Pestana Rua Augusta - Lisboa

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Rua Augusta - Lisboa

Premium Room (Corner)
Exterior
Exterior
Bar (on property)
Bar (on property)

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
Rua do Comércio, 93 - 63, Lisbon, Lisboa, 1100-149
  • Rua Augusta Arch
    1 min walk
  • Commerce Square
    1 min walk
  • Lisboa Story Centre
    2 min walk
  • Lisbon (LIS-Humberto Delgado)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Single Room (Cozy)

  • 13 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Classic Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Room (Plus)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Room (Corner)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Suite

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Comfort Room (Interior)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Pestana Rua Augusta - Lisboa

Hotel with a 24-hour front desk, steps from Commerce Square
A restaurant, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff.
Pestana Rua Augusta - Lisboa offers 89 air-conditioned accommodations with iPod docking stations and minibars. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include laptop-compatible safes and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of Pestana Rua Augusta - Lisboa's great location. During your stay, you're just a quick walk from Rossio Square. You'll find features like free WiFi in public areas and a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the proximity to shopping
  • Steps from Commerce Square and 8 minutes by foot from Rossio Square
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and an elevator are also featured at Pestana Rua Augusta - Lisboa. A complete renovation of Pestana Rua Augusta - Lisboa was completed in June 2023.

This 4-star Lisbon hotel is smoke free.

Pestana Rua Augusta - Lisboa has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90

More

  • Renovated entire property – June 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LED TV

Food and drink

  • Minibar

More

  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR 4 per person, per night. This fee does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.
Property Registration Number 12082

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pestana Rua Augusta Lisboa
Pestana Rua Augusta - Lisboa Hotel
Pestana Rua Augusta - Lisboa Lisbon
Pestana Rua Augusta - Lisboa Hotel Lisbon

Pestana Rua Augusta - Lisboa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 295 out of 334 reviews" "
Rating 8 - Good. 31 out of 334 reviews" "
Rating 6 - Okay. 6 out of 334 reviews" "
Rating 4 - Poor. 0 out of 334 reviews" "
Rating 2 - Terrible. 2 out of 334 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

RONIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Simrit

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, staff is very friendly. air conditioning is a problem, and takes numerous attempts to make it right.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location can’t be beat! Staff were very welcoming. The hotel is beautiful and well designed. Would highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Otso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Orli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very centralized located and Very convenient to all dining areas!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was spacious and clean. Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations. Not only was it convenient but the rooms were beautiful. If you are lucky enough to have Ricardo at the front office you will experience true customer service. He is amazing. We will definitely stay here again.
Stayed 5 nights in Aug 2024

8/10 Good

Kyle Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Very clean and welcoming. The staff was super amazing and helped us out happily all the time. It was our honeymoon and they left us champagne and strawberries and it made it feel extra special. Everything is new and the location is perfect. Live entertainment and fun right outside the hotel. Definitely recommending this place to others and hoping to come back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, even managed to get into our room before the actual time given and booking out is 12 midday which helps rushing
Stayed 4 nights in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tracy Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and ideal location
Stayed 1 night in Aug 2024

10/10 Excellent

Van Phuong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Pestana Augusta and will for sure go back or to any other branch of Pestana :) We were sceptical at first with the high price, space area but everything from location, staff, amenities and room were worth it and every penny . Our room was located with a small balcony (european style) right on Augusta street by the arch - which was wonderful to have a look at. Therefore, room can be a bit noisy (until 11pm) with street performances, people walking. The family room - with 2 separated rooms permit our young child to sleep in the room in the back - with all the quietness . The staff has been wonderful, helping us with recommendations. Overall, everything was beautiful, clean, well maintained and in a perfect location
Stayed 4 nights in Aug 2024

10/10 Excellent

Naima, Rio Claro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awesome location and would definitely recommend. Its near everything in the historical city.
Stayed 5 nights in Aug 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were nice! Newly renovated restaurant, “Olive” served great food options. Minutes from Baixa-Chiado district, shops and restaurants. Overall, great place to stay in Lisbon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel, perfect stay in Lisbon. Everyone was so lovely and the hotel was gorgeous and in the perfect location. As an American, we were nervous about the AC but the rooms had ceiling fans and central air! Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, friendly staff and in the middle of shopping, eating, and other tourist attractions. I’d definitely stay here again. I also felt safe walking around the area at night as a solo traveler.
Stayed 5 nights in Jul 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay there again
Stayed 4 nights in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

May

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

Nestor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great but the staff was even better! Super helpful, friendly and cordial.
Stayed 2 nights in Jul 2024