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4.6 out of 5

"The area is fantastic , everything is walking distance . The breakfast isn’t good , too basic, the eggs ( boiled and scrambled) were cold , the orange ... " More

By a verified traveller on Tue 28 May 2024

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Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Nicola Rossio Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Rossio Square. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the low noise level, cleanliness and overall comfort
  • Steps from Rossio Square and Santa Justa Elevator

Nicola Rossio Hotel ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Nicola Rossio Hotel

Everyone (2) Couples (2) Family (2)
4 out of 5
The area is fantastic , everything is walking distance . The breakfast isn’t good , too basic, the eggs ( boiled and scrambled) were cold , the orange juice taste like it was off … meat and cheese, meat and egg was kept together, not suitable for vegetarians ….

Posted by on 28 May 2024

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Comment from Hotel Management

6 Jun 2024 by Marcos Almeida | Front Office Manager

Dear Ulfat,Thank you for taking the time to share your feedback and for rating us 4 out of 5. We are pleased to hear that you appreciated our fantastic location and found it convenient to explore the area on foot.However, we are genuinely sorry to learn that your breakfast experience did not meet your expectations. We take all feedback seriously and appreciate your detailed comments regarding the quality and presentation of our breakfast offerings.Your observations about the cold eggs, off-tasting orange juice, and the arrangement of meat and cheese are concerning. We apologize for any inconvenience this may have caused, especially for our vegetarian guests. Please rest assured that we will address these issues promptly to improve our service and food quality.We hope to have the opportunity to welcome you back to Nicola Rossio Hotel in the future, where we will strive to provide you with an enhanced and more satisfying experience.Warm regards,Marcos Almeida Front Office Manager

4 out of 5
Alles war gut

Posted by on 15 Nov 2023

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Comment from Hotel Management

16 Nov 2023 by Cauã Nunes - Front Office

Liebe Miriam,Wir danken Ihnen für Ihre Bewertung. Wir hoffen, dass wir alle Ihre Bedürfnisse während Ihres Aufenthalts erfüllen konnten. Wir wünschen uns, Sie bald bei uns zu sehen!Mit freundlichen Grüßen,

5 out of 5
Super nettes Personal. Sehr sauber und schönes Hotel an bester Lage.

Posted by on 9 May 2023

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Comment from Hotel Management

9 May 2023 by Marcos Almeida - Front Office Assistant Manager

Dear Angela, first and foremost, we would like to thank you for choosing our hotel for your recent stay and taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay and enjoyed the cleanliness and location of our hotel. Our team works hard to provide a warm and welcoming atmosphere for our guests, so it is wonderful to hear that our staff made a positive impression on you. We strive to maintain the highest standards of cleanliness and comfort for our guests, so we are thrilled that you found our hotel to be clean and nice. Thank you for your kind words, and we hope to have the opportunity to welcome you back to our hotel in the near future. Best regards, Marcos Almeida - Front Office Assistant Manager

5 out of 5
Die Lage war perfekt für den Städtetrip. Das Personal war sehr freundlich; wir konnten eins der Zimmer bereits am Morgen belegen, um uns kurz frisch zu machen und das Gepäck abzulegen. Die Einrichtung ist schön und gut gepflegt. Würde ich sofort wieder buchen!

Posted by on 8 May 2023

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Comment from Hotel Management

8 May 2023 by Marcos Almeida - Front Office Assistant Manager

Dear Corinne, firstly, we would like to thank you for taking the time to leave us such a glowing review. We are delighted to hear that you had a wonderful stay with us and that our location, friendly staff, and beautiful facilities exceeded your expectations. We are pleased to learn that our staff was able to accommodate your needs by allowing you to check in early, drop off your luggage, and freshen up before heading out to explore the city. It is our top priority to ensure that our guests feel welcomed and comfortable during their stay. We appreciate your kind words about the condition of our property. Our team takes great pride in keeping our facilities well-maintained and clean for our guests to enjoy. Thank you for choosing our hotel, and we look forward to welcoming you back for your future trips. Kindest regards, Marcos Almeida - Front Office Assistant Manager

5 out of 5

Posted by on 21 Nov 2022

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Comment from Hotel Management

31 Mar 2023 by Mauro Modesto - Front Office Manager

Dear Nadja, On behalf of the whole team, we would like to thank you for your interest and preference for Nicola Rossio Hotel!Is with great pleasure that we have received your comment, being this one, is not only an essential tool to be able to maintain our standards to the highest level but also to be able to grow and improve with your personal experience. Therefore, we are absolutely delighted to know that you have enjoyed your stay.We hope to have the opportunity to welcome you again in a near future.Best Regards,

4 out of 5
Very friendly and helpful staff. Convenient location Nice breakfast buffet - Our room had only a window towards the inner courtyard. We couldn't really air our room because it smelled pretty bad outside. I recommend to ask for a room with a window towards the street if you plan to book here. It may be a bit noisier but at least you get some fresh air in your room.

Posted by on 16 Oct 2022

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Comment from Hotel Management

18 Oct 2022 by Mauro Modesto - Front Office Manager

Dear Louis, On behalf of the whole team, we would like to thank you for your interest and preference for Nicola Rossio Hotel.We are happy to read that you have found our staff to be helpful and also liked our location and our breakfast.We are sorry to read that you have not enjoyed your view. If you give us the pleasure to stay with us again, we urge you to contact the hotel to request a preferred view, that meets your expectations. We are also sorry to read about the smell you felt when you opened your window. As this is something that should not happen, we will conduct an internal investigation with our maintenance department to verify this occurrence.Kind Regards

5 out of 5

Posted by on 1 Jul 2022

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Comment from Hotel Management

13 Oct 2022 by Mauro Modesto - Front Office Manager

Dear Jürgen, On behalf of the whole team, we would like to thank you for your interest and preference for Nicola Rossio Hotel.Is with great pleasure that we have received your comment, being this one, is not only an essential tool to be able to maintain our standards to the highest level but also to be able to grow and improve with your personal experience. Therefore, we are absolutely delighted to know that you have enjoyed your stay.We hope to have the opportunity to welcome you again in a near future.Best Regards,

Property Features

As a guest of Nicola Rossio Hotel, you'll find multilingual staff, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi. Nicola Rossio Hotel also features a front desk safe, a communal living room, and a lift. This 3-star Lisbon hotel is smoke free.

  • 29 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Cais do Sodré Station (1.2 km / 0.7 mi)
  • Metro station: Rossio Station (Green) (0.2 km / 0.1 mi)

Room Amenities

Nicola Rossio Hotel offers 29 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Espresso maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Mobile key entry is not available
  • Staffed front desk
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Cashless transactions are not available
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nicola Rossio Hotel Hotel
  • Nicola Rossio Hotel Lisbon
  • Nicola Rossio Hotel Hotel Lisbon
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.