Tru by Hilton Little Rock West

2.5 star property

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Photo gallery for Tru by Hilton Little Rock West

Lobby
Lobby
Lobby
Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
11320 Bass Pro Pkwy, Little Rock, AR, 72209
  • Outlets of Little Rock
    ‪5 min walk‬
  • Arkansas Heart Hospital
    ‪8 min drive‬
  • Baptist Health
    ‪10 min drive‬
  • Little Rock, AR (LIT-Clinton National Airport)
    ‪17 min drive‬

Room options

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Little Rock West

Hotel in Little Rock with free breakfast and a fitness center
A fitness center, a business center, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Weekly housekeeping is available.
Tru by Hilton Little Rock West offers 82 air-conditioned accommodations with safes and complimentary weekday newspapers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

This Little Rock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Tru by Hilton Little Rock West gets high marks from our customers. During your stay, you're just a quick walk from Gateway Town Center. Free WiFi in public areas, free self parking, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Gateway Town Center and 5 minutes by foot from Outlets of Little Rock
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. Tru by Hilton Little Rock West also features a fitness center, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Little Rock hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Dishwasher
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Little Rock West AR Hotel
Tru Hilton Little Rock West AR
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Hotel Tru by Hilton Little Rock West Little Rock
Little Rock Tru by Hilton Little Rock West Hotel
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Tru by Hilton Little Rock West Hotel
Tru by Hilton Little Rock West Little Rock
Tru by Hilton Little Rock West Hotel Little Rock

Tru by Hilton Little Rock West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 923 reviews
Rating 8 - Good. 154 out of 923 reviews
Rating 6 - Okay. 52 out of 923 reviews
Rating 4 - Poor. 27 out of 923 reviews
Rating 2 - Terrible. 23 out of 923 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We can usually count on Tru for travel. This Tru the staff weren’t as friendly. Upon checking in we were told breakfast was 6-10. Next morning At 9:00 they turned lights off as I was getting food. I asked what was going on and was told time to close. Another person staying agreed and we were told no, that’s not true. I didn’t even get a chance to get what food I wanted.
Stayed 1 night in Jan 2025

10/10 Excellent

Kinzie

Stayed 2 nights in Jan 2025

10/10 Excellent

Dache

Stayed 1 night in Nov 2024

10/10 Excellent

Dache

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Jack

Stayed 1 night in Dec 2024

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the front desk were outstanding and were happy to help us when the water in our bathroom was not hot. The hotel room was clean, comfortable, and quiet. The hot water issue was the only problem. We liked the toiletries. the breakfast was tasteless, the pancake machine produced raw in the middle pancakes. A lot of the food was wrapped in plastic. I would go and get breakfast elsewhere if I stayed there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Margie

Stayed 1 night in Sep 2024

10/10 Excellent

Victor L.

Stayed 2 nights in Dec 2024

8/10 Good

Charles, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. We’ll be back.
Stayed 1 night in Dec 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location and comfortable Design just makes it feels old fashioned
Stayed 1 night in Dec 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and clean rooms

Stayed 1 night in Dec 2024

4/10 Poor

Ariana

Stayed 4 nights in Dec 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Debra, Kemp

Liked: Cleanliness, staff & service, property conditions & facilities
The location was far enough from I-30 to be nice and quiet, but still easy to find.
Stayed 4 nights in Dec 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place to stay at
Stayed 2 nights in Dec 2024

10/10 Excellent

michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and great staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chasity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Staff was very friendly and everything was nice and clean
Stayed 1 night in Dec 2024

8/10 Good

Eileen

Liked: Staff & service

Not happy

Room small, shower not hot water, shower door leaked and saw a roach in bathroom
Stayed 1 night in Dec 2024