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Standard Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Jam Hotel Lisbon's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from National Museum of Ancient Art. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Fusion cuisine while dining at Mojjo
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute drive from Rossio Square and a few minutes from Avenida da Liberdade
  • Airport and beach shuttle service available for a fee

Jam Hotel Lisbon ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jam Hotel Lisbon

Everyone (1) Couples (1) Family (5)
4 out of 5
ideale lage, tram- und zug haltestelle unmittelbar beim hotel.

Posted by on 12 Jul 2024

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Comment from Hotel Management

18 Jul 2024 by The JAM Team

Sehr geehrte Stéphanie,Wir danken Ihnen für Ihr positives Feedback.Wir freuen uns sehr, dass Sie die ideale Lage unseres Hotels sowie die Sauberkeit der Zimmer, den Zustand des Hotels, das hohe Serviceniveau und unsere Annehmlichkeiten zu schätzen wussten. Unsere Mitarbeiter bemühen sich stets darum, unseren Gästen einen angenehmen Aufenthalt zu bereiten, und es ist wunderbar zu hören, dass dies bei Ihrem Besuch der Fall war. Während unser Restaurant derzeit nur für das Frühstück geöffnet ist, freuen wir uns, Ihnen mitteilen zu können, dass es voraussichtlich ab dem 15. September wieder für Mittag- und Abendessen geöffnet sein wird.Hoffentlich besuchen Sie uns auch in der Zukunft wieder.Mit besten Grüßen,The JAM Team

4 out of 5
Wir waren rudum zufrieden.

Posted by on 4 May 2024

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Comment from Hotel Management

7 May 2024 by The JAM Team

Sehr geehrter Giovanni,vielen Dank für Ihren positiven Kommentar!Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und Sie einen rundum schönen Aufenthalt hatten. Im Namen des gesamten Teams bedanken wir uns recht herzlich für Ihren Besuch.Mit freundlichen GrüßenThe JAM Team

4 out of 5
Uns hat das Design gut gefallen. Gute Lage. Kann gut von Taxi und Uber erreicht werden. Sehr freundliches Personal. Im Aufzug roch es etwas unangenehm. Etwas laut zur Strasse hin.

Posted by on 10 Apr 2024

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Comment from Hotel Management

11 Apr 2024 by The JAM Team

Guten Tag,lieber Gast, vielen Dank für Ihre Bewertung.Es freut uns zu hören, dass Sie das Design unseres Hauses und unsere Lage positiv hervorheben. Dass unser Personal mit Freundlichkeit überzeugen konnte, erfüllt uns mit Stolz.Wir bedauern jedoch, dass Sie während Ihres Aufenthaltes Unannehmlichkeiten bezüglich des Aufzugs und des Straßenlärms erfahren mussten. Bitte seien Sie versichert, dass dies nicht unserem Standard entspricht und wir stets bemüht sind, unseren Gästen einen angenehmen Aufenthalt zu bieten.Die Zufriedenheit unserer Gäste liegt uns am Herzen und wir freuen uns, dass Sie in vielen Aspekten eine gute Zeit im Jam Hotel Lisbon hatten.Freundliche Grüße,The JAM Team

4 out of 5
Nettes Hotel, große Zimmer und auch sehr gut für Familien mit Kindern geeignet. Schöne Bar mit Pool und Blick über den Hafen. Frühstück hat uns in den umliegenden Cafés besser gefallen als im Hotel.

Posted by , from Hamburg on 25 Oct 2023

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Comment from Hotel Management

29 Oct 2023 by The JAM Team

Sehr geehrter Gast,herzlichen Dank für Ihre Bewertung.Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir bedanken uns recht herzlich für Ihren Besuch und freuen uns über Ihre hohe Bewertung!Freundliche Grüße und bis zum nächsten Mal.The JAM Team

5 out of 5
Interessantes Konzept und Gestaltung der Zimmer; einfach, aber mit Pfiff; sehr freundliches und zuvorkommendes Personal

Posted by on 14 Oct 2023

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Comment from Hotel Management

16 Oct 2023 by The JAM Team

Sehr geehrter Kuno,vielen Dank für Ihren positiven Kommentar!Wir haben gerne gelesen, dass Sie einen rundum schönen Aufenthalt bei uns verbracht haben und Sie das ganz besondere Ambiente unseres Hauses hervorheben. Ihr nettes Kompliment für den freundlichen Service unseres Teams, geben wir sehr gerne an unsere aufmerksamen Mitarbeiter weiter und bedanken uns hiermit recht herzlich für Ihren Besuch.Wir hoffen, Sie besuchen uns wieder einmal.Merci und freundliche Grüße,The JAM Team

5 out of 5
Einfach super👍👍👍

Posted by on 6 Oct 2023

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Comment from Hotel Management

7 Oct 2023 by The JAM Team

Sehr geehrte Conny, vielen Dank für Ihre positive Bewertung!Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir freuen uns schon auf Ihren nächsten Besuch!The JAM Team

5 out of 5

Posted by on 23 Sep 2023

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Comment from Hotel Management

24 Sep 2023 by The JAM Team

Sehr geehrter Beat,vielen Dank für Ihr Feedback.Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir bedanken uns recht herzlich für Ihren Besuch und freuen uns über Ihre Höchstbewertung!Wir würden uns freuen Sie eines Tages noch einmal bei uns zu empfangen. Mit freundlichen Grüßen,The JAM Team

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Jam Hotel Lisbon. A complete renovation of Jam Hotel Lisbon was completed in July 2023. Smoking is allowed in designated areas at this 3-star Lisbon hotel.

  • 100 guestrooms or units
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Alcantara-Terra Station (1.7 km / 1.1 mi)
  • Metro station: Santos-o-velho Stop (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle and beach shuttle

Room Amenities

Jam Hotel Lisbon offers 100 air-conditioned accommodations with a safe and a hairdryer. This individually decorated accommodation includes desks. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Mojjo – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Cabana Rooftop – This poolside rooftop bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Jam Hotel Lisbon offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a security system and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector, a security system and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Car not required
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No lifts
  • Smoke detector
  • Renewable energy source - solar
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 70 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: EUR 12 per day (open 9:00 AM to 7:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jam Hotel Lisbon Hotel
  • Jam Hotel Lisbon Lisbon
  • Jam Hotel Lisbon Hotel Lisbon

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.