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Cais Urban Lodge

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cais Urban Lodge

Duplex Apartment
Studio
Studio with Balcony
Pillow-top beds, free minibar items, in-room safe, free WiFi
Pillow-top beds, free minibar items, in-room safe, free WiFi

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Rua do Ferragial 31A, Lisbon, 1200-182
  • Mercado da Ribeira
    5 min walk
  • Commerce Square
    7 min walk
  • Lisbon City Hall
    8 min walk
  • Lisbon (LIS-Humberto Delgado)
    34 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Studio with Balcony

  • 40 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area

Apartment

  • 60 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

View all photos for Duplex Apartment

Duplex Apartment

Duplex Apartment

  • 75 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

View all photos for Suite with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Suite with Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

View all photos for Studio

Studio

Studio

  • 40 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Duplex Suite

Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Suite

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Apartment with Balcony

  • 76 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Futons and 2 Large Twin Beds

View all photos for Duplex Studio

Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Studio

  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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About this property

Cais Urban Lodge

Hotel connected to a rail/subway station in Lisbon Old Town
This smoke-free hotel features self parking, concierge services, and express check-in. Additionally, express check-out, ATM/banking services, and multilingual staff are onsite.
Cais Urban Lodge offers 30 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Cais Urban Lodge's great location gets high marks from our customers. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Commerce Square. Concierge services and self parking (surcharge) are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Amenities include a multilingual staff, an elevator, and an ATM
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Commerce Square and Santa Justa Elevator
As a guest of Cais Urban Lodge, you'll find multilingual staff, concierge services, and express check-in. Cais Urban Lodge also features express check-out, an ATM, and an elevator. The front desk is open around the clock. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (EUR 20 per day)

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 140
  • 3 steps to reach property
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels

Food and drink

  • Free minibar (some items)

More

  • Guidebooks/recommendations
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 7 days before arrival with check-in information and smart lock details. The host will greet guests on arrival.

Property is also known as

Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon

Cais Urban Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 103 out of 147 reviews" "
Rating 8 - Good. 30 out of 147 reviews" "
Rating 6 - Okay. 5 out of 147 reviews" "
Rating 4 - Poor. 6 out of 147 reviews" "
Rating 2 - Terrible. 3 out of 147 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Javier, Miami

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, everything was perfect and the best experience ever
Stayed 2 nights in Aug 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, clean, we were able to checkin early without fee, I would definitely go back! Incredible room!
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very central in its location. It is a short walk from Cais Do Sodre station, which gives us easy access to the beaches and the airport by public transit. Many of the main tourist attractions and great restaurant options were walkable. There are grocery stores nearby that allow us to grab snacks and drinks. We appreciated the kitchenette for our family needs. The staff was great, they checked in with us regularly & were always prompt to respond to our needs. The double-panel glass did a great job of minimizing noise from Pink Street. However, the loud thumping sounds from the bar below were hard to ignore on some nights. The lodge does provide earplugs which were much appreciated. Most nights, we were so exhausted from exploring during the day that falling asleep was a non-issue for us.
Stayed 6 nights in Jul 2024

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

NICHOLAS

Liked: Cleanliness, property conditions & facilities, room comfort
Comfort in the heart of old Lisbon.
Just one night arriving in Lisbon, but this apartment hotel is well situated and vlose to lots of restaurants and bars a short walk from Commerce Square.
Stayed 1 night in Jul 2024

10/10 Excellent

Serge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location, beautiful hotel
Everything was amazing, would definitely come back. The location of the hotel is perfect for walking around the city and catching the ferry. The room was spacious and clean, close to restaurants and bars.
Stayed 2 nights in Jul 2024

10/10 Excellent

AnnMarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful room with tons of amenities right in the heart of entertainment district.
Stayed 2 nights in Jun 2024

4/10 Poor

ROGER

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Jhenelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lisbon
excellent stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Zaal

Stayed 1 night in Jun 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cais Urban Lodge was spectacular! Fabio was excellent throughout the check-in process and helped us store our bags until our room was ready. Once we got to our room, it was much larger than expected - a huge bonus!! Beautiful modern decor, plenty of space (bigger than a bedroom in most resorts), effective air conditioning, and more. We loved the hotel’s location too and can’t recommend it enough!
Stayed 1 night in Jun 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to Time Out market.
Stayed 4 nights in Jun 2024

10/10 Excellent

Grant

Stayed 3 nights in May 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was stunning and beautifully decorated. Location was great but as a solo traveller wasn’t super comfortable wirh Pink Ave area at night. Convenient location. Staff were great! Shower didn’t drain and flooded bathroom but I’m sure that will be resolved.
Stayed 1 night in May 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
This was an excellent apartment to stay with very good hosts. The location is great also. Would recommend and will stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Our Stay!
A great place to stay! Great location and extremely accommodating staff with excellent communication. Highly recommend.
Stayed 2 nights in May 2024

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the apartment with balcony on the 6th floor and would highlight recommend this room. The view was beautiful and with the doors and skylight closed you couldn’t not hear pink street-even though we could see it. A fantastic option when you want a little extra space.
Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really excellent service. Very communicative property. Met us at the door as we arrived from the train station. Walked us through the property. We had one issue which they resolved right away and communicated quickly. Really great area. The entire experience I highly recommend.
Stayed 3 nights in Apr 2024

8/10 Good

olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool space with great touches such as the in wall vaults converted to mini bar - genius! Just a great vibe, cool furnishings, and very spacious - could have stayed for days!!
Stayed 1 night in Apr 2024