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The West Arms

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The West Arms

Front of property
Exterior
Character King Room
Free daily full breakfast
Superior Double Room, Mountain View | View from room

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
The West Arms, Llangollen, Wales, LL20 7LD
  • Pontcysyllte Aquaduct
    2 min walk
  • Llangollen Bridge
    20 min drive
  • Pistyll Rhaeadr
    30 min drive
  • Chester (CEG-Hawarden)
    69 min drive

Room options

View all photos for Exclusive Suite

Exclusive Suite

Exclusive Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Free cots/infant beds, rollaway beds, free WiFi

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Suite

Free cots/infant beds, rollaway beds, free WiFi

Classic Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View

Superior Double Room, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Character King Room

Character King Room

Character King Room

  • Sleeps 3
  • 1 King Bed

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About this property

The West Arms

Inn in Llangollen with free breakfast and a restaurant
Along with a restaurant, this smoke-free inn has a bar/lounge and a meeting room. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, wedding services, and a garden are onsite.
The West Arms offers 16 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at The West Arms, you're just a quick walk from Pontcysyllte Aquaduct. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Steps from Pontcysyllte Aquaduct and 10 minutes by car from Chwarel Wynne Slate Mine
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The West Arms also features multilingual staff, a garden, and laundry facilities.

This 3.5-star Llangollen inn is smoke free.

Guests are served free full breakfast daily from 8:00 AM to 9:30 AM.
Onsite venue - This restaurant specializes in British cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Free off-site parking

Food and drink

  • Free full breakfast available daily 8:00 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Arms Inn Llangollen
West Arms Inn
West Arms Llangollen
The West Arms Inn
The West Arms Llangollen
The West Arms Inn Llangollen

The West Arms Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 24 out of 28 reviews" "
Rating 8 - Good. 3 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mrs C R

Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Eric

Excellent food and drinks. Great fires! Very good service
Stayed 3 nights in Sep 2023

8/10 Good

m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a view
Great place, staff where very helpful. And the views from our room where amazing
Stayed 1 night in May 2023

10/10 Excellent

Jill

Stayed 2 nights in Dec 2022

10/10 Excellent

Owen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived, the welcome we received until we left, was out standing, very comfortable beds and very comfortable atmosphere Mark & Nicky and Sian were the perfect hosts the welsh breakfast was superb thank you we had a great weekend
Stayed 2 nights in Nov 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely break
Relaxing .Combined with good food
Stayed 1 night in Aug 2021

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot - excellent service.
Excellent - service warm and friendly. Recommended
Stayed 2 nights in May 2021

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous find . Lovely hotel. Mark & Nicky very accommodating hosts . Stress free even with our lively dog. Definitely returning.
Stayed 2 nights in May 2021

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location
An absolutely lovely hotel. So warm and welcoming, will definitely return
Stayed 2 nights in Sep 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet
In an area of stunning natural beauty and views, The West Arms is a delightful place to stay. Owners Nicky and Mark offer a warm welcome and take the time to learn and then address you by your name. Their attentiveness and attention to detail made for a special and memorable stay.
Stayed 1 night in Aug 2020

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Will keep coming back
Stayed 2 nights in Feb 2020

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Wonderful hotel, wonderful location, wonderful people and wonderful food. We cannot recommend The West Arms enough. As soon as you walk in you are looked after. The food and drink is some of the best I have ever eaten and they offer the best hotel breakfast we have ever eaten.
Stayed 1 night in Feb 2020

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Shoma

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was very pleasant. Staff were excellent, friendly and courteous and the owners Vicky and Mark were really lovely and their 2 dogs Sam and Jasper were very cute!
Stayed 2 nights in Aug 2019

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet
Great location, friendly staff.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was superb, full of character - I think i saw somewhere that it had been a hotel since 1670
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was situated in the most beautiful location and it was the most delightful venue - interior design was very tasteful and the food, selection of drinks, staff, etc. etc. were excellent. We had spent a very busy week in North Wales, and to discover the West Arms in a hidden valley was the perfect relaxation.
Stayed 1 night in Jun 2019

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

tracey, chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little place
Nice hotel in a lovely little village with stunning views. Unfortunately, there was torrential rain during our stay so we didn't manage to do any of the numerous walks that are available in the area. However, the hotel was cosy with real fires burning, great selection of wines, gins and beers and to top it off, fabulous food too! The hotel looks just like the pictures and we had a perfect night away. The reason I only gave it 4 stars instead of 5 is the bathroom let it down. When paying prices like this I would expect a selection on individual miniature toiletries. Instead there was a dispenser attached to the wall that contained 'hair and body wash'. It is the sort of thing that is seen in budget hotels and was certainly not in keeping with the rest of the hotel and was not practical for somebody with long hair. Also, there was no bottled water in the room and neither was there a glass to get water from the tap. I used a tiny toothbrush glass and had to keep refilling it throughout the night. However, these are tiny niggles that could easily be recfied.. It has not put us off from returning to this hotel and would recommend it to anyone that's looking for a lovely country pub with great food and drink.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting and building. Food excellent and good choice of drinks.
Stayed 2 nights in Aug 2018

10/10 Excellent

Gill, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and peaceful
Beautiful gardens with fantastic views. Very good menu selection reasonable prices. Nothing is too much bother. Will definitely be going back. Great gin bar!
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Enid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely weekend - thank you all.
Excellent overall; just a couple of small quibbles. Two bath towels in a room for 3; no complimentary toiletries and no non-slip bathmat in the shower. Otherwise everything was wonderful. Thank you.
Stayed 1 night in Jun 2018