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Valverde Sintra Palácio de Seteais - The Leading Hotels of the World

5.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Valverde Sintra Palácio de Seteais - The Leading Hotels of the World

Front of property
Lobby
Outdoor pool, pool loungers
Free daily buffet breakfast
Breakfast, lunch, dinner served; garden views

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Breakfast included
  • 24/7 front desk
  • Room service

Explore the area

Map
Rua Barbosa do Bocage, 8, Sintra, Lisbon, 2710-517
  • Quinta da Regaleira
    3 min walk
  • Sintra National Palace
    13 min walk
  • Pena Palace
    23 min drive
  • Cascais (CAT)
    50 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Suite

Royal Suite

Royal Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Valley View

Deluxe Double Room, Valley View

Deluxe Double Room, Valley View

  • Valley view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View

Deluxe Double Room, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Garden View

Premium Double Room, Garden View

Premium Double Room, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Pool View

Deluxe Double Room, Pool View

Deluxe Double Room, Pool View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Valverde Sintra Palácio de Seteais - The Leading Hotels of the World

Luxury hotel with a full-service spa and free breakfast
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Change of bedsheets is available on request.
Valverde Sintra Palácio de Seteais - The Leading Hotels of the World offers 30 accommodations with minibars and espresso makers. 49-inch Smart televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Sintra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the overall property condition at Valverde Sintra Palácio de Seteais - The Leading Hotels of the World. During your stay, you're just a quick walk from Sintra Mountains. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at Restaurante Seteais
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, manicures and pedicures, or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes helicopter/airplane tours, horse riding/rentals, and bike rentals
  • Steps from Sintra Mountains and Quinta da Regaleira
  • Airport shuttle service available for a fee
Valverde Sintra Palácio de Seteais - The Leading Hotels of the World offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

2 meeting rooms and limo/town car service are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Valverde Sintra Palácio de Seteais - The Leading Hotels of the World. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Sintra hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 11:00 AM.
Restaurante Seteais - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Restaurante Seteais

Things to do

  • Bike rentals
  • Bike storage
  • Full-service spa
  • Helicopter/aeroplane tours
  • Horse riding/hire
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting rooms - 2

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch smart TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Local meal delivery service
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 96 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Valverde Sintra Palácio de Seteais - The Leading Hotels of the World offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
Property Registration Number 360

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palacio De Seteais
Palácio Seteais
Seteais
Seteais Tivoli
Tivoli Palacio De Seteais Hotel
Tivoli Palácio Seteais
Tivoli Palácio Seteais Hotel
Tivoli Palácio Seteais Hotel Sintra
Tivoli Palácio Seteais Sintra
Tivoli Seteais

Valverde Sintra Palácio de Seteais - The Leading Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 289 out of 370 reviews" "
Rating 8 - Good. 61 out of 370 reviews" "
Rating 6 - Okay. 13 out of 370 reviews" "
Rating 4 - Poor. 5 out of 370 reviews" "
Rating 2 - Terrible. 2 out of 370 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palacio de Seteais is one of the loveliest hotels we have stayed at. The location is fantastic, the palace is beautiful and the service is top-notch. The front desk staff was very welcoming when we arrived and helped us to book a trip around Sintra. The spa is also wonderful -- Catia is so kind and creates a great atmosphere for relaxation. We truly loved our experience and hope to come back soon!
Stayed 1 night in Sep 2024

4/10 Poor

Omar

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I like where is located, but the property needs maintenance
Stayed 1 night in Jul 2024

8/10 Good

marion

Liked: Cleanliness, staff & service
Excellent staff, but the property needs updating...
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel still being renovated with great love and care. It is a real gem.
Stayed 1 night in Jul 2024

6/10 Okay

Ronnie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Heidi, Palm Beach Gardens

Stayed 1 night in Jun 2024

4/10 Poor

Kimberly, Savannah

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Hani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and walking distance from main attractions. Service was excellent and the staff were very friendly and helpful. We will definitely be back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dennis

Stayed 2 nights in May 2024

10/10 Excellent

robert

Liked: Property conditions & facilities, room comfort
Staff is terrific. Room lacked nothing more than one skinny chair. Heat did not operate. Setting gorgeous. Management at desk were excellent. Bar people excellent. I will return & hope for two chairs in room & heat that actually works.
Stayed 1 night in May 2024

6/10 Okay

Matt

Travelled with partner
Liked: Amenities
While the grounds were very nice and the staff quite friendly, we were very disappointed for the price we paid for the night. If you are looking to sweat off the Portuguese wine while sleeping, this is your place. I’ve never been so hot at a hotel and the AC was not operational. We managed to get a window open but had to use my shoe to prop it open. Finally to top it off we got very little sleep given our neighbour was testing the limits of apnea and snoring. If it’s not the peacocks crowing 24/7 then it’s staff having full conversations at 2AM just as you fall asleep. One more thing, don’t count on any shuttle service and plan on paying €15-20 for an Uber or the 20 minute hike up the steep hill. Disappointed given the high price!!
Stayed 1 night in Apr 2024

8/10 Good

Chen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing palace property. Staff is very helpful except food is mediocre and toliet sink/pipe is stuck.
Stayed 1 night in Dec 2023

10/10 Excellent

Yamen

Liked: Cleanliness, staff & service, amenities
Great stay, will be back!
Stayed 2 nights in Nov 2023

4/10 Poor

Shvat

Stayed 2 nights in Nov 2023

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, amenities
Unique but small bedroom with queen bed
Stayed 3 nights in Oct 2023

6/10 Okay

jane lindsay

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Room was not great. Paid for pool view, there was none. Bed was a double. For two adults this is not adequate. Could t sleep.
Stayed 1 night in Oct 2023

10/10 Excellent

Ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We missed the run off for the hotel on the first go round, but other than that everything was amazing. One of the most relaxing places I've ever stayed.
Stayed 1 night in Sep 2023

10/10 Excellent

Kristen, Cambridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very gracious and helpful. Very professional, but warm. I loved all the nice touches - fresh honey on the breakfast buffet, local pastries, etc. The pool area and back garden are stunning at sunset.
Stayed 3 nights in Sep 2023

10/10 Excellent

Henri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing service, very attentive and friendly. Beautiful historical building and grounds. Great location
Stayed 1 night in Jun 2023

8/10 Good

John, Fennville

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful location. Front desk people were excellent and very helpful. Our room was stuffy and too warm despite our effort to adjust in room air unit. It was a very cool night b
Stayed 1 night in Apr 2023

6/10 Okay

Xinxin, Woodside

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023

4/10 Poor

Ramzi

Disliked: Cleanliness, property conditions & facilities
No impressed
Beautiful setting unfortunately it’s not easily accessible. Ubers kid taxis don’t want to take you there. Staff pays attention to VIP guests only. Restaurant services substandard.
Stayed 3 nights in Apr 2023

10/10 Excellent

Walker

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service provided by Tivoli Palácio de Seteais are exceptional. If you are looking for a beautiful and historical accommodation with fantastic staff and excellent location, this is your place! I was treated so well by every single employee that it was so hard to leave. It's a perfect place for a romantic stay in Sintra.
Stayed 2 nights in Feb 2023