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GH Palazzo Suite & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GH Palazzo Suite & Spa

Exterior
Exterior
Exterior
Reception
Down duvets, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Pool

Explore the area

Map
Piazza G. E. Modigliani, Livorno, LI, 57127
  • Terrazza Mascagni
    2 min walk
  • Livorno Aquarium
    6 min walk
  • Italian Naval Academy
    10 min walk
  • Pisa (PSA-Galileo Galilei)
    32 min drive

Room options

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Suite

Suite

  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Down duvets, in-room safe, desk, laptop workspace

Junior Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Down duvets, in-room safe, desk, laptop workspace

Junior Room

  • Sea view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Reception

Max Hotel Livorno

Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1000)
The price is €92
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Max Hotel Livorno

About this property

GH Palazzo Suite & Spa

Luxury hotel with a full-service spa and a seasonal outdoor pool
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, self parking, and a seasonal outdoor pool are onsite.
GH Palazzo Suite & Spa offers 121 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Beds feature down comforters. Digital television is provided.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at GH Palazzo Suite & Spa. During your stay, you're just a quick walk from Terrazza Mascagni. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages at the spa
  • Amenities include a car charging station
  • Just a 3-minute walk from Terrazza Mascagni and 6 minutes by foot from Villa Mimbelli
  • Dogs welcome for a fee
GH Palazzo Suite & Spa offers its guests a full-service spa and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

For a fee, parking is available.

This 5-star Livorno hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
GH Palazzo Suite & Spa has a restaurant on site.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 18 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 20 for adults and EUR 20 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Turndown service

Spa

  • Massages
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 30-inch TV
  • Digital channels

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Uncovered self parking fee: EUR 18 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.
Property Registration Number IT049009A1YVQJ4W9Z

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

GH Palazzo Suite Spa
GH Palazzo Suite & Spa Hotel
GH Palazzo Suite & Spa Livorno
GH Palazzo Suite & Spa Hotel Livorno

GH Palazzo Suite & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 214 reviews" "
Rating 8 - Good. 44 out of 214 reviews" "
Rating 6 - Okay. 23 out of 214 reviews" "
Rating 4 - Poor. 13 out of 214 reviews" "
Rating 2 - Terrible. 7 out of 214 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Northville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary service by every staff member we encountered. The property is palacial and elegant. Wonderful property.
Stayed 1 night in Sep 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an outstanding hotel. The rooms were big, not the typical small European room. The bathroom had a tub and a shower and also was large. The location was beautiful - right across from the ocean. I would stay here again!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk could be friendlier
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil

Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Danielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude Front desk ladies, and our Room had Mold all over the wall. When I told them they said "oh". Then; They charged me for a car when i didnt have one. When i asked for refund they said" No i can't refund, i complained again & receptionists said it will take weeks for refund". Not helpful.
Stayed 1 night in Sep 2024

8/10 Good

Mehran

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop restaurant and pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel eccezionale
Stayed 2 nights in Apr 2024

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room & wonderful breakfast
What a wonderful hotel, check in & service by everybody was great, the hotel is beautiful. My room was huge with a separate marble bathroom. The rooftop pool was very nice although the water could have been a bit cleaner, it was murky. The breakfast was out of this world, so many choices & beautiful. I would love to stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

angelo

Liked: Cleanliness, staff & service, amenities
Lovely setting, good service, easy parking, comfortable. Could do with a lick of paint
Stayed 1 night in Jul 2024

8/10 Good

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The hotel is nice with a good service. The gym was a disappointment in the -1 floor, with no windows or functional AC. The breakfast was also very basic. The roof pool and deck was nice to relax and soak in the sun.
Stayed 2 nights in Jul 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
Central
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A very expensive disappointment
The hotel did not respond to emails, we wanted them to organise airport pick up but they never responded to repeated emails. The breakfast did not have a good variety and choice of healthy options. It was mostly sweet pastries and breads/ cakes and not much salad choices. There was no option to cancel payment for breakfast either, so whether we ate it or not we had to pay €17 per breakfast which was a total rip off Don’t be fooled there is a beach by the hotel. You have to pay and there is no beach, just access to the sea. Another disappointment. The air conditioning in the room was very poor and kept cutting out. It would not cool below 24 degrees centigrade Swimming pool on 5th floor but expected to go to reception on ground floor to collect towels. Unacceptable in a 5 star hotel The staff work hard and try to please however I would not recommend staying there for the above reasons.
Stayed 7 nights in Jun 2024

4/10 Poor

Yann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars Hotel? 5 Italian stars maybe. So 1.5 at best. If you like hair in tub, then 2 stars
Stayed 1 night in Jun 2024

6/10 Okay

Richard de

Travelled with partner
Liked: Staff & service, amenities
Property was grand but tired. Restaurant has a magnificent view over the harbour. Food selection and staff were excellent. However our shower was not clean and had a temporary wooden slatted floor which was insecure/unsafe and it was impossible to use the shower without flooding the bathroom. Reception was poorly run - had to queue for sometime to check in and we were told the roof pool was closed when it was actually open.
Stayed 1 night in Jun 2024

8/10 Good

Natsuko

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Front services were not 5 stars but Walking distance to Livorno area, Terazza mascagni etc!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Amazing service and lovely room.
Stayed 1 night in Jun 2024

10/10 Excellent

MITSURU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this location, will come back next year
Stayed 1 night in Jun 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional, roof top pool, location
Stayed 1 night in Jun 2024

10/10 Excellent

Vicki

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay again at hotel palazzo!
Stayed 1 night in Jun 2024

10/10 Excellent

Vicki

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Another fantastic stay at this lovely hotel. This time we had our 6 month old with us. The staff were really friendly, helpful and kind, especially with the baby. We were given recommendations for restaurants and provided anything we needed.
Stayed 3 nights in Jun 2024