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4.3 out of 5

"Cafe da manhã com qualidade, propriedade nova que apresenta excelente custo beneficio, considerando-se ainda a existencia de um spa e academia " More

By a verified traveller on Sat 25 Nov 2023

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Accessible Deluxe Edition Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Privilige Club Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Privilige Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Deluxe Double Edition Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Deluxe Collection Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Twin Deluxe Edition Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at MASA Hotel Wellness & Spa Campo Grande Lisbon. During your stay, you'll be connected to the convention centre and just a quick walk from Campo Grande. Features include free WiFi in public areas and a free manager's reception, plus an indoor pool.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Campo Grande and a 4-minute drive from Avenida da Liberdade

MASA Hotel Wellness & Spa Campo Grande Lisbon ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for MASA Hotel Wellness & Spa Campo Grande Lisbon

Everyone (4) Couples (1)
5 out of 5
Cafe da manhã com qualidade, propriedade nova que apresenta excelente custo beneficio, considerando-se ainda a existencia de um spa e academia

Posted by on 25 Nov 2023

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Comment from Hotel Management

28 Nov 2023 by MASA Hotel

Gostaria de agradeçer primeiramente suas gentis palavras, repassei a toda equipa que ficou muito contente, esperamos ver-te em breve .

4 out of 5

Posted by on 5 Sep 2024

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3 out of 5
The reception staff could have been more informative. No details of breakfast, Wifi or Spa servives were given without asking.

Posted by on 18 Dec 2023

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Comment from Hotel Management

14 Jan 2024 by The MASA HOTEL CAMPO GRANDE

Thank you for sharing your experience and for choosing our hotel.We are sincerely sorry that you did not appreciate our service and that there was poor service, unfortunately these situations are unpleasant for both the guest and our hotel. We apologize for the inconvenience caused. We work towards the satisfaction of our guests and will take your comment into consideration. We hope to have the opportunity to welcome you again in the future to provide you with a more pleasant stay.Yours sincerely

4 out of 5
a traditional hotel, the rooms should be personalized

Posted by on 6 Oct 2023

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Comment from Hotel Management

12 Oct 2023 by MASA HOTEL CAMPO GRANDE

Dear Terho , Good morning! Thank you for choosing MASA Hotel Campo Grande and for taking the time to write about your most recent experience with us. Feedback from our customers is very important to us, as it always allows us to see where we need to improve. We're delighted to hear that all your expectations were exceeded and that you received exceptional service! We would be delighted to welcome you back again soon! The MASA Hotel Campo Grande 4* TeamConcierge Karen Vitcher

4 out of 5
We have great hollyday thanks masa Hotel. It was everthing good.

Posted by on 16 Sep 2023

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Comment from Hotel Management

16 Sep 2023 by Masa

Dear Alemsa,We greatly appreciate your valuable feedback regarding your recent stay at MASA Hotel Wellness & Spa Campo Grande. We are overjoyed to learn that you had a truly delightful experience. Your kind acknowledgement brings us immense satisfaction and motivates us to strive for even higher levels of service and quality. Welcoming you as our guest was an absolute pleasure.Please do not hesitate to contact us.We thank you for your stay and we hope to welcome you again soon.Sincerely,MASA Hotel Wellness & Spa Campo Grande 4*

5 out of 5

Posted by on 3 Sep 2023

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Comment from Hotel Management

4 Sep 2023 by MASA Hotel

Agradecemos a preferência pelo MASA Hotel Campo Grande, assim como o tempo que despendeu ao escrever sobre a sua mais recente experiência na nossa companhia. O feedback dos nossos clientes é muito importante para nós, uma vez que nos permite sempre perceber quais os pontos que devemos melhorar. Ficamos encantados em saber que todas as suas expetativas foram superadas e que teve um atendimento excecional! Teríamos todo o gosto em voltar a recebê-los em breve! A Equipa MASA Hotel Campo Grande 4*

5 out of 5
Leider war das Personal nicht über die ÖV informiert. Da wir keine Internet Verbindung hatten, mussten wir einige Umwege in Kauf nehmen. Im Hotel hatten wir Internet, ab dem zweiten Tag waren wir gut informiert. Das SPA, dachten wir wäre inkl. dies stand leider ganz unten beim Angebot. Essen, Sauberkeit, Freundlichkeit war super. Danke

Posted by on 29 Aug 2023

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Comment from Hotel Management

31 Aug 2023 by The MASA HOTEL CAMPO GRANDE

Sehr guter Morgen!Wir danken Ihnen, dass Sie sich für das MASA Hotel Campo Grande entschieden haben und dass Sie sich die Zeit genommen haben, über Ihre jüngsten Erfahrungen mit unserem Unternehmen zu schreiben. Das Feedback unserer Kunden ist uns sehr wichtig, da wir so stets erkennen können, in welchen Bereichen wir uns verbessern müssen. Wir freuen uns, dass alle Ihre Erwartungen übertroffen wurden und Sie einen außergewöhnlichen Service erhalten haben! Wir werden diese kleinen Aspekte überprüfen und verbessern. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen! Das MASA-Team Hotel Campo Grande 4*

About the MASA Hotel Wellness & Spa Campo Grande Lisbon

Location Campo Grande 56, Lisbon, 1799-093

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces. An indoor pool, spa services, and a terrace are also featured at the business-friendly MASA Hotel Wellness & Spa Campo Grande Lisbon. Parking is available for a fee. This 4-star Lisbon hotel is smoke free.

  • 152 guestrooms or units
  • Conference rooms
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Entrecampos Station (1.2 km / 0.7 mi)
  • Metro station: Entre Campos Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

MASA Hotel Wellness & Spa Campo Grande Lisbon offers 152 air-conditioned accommodations with minibars and espresso makers. 47-cm flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

The hotel hosts a free manager's reception daily.

YNOT LX – On-site lobby lounge.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Guests aged under 12 years old are not allowed in the health club, fitness facility or hot tub.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including reflexology.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Reflexology
  • Sports massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's spa area, including the pool, spa tub, and fitness facilities, can only be accessed for 2, 4, or 8-hour time blocks. The listed optional facilities fees are for 8 hours of use. The fee is EUR 25 for 4 hours and EUR 19.90 for 2 hours, per guest.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are available for EUR 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Long-term renters welcome
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 3
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Pool fee: EUR 10
  • Service fee: EUR 10
  • Facilities fee: EUR 79 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • MASA Hotel Campo Grande Lisbon
  • MASA Hotel Wellness Spa Campo Grande Lisbon
  • MASA Hotel Wellness & Spa Campo Grande Lisbon Hotel
  • MASA Hotel Wellness & Spa Campo Grande Lisbon Lisbon
  • MASA Hotel Wellness & Spa Campo Grande Lisbon Hotel Lisbon

You should know

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at MASA Hotel Wellness & Spa Campo Grande Lisbon.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.