

Kelsey

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The photos didn’t align with the room we were given. The amenities listed on Expedia also didn’t match what we had in our room. Staff was incredibly friendly, but I felt a little misled by the info on the internet and what our room actually was like.

4/10 Poor

Tracey

Travelled with family
Liked: Cleanliness
Not good
Rented a flat, not a hotel room. Staff was very friendly. Flat was in terrible shape. Broken furniture, toilet never flushed properly, bathroom sink wouldn’t drain so sink filled up while using it, shower floor is cracked and clearly water damage in hall with lifting wooden planks. Mattresses were very uncomfortable and super firm. Kitchen worked well. Windows are thin so the unit was extremely noisy starting at 5 am until well after midnight with street noise and voices. I could go on. Good location. Overall not worth it.
Stayed 3 nights in Dec 2022

4/10 Poor

Ciara Ann

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t trust the pictures!!!! Room was dirty. Toilet smelled bad which made the entire room stink if door stayed opened. Crack and mold in shower. Water damage on floor by washing machine. Dresser was broken. We were on the 3rd floor no elevators. Will not be staying here again.

8/10 Good

Bryony

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location and very convenient. We booked very last minute and our choice was some what pot luck but we were pleased with our choice - very quiet and spacious apartment. A bonus is that there are four proper beds rather than a sofa bed in the living area. Check in was smooth and the staff helpful. We will definitely consider staying again.

8/10 Good

Kevin

Stayed 2 nights in Dec 2022

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great flat for our stay. Easy checkin and checkout.
Stayed 6 nights in Sep 2022

6/10 Okay

Michael

Travelled with family
Mixed bag, this place. We stayed for 2 weeks. Pros: we felt safe, great/convenient location, comfortable beds, kitchen, clothes washer in room, AC CONS: nowhere to hang towels, AC dripped water on floor, not clear how to get room cleaned, somewhat worn down (broken window blind, missing cabinet handles, loose cabinet door), smoke detectors removed
Stayed 14 nights in Jul 2022

6/10 Okay

Vivek Vardhan

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2022

8/10 Good

IDIL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed there as a family. Very comfortable compared to London standards;) Wonderful support team (employees) We will be back
Stayed 3 nights in May 2022

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, amenities
Great location. Very tight space, 2nd bedroom is effectively the lounge part of lounge kitchen. 52 stairs to apartment so if unfit or heavy luggage it could be tough. Nice area windows open for fresh air and good view onto park
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great location, poorly equipped.
Very disappointed on arrival to find an apartment with little kitchen equipment, no washing machine (as detailed in the booking) and lots of stairs to climb with no lift (not made clear in the booking) The bedroom was tiny with little space to move around. 2 toilet rolls for 4 females staying 4 days, and only 3 towels. (4 names on the booking) There was not enough plates/bowls/cutlery in the kitchen. The staff when we got hold of them, (as they reception and phone numbers listed were for entirely different buildings) were helpful, although had little knowledge of the apartments. They seemed to be more for the hotel indigo close by. They did move us apartments. Marginally better with a washing machine, but still very poorly equipped kitchen. The location was perfect, but for the money we spent, the apartment was a big let down. Won’t be staying here on our next visit!
Stayed 3 nights in Oct 2021

6/10 Okay

James

Ok for one night
Stayed 1 night in Oct 2021

10/10 Excellent

Geoffrey

Liked: Cleanliness, room comfort
excellent
Very friendlt & gave me an upgrade. Good aduce on the rea
Stayed 1 night in Sep 2021

10/10 Excellent

Rachael

Liked: Cleanliness, room comfort
Great apartment, comfy bed and kitchen
Great stay! Spacious apartment for London, super close to Paddington station 🚉 Highly recommend!
Stayed 2 nights in May 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Badly in need of cleaning and minor repairs
Well situated and very quiet, particularly in the bedroom, this place could be so much more with a proper cleaning (first and foremost) and some very minor repairs. I am no neat freak, though sweets rappers left lying about by previous guests, piles of dust atop the wardrobe, filthy corners and dishes put away after having not been washed properly were together really a bit much given the association with Mercure hotel chain. One set of blinds in the sitting room did not work properly, the fire alarm in the sitting room/kitchen had been removed (which is presumably a fire code offence) and the spin function on the clothes washer was (slightly) defective. The flat was equipped with just the one roll of toilet tissue - for a five-night stay. On the plus side, additional to the location and the quiet premises, the Mercure and adjacent hotel both had good exercise rooms by the standards of smaller hotels situated in central London.
Stayed 5 nights in May 2021

10/10 Excellent

Jo Inge

Business traveller
Liked: Cleanliness, room comfort
Great value for money!
These flats are so central, literally just outside of Paddington Station. They are spacious and the amenities are all in good working condition. The staff at the Mercure Hyde Park Hotel are all so friendly and helpful. The price is also very reasonable.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Do not stay here
Absolutely filthy apartment even though we waited an extra 30 minutes past check-in time for the room to be ready. Found large amounts of drug use items plus crisp packets plus dirty dinner plates under the bed. Entire place stunk of cigarette smoke. Pubic hairs on the bed so linen had not been changed. Dining table fell off and landed on my foot severely bruising it. Had to go back to reception and request the apartment be cleaned “ again”. Noisy due to the road and old windows. Window blinds broken. No curtains so room too light to sleep. Requested wake up call that I did not get. Horrible place. The worst hotel experience I have ever had.
Stayed 1 night in Jun 2020