GH Palazzo Suite & Spa

5.0 star property

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Photo gallery for GH Palazzo Suite & Spa

Exterior
Exterior
Exterior
Down duvets, in-room safe, desk, laptop workspace
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Pool

Explore the area

Map
Piazza G. E. Modigliani, Livorno, LI, 57127
  • Terrazza Mascagni
    ‪2 min walk‬
  • Livorno Aquarium
    ‪6 min walk‬
  • Italian Naval Academy
    ‪10 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪32 min drive‬

Room options

Suite

  • Sea view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Junior Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

Superior Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

Junior Room

  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About this property

GH Palazzo Suite & Spa

Luxury hotel with a full-service spa and a seasonal outdoor pool
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, self parking, and a seasonal outdoor pool are onsite.
GH Palazzo Suite & Spa offers 121 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Beds feature down comforters. Digital television is provided.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at GH Palazzo Suite & Spa. During your stay, you're just a quick walk from Terrazza Mascagni. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages at the spa
  • Amenities include a car charging station
  • Steps from Terrazza Mascagni and 6 minutes by foot from Villa Mimbelli
  • Dogs welcome for a fee
GH Palazzo Suite & Spa offers its guests a full-service spa and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

For a fee, parking is available.

This 5-star Livorno hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
GH Palazzo Suite & Spa has a restaurant on site.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 18 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 20 for adults and EUR 20 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Turndown service

Spa

  • Massages
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 30-inch TV
  • Digital channels

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Uncovered self parking fee: EUR 18 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT049009A1YVQJ4W9Z

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

GH Palazzo Suite Spa
GH Palazzo Suite & Spa Hotel
GH Palazzo Suite & Spa Livorno
GH Palazzo Suite & Spa Hotel Livorno

GH Palazzo Suite & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 129 out of 217 reviews
Rating 8 - Good. 45 out of 217 reviews
Rating 6 - Okay. 23 out of 217 reviews
Rating 4 - Poor. 13 out of 217 reviews
Rating 2 - Terrible. 7 out of 217 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

bo

Liked: Cleanliness, room comfort
Stayed 9 nights in Nov 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and accommodating. Very knowledgeable about the area and even recommended great places to visit throughout our way stay. The hotel is beautiful and has great views of the beach. Breakfast buffet was amazing and the amenities were fantastic.
Stayed 8 nights in Oct 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annual visit
Visit to Livorno to see family member who lives there.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place ! Very big room with great big windows right in front of the sea in a very grand beautiful building
Stayed 1 night in Sep 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, but some services missing.
Lovely location and the room had a huge bed. But the pool was closed and the spa only opened at 3pm on Tuesday - we were there Monday to Wednesday, so that was very limiting. The bar had a lovely view, but was very expensive.
Stayed 2 nights in Oct 2024

4/10 Poor

Joseph, Tigard

Liked: Cleanliness, amenities
Disliked: Staff & service
Poor breakfast, long 15 min line at checkout. No ventilation in the room. Really horrible
Stayed 2 nights in Oct 2024

4/10 Poor

Helen

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Don’t expect a 5 star hotel
The hotel is very dated and definitely not a 5 star like advertised. There is no lobby area or any area to sit and relax. Advertises a pool area but doesn’t mention that you have to pay to use the pool Paint is peeling from the walls, our window leaked in the rain, the shower door didn’t close properly and soaked the bathroom floor. Tea and coffee wasn’t filled up every day had to ask for more and they tried to charge me for a coffee sachet! Breakfast was €20 per person per day! Went next door to a little bakery for croissants and coffee which was €2 It’s in a good location next to the bus stop and on the boarder of the main Livorno area
Stayed 7 nights in Oct 2024

10/10 Excellent

Vince

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Martin Edward

Travelled with partner
Disliked: Property conditions & facilities
I stayed in a superior room which was in poor condition
Stayed 4 nights in Oct 2024

2/10 Terrible

Phillip

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bed! Bad Service! A/C did not work and front desk said they could not do anything about it.
Stayed 1 night in Oct 2024

10/10 Excellent

Gottfried

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gottfried

Stayed 1 night in Sep 2024

10/10 Excellent

Jose, Ciudad de Mexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well maintained classical building from the end of the 19th Century in front of the sea. Excellent restaurant on the roof with amazing view. Attentive and efficient staff.
Stayed 1 night in Sep 2024

8/10 Good

GUSTAVO, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert, Northville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary service by every staff member we encountered. The property is palacial and elegant. Wonderful property.
Stayed 1 night in Sep 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an outstanding hotel. The rooms were big, not the typical small European room. The bathroom had a tub and a shower and also was large. The location was beautiful - right across from the ocean. I would stay here again!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk could be friendlier
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil

Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Danielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude Front desk ladies, and our Room had Mold all over the wall. When I told them they said "oh". Then; They charged me for a car when i didnt have one. When i asked for refund they said" No i can't refund, i complained again & receptionists said it will take weeks for refund". Not helpful.
Stayed 1 night in Sep 2024

8/10 Good

Mehran

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop restaurant and pool
Stayed 2 nights in Jul 2024