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Cais Urban Lodge

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Cais Urban Lodge

Duplex Apartment
Pillow-top beds, free minibar items, in-room safe, free WiFi
Shower, free toiletries, hair dryer, towels
Studio with Balcony
Studio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning

Explore the area

Map
Rua do Ferragial 31A, Lisbon, 1200-182
  • Mercado da Ribeira
    ‪5 min walk‬
  • Commerce Square
    ‪7 min walk‬
  • Lisbon City Hall
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Studio with Balcony

  • 40 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area

Apartment

  • 60 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

View all photos for Duplex Apartment

Duplex Apartment

Duplex Apartment

  • 75 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon

View all photos for Suite with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Suite with Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

View all photos for Studio

Studio

Studio

  • 40 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Duplex Suite

Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Suite

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Apartment with Balcony

  • 76 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Futons and 2 Large Twin Beds

View all photos for Duplex Studio

Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Studio

  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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Front of property

Hotel Borges Chiado

Free WiFi
Air conditioning
Gym
Breakfast available
4.1 out of 5, Very good, (1007)
The price is €89
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Hotel Borges Chiado

About this property

Cais Urban Lodge

Hotel connected to a rail/subway station in Lisbon Old Town
This smoke-free hotel features self parking, concierge services, and express check-in. Additionally, express check-out, ATM/banking services, and multilingual staff assistance are onsite.
Cais Urban Lodge offers 30 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch Smart televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Cais Urban Lodge's great location gets high marks from our customers. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Santa Justa Elevator. Concierge services and self parking (surcharge) are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Amenities include a multilingual staff, an elevator, and an ATM
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Santa Justa Elevator and Rossio Square
As a guest of Cais Urban Lodge, you'll find multilingual staff, concierge services, and express check-in. Cais Urban Lodge also features express check-out, an ATM, and an elevator. The front desk is open around the clock. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (EUR 20 per day)

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 140
  • 3 steps to reach property
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels

Food and drink

  • Free minibar (some items)

More

  • Guidebooks/recommendations
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 7 days before arrival with check-in information and smart lock details. The host will greet guests on arrival.

Property is also known as

Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon

Cais Urban Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 160 reviews" "
Rating 8 - Good. 31 out of 160 reviews" "
Rating 6 - Okay. 5 out of 160 reviews" "
Rating 4 - Poor. 6 out of 160 reviews" "
Rating 2 - Terrible. 3 out of 160 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia Rosa

Stayed 5 nights in Oct 2024

10/10 Excellent

Erika, Chino Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a perfect location
Stayed 3 nights in Oct 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Junqi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly communications
Stayed 3 nights in Oct 2024

10/10 Excellent

Allen, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect for what we wanted in a short stay. The property does not have a lobby however the staff make it work very well. Highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean roomy place close to markets and other attractions
Stayed 1 night in Oct 2024

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities
Nice apartment. No reception desk or lobby. Difficult to check in. Hard to find.
Stayed 1 night in Oct 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room close to the old Lisbon. Lots of options for dining and entertainment but maybe a little noisy for us older, late 50s traveller ;-) The partying in the area usually last until very late in the morning and was quite noisy most of the 3 nights we were there. They do supply you with earplugs in the room that's probably why ! Probably not an issue for a younger traveller. Great staff there who took good care of us and were there to help any time we needed. Would certainly still recommend. Thanks again Cais Urban Lodge!
Stayed 3 nights in Sep 2024

10/10 Excellent

Isabelle

Stayed 7 nights in Aug 2024

8/10 Good

Justin, BETHESDA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of the action. The Pink Street nightlife area is a block away, though the windows are well-insulated noise-wise. Keep in mind this is not a hotel. There is no front desk, and instead they have someone waiting to greet you if you show up between 3 and 6pm. The room is very modern, well-maintained, and spacious. Internet worked well.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol, Alameda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Very clean and comfortable. Nicely decorated.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and perfectly situated
Stayed 3 nights in Sep 2024

2/10 Terrible

Ekaterina

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Fatima

Liked: Staff & service, amenities
Disliked: Cleanliness
Awesome location, cute facility but could use a bit of cleaning.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable and in a really handy location
Stayed 1 night in Sep 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good locations. Room was comfortable, had a great AC and a nice bathroom with hot shower. Small fridge and a hot water kettle.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jae Hun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clara

Liked: Staff & service, property conditions & facilities
I liked the attention to details. The place was lovely and we had a great host
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Javier, Miami

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, everything was perfect and the best experience ever
Stayed 2 nights in Aug 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, clean, we were able to checkin early without fee, I would definitely go back! Incredible room!
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very central in its location. It is a short walk from Cais Do Sodre station, which gives us easy access to the beaches and the airport by public transit. Many of the main tourist attractions and great restaurant options were walkable. There are grocery stores nearby that allow us to grab snacks and drinks. We appreciated the kitchenette for our family needs. The staff was great, they checked in with us regularly & were always prompt to respond to our needs. The double-panel glass did a great job of minimizing noise from Pink Street. However, the loud thumping sounds from the bar below were hard to ignore on some nights. The lodge does provide earplugs which were much appreciated. Most nights, we were so exhausted from exploring during the day that falling asleep was a non-issue for us.
Stayed 6 nights in Jul 2024

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

NICHOLAS

Liked: Cleanliness, property conditions & facilities, room comfort
Comfort in the heart of old Lisbon.
Just one night arriving in Lisbon, but this apartment hotel is well situated and vlose to lots of restaurants and bars a short walk from Commerce Square.
Stayed 1 night in Jul 2024