Tremendously enjoyed my 12 nights & full 11days staying in Atlanta thanks to the very polite, friendly & helpful staff fronted by Tim, even before my arrival at their reception, as not only did Tim agree with my arrival-time estimate (ETA) quest to be 6-8pm in order to accommodate it to my flight-landing at Palma airport, but also kindly arranged to add my extra-night stay ahead/prior to my already booked/reserved 11 nights & all of it in the same room only few days before flying to Mallorca & staying in Atlanta so that I did not have to worry about bridging the gap between my arrival to the places I have never been before (as it was my 1st trip to Palma de Mallorca ever!) & starting to use my booked accommodation ie over that whole first night in an unknown city. He also kindly helped me in a crisis provoked by my own fault, by accepting my pre-booked single-room payment to Atlanta by my credit-card, only by getting necessary credit-card’s details from me, without presenting/showing the very credit-card to him as I arrived in Palma with NO credit cards in my wallet & with a cash sufficient to pay my 12-days single-room accommodation yet insufficient to comfortably enjoying my full holiday/journey, which was really helpful & commendable in terms of caring for the customers. I was also pleased by the Atlanta location, which was really the best I was looking & hoping for, exactly as it is, with all other relevant info, advertised on your (www.hotels.com) web-site.THANKS