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Pousada Alfama

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Pousada Alfama

Superior Double Room, River View (Plus)
Lobby
Exterior
Exterior
Comfort Double Room, Terrace

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Rua de São Tomé nº 76, Lisbon, Lisboa, 1100
  • Miradouro de Santa Luzia
    2 min walk
  • Castle of São Jorge
    5 min walk
  • Lisbon Cathedral
    5 min walk
  • Lisbon (LIS-Humberto Delgado)
    22 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room, River View (Plus)

Superior Double Room, River View (Plus) | View from room

Superior Double Room, River View (Plus)

  • 22 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, River View

Superior Double Room, River View

Superior Double Room, River View

  • 22 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room (Mansarda)

Basic Double Room (Mansarda)

Basic Double Room (Mansarda)

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Terrace

Comfort Double Room, Terrace

Comfort Double Room, Terrace

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | Balcony

Comfort Double Room, Balcony

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About this property

Pousada Alfama

Hotel with a 24-hour front desk, a short walk to Castle of São Jorge
Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff are onsite. Change of towels is available on request.
Pousada Alfama offers 42 accommodations with minibars and safes. 43-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of Pousada Alfama's great location. During your stay, you're just a quick walk from Castle of São Jorge. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Castle of São Jorge and Lisbon Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Pousada Alfama also features multilingual staff, concierge services, and a front-desk safe.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:30 AM.
Pousada Alfama has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 15 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Magnifying mirror
  • Smooth flooring in room
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.
Property Registration Number 11366

Property is also known as

Pousada Alfama Hotel
Pousada Alfama Lisbon
Pousada Alfama Hotel Lisbon

Pousada Alfama Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 100 out of 111 reviews" "
Rating 8 - Good. 9 out of 111 reviews" "
Rating 6 - Okay. 2 out of 111 reviews" "
Rating 4 - Poor. 0 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Very small rooms, lovely people
very small rooms, only one chair other than bed to sit on. no place for suitcases except under bed, no dresser or drawers to store anything.
Stayed 5 nights in Sep 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a lovely stay in Lisbon. Smallish hotel in ideal location in Alfama district. Close to the castle and easily walkable to most areas of Lisbon. Right on the 28 tram tracks. Great staff and facilities. Nice rooms, if a little small. Views right across Lisbon to the river. Yummy breakfast and 24 hr free hot drinks. You even get a mural to look at during breakfast on the courtyard. Highly recommended.
Stayed 5 nights in Sep 2024

10/10 Excellent

Scott

Stayed 2 nights in Sep 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be introduced to Lisbon. The hotel is located right off of a viewpoint and very walkable to many attractions! Highly recommend and the staff was amazing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but had everything I needed. Nice touches at check in. Comfortable and great location for walking around and exploring!
Stayed 1 night in Sep 2024

10/10 Excellent

Zoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is outstanding, early check in, gifts, good breakfast included, helpful information about restaurants and everything else given, nice room with a little terrace, no view, but relaxing outside was nice after long day walking, decor in the hotel is also nic
Stayed 7 nights in Aug 2024

10/10 Excellent

Kimberly, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Jul 2024

10/10 Excellent

joseph joel norfleet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in great location
Was amazing. Incredible hotel. Amazing breakfast. Service was impeccable. Free mini bar and so many great things.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED this hotel and staff
We loved this hotel so much! Great breakfast, perfect location and a staff that was second to none. They helped with dinner reservations and anything we needed. Right outside the hotel is a hustle and bustle with shopping and restaurants steps away. Our room had an amazing sea view and balcony. Augusto is nearby and was the best brunch we had on our trip. Worth the visit!
Stayed 3 nights in Jul 2024

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great memories at stellar location.
Location is fantastic. The manager was exceptionally professional and helpful with recommendations and everything the property had to offer.
Stayed 4 nights in Jul 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location with easy (walkable) access to everything - dining, old town, waterfront, groceries etc., and particularly enjoyed the quaint restaurant/courtyard (for it's art, the musical performance, and eating breakfast/watching soccer outdoors!)
Stayed 2 nights in Jul 2024

10/10 Excellent

jungwon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Center of Alfama. Easy to take a tram and bus. Walkable distance from everywhere.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to center of town Clean and friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, staff friendly and helpful for any accommodation or question. Very clean and new rooms with great amenities and welcome gift from the staff. Very walkable location off of tram 28 within Alfama with a great gated terrace overlooking the water (where they close the gates at later hours for safety). Only downside is limited lunch and dinner menu with majority appetizers, but many restaurants nearby.
Stayed 3 nights in Jun 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is a great hotel. Located in the bustling centre of Alfama but quiet and refined inside. Thoroughly recommend.
Stayed 3 nights in Jun 2024

10/10 Excellent

Orral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 3 nights in Jun 2024

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here Mid May for 3 nights. We arrived late at night about 11.30pm and the taxi driver dropped us right outside the hotel, so it was very convenient. Just a 15minute drive. BF: Decent had a decent but limited spread. There was a different slice cake to look forward to everyday and fresh fruits. Some croissants n fresh yoghurt. There was wine as well but we didn’t have that in the mornings. Location: Love Love Love. The main attractions like the lovely Alfama lookout and the castle of Jorge were very close and even the lovely yellow tram 28 (I think) was passing right outside the hotel. Room: A little small for 2 people to share but we were hardly in the room so it served our purpose Customer service: Excellent. In fact the front office (can’t remember his name) even upgraded us to a river view room on request the 2nd night. Will definitely stay here if we visit again :D
Stayed 3 nights in May 2024

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel for the breakfast, coffe/tea all day. Very pleasant sitting area with spectacular water views. Very pleasant staff at front desk. Be prepared for noise outside- busy tourist area- restaurant across the street constantly scraping chairs as they move them across the pavement again and again!
Stayed 3 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Alexei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location
Stayed 5 nights in Mar 2024

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We front-ended our trip with an extra 3 days in Lisbon before our cruise. The Pousada Alfama is located in the historic Alfama section of Lisbon with its 1920s-era street car in front of the hotel. Great staff! Great breakfast! When we come back to Lisbon we will stay here again. Great start to a great trip.
Stayed 2 nights in Apr 2024

10/10 Excellent

jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel, the area, the staff, the breakfast, cute courtyard for cocktails and bites, everything. I did upgrade my room upon check-in, I wanted a little more outdoor space and ambiance. I highly recommend this hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location quiet room
Stayed 3 nights in Apr 2024