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Hello Lisbon Santa Catarina Suites

2.0 star property

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January 2025

Photo gallery for Hello Lisbon Santa Catarina Suites

Economy Twin Room
Interior
Breakfast meal
Twin Room | Bathroom
Economy Twin Room

Reviews

5.6 out of 10

Popular amenities

  • Parking available
  • Free WiFi

Explore the area

Map
Rua Dr LuIs de Almeida e Albuquerque, 6, Lisbon, LIS, 1200-154
  • Mercado da Ribeira
    8 min walk
  • Santa Justa Elevator
    10 min walk
  • Rossio Square
    11 min walk
  • Lisbon (LIS-Humberto Delgado)
    32 min drive

Room options

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • 8 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Twin Room

Twin Room

  • 8 sq m
  • Sleeps 2
  • 2 Twin Beds

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Living area

Daora Hostel

Free WiFi
Breakfast available
Housekeeping
2.0 out of 5, (10)
The price is €40
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Daora Hostel

About this property

Hello Lisbon Santa Catarina Suites

Art Deco hotel in Lisbon
This smoke-free hotel features self parking, express check-in, and express check-out. WiFi in public areas is free. Other amenities include multilingual staff. Housekeeping is available on request.
Hello Lisbon Santa Catarina Suites offers 17 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and down comforters. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided on request.
During your stay at Hello Lisbon Santa Catarina Suites, you're just a quick walk from Santa Catarina Viewpoint. You'll find features like free WiFi in public areas and self parking (surcharge).
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Self parking available for a fee
  • Amenities include a multilingual staff and a terrace
  • Within a 15-minute walk of Rossio Square and Santa Justa Elevator
Hello Lisbon Santa Catarina Suites offers its guests a terrace, multilingual staff, and express check-in. WiFi is free in public spaces. Parking is available for a fee.

This Art Deco Lisbon hotel is smoke free.

6 bar - Onsite lobby lounge.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)

Restaurants on site

  • 6 bar

Family friendly

  • Soundproofed rooms

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Down duvet
  • Egyptian cotton sheets
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

More

  • Individually decorated
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
There is no front desk at this property.

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Property is also known as

Evidencia Light Sta.Catarina
Portugal Ways Santa Catarina Hotel Lisbon
Evidencia Light Sta.Catarina Hotel Lisbon
Evidencia Light Sta.Catarina Lisbon
Hotel Evidencia Light
Hotel Santa Catarina Lisbon
Santa Catarina Lisbon
Portugal Ways Santa Catarina Lisbon
Portugal Ways Santa Catarina
Portugal Ways Santa Catarina Suites Hotel
Portugal Ways Suites Hotel
Portugal Ways Suites
Portugal Ways Santa Catarina Hotel
HSC Hotel Santa Catarina
Evidencia Light Sta.Catarina Hotel

Hello Lisbon Santa Catarina Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 10 out of 128 reviews" "
Rating 8 - Good. 29 out of 128 reviews" "
Rating 6 - Okay. 30 out of 128 reviews" "
Rating 4 - Poor. 33 out of 128 reviews" "
Rating 2 - Terrible. 26 out of 128 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartment and Location
I loved the apartment andocation. Was right in the middle of everything. The room was quiet and comfortable and very clean, comfortable bed. I loved the keyless entry as well.
Stayed 2 nights in Feb 2020

2/10 Terrible

Daisy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Expectation vs. Reality
I’m not sure where to start with this hotel. When we arrived, we were EXTREMELY disappointed. It looks absolutely nothing like the pictures. The only saving grace was the private bathroom and clean sheets. The rest was an embarrassment. The room is just empty. Nothing but a couple of beds and a table. No air conditioning, TV, amenities, etc. It was just a box. The first night was ok, we slept reasonably well until the builders started hammering and drilling directly outside of our door at 8am. Nice way to wake up after arriving late. We woke up to 34 degree weather, which would be fine if we had air con. Every subsequent night we were bitten terribly by mosquitoes; shutting the windows at night wasn’t an option as the room was tiny and stuffy and hot. There was absolutely no customer service, nobody answered the phone or seemed to care whatsoever. I am disappointed the owners seem to take no pride in this hotel. It could be amazing. Unfortunately, it is nowhere near amazing. The bed felt like a plastic bag filled with rocks. My back was hurting that much after 4 nights that we actually booked ANOTHER HOTEL for the final night just to get a good nights sleep. The new one was fantastic, and really showed us what we were missing out on. Shop about and do NOT book this hotel. It was the worst part about the holiday and I dreaded going to sleep. Lisbon is beautiful and one of the best places I’ve ever visited, so please don’t let this hotel put a downer on your holiday.
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Generic Accommodation
Easy check in and check out Uncomfortable beds and empty soap dispenser. Very generic accommodation with no extra comfort. Great for stags I suppose
Stayed 3 nights in Apr 2019

4/10 Poor

Juan

Disliked: Room comfort
Stay away from this place
I got to the place everything is with codes which is kind of complicated to remember all the codes since they’re really long. The room had no view whatsoever only a small window to a courtyard where they put all the construction stuff since they are in construction at the moment. The beds are so hard it was easier to sleep in the floor and the room is much smaller than in the photo overall not a good experience at this place, I had to rent a room in another place that was much better great view and half the price so I do not recommend this place .
Stayed 2 nights in Mar 2019

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Everything is excellent. The location is just perfect, the room is very comfortable and clean. However, the shower facility is amazing but the shower head is fixed far too high and the only way to have a shower is to grab hold of the shower head and wash yourself. You cannot actually have a shower if not holding it. Soooooooooooo uncool
Stayed 4 nights in Jan 2019

4/10 Poor

daniel

Disliked: Cleanliness, property conditions & facilities
The location is great in the very heart of the Lisbon and near from bars. This hotel has a system of auto Check-in meaning that the guest needs to introduce a code for entering in the building in my case i need to enter several times while was raining and getting wet during the process. During the second night I felt cold so I removed a linen from another bed, when I remarked that the several parts of the bed where completely dirty. Besides that in terms of breakfast compared with another hotels is lacking several ingredients like croissants and bread with chocolate.
Stayed 2 nights in Nov 2018

2/10 Terrible

Thomas, Beckenham

Disliked: Staff & service, property conditions & facilities, room comfort
Absolutely a disgrace unfinished fitout builders work under way Couldn’t stay there beyond the first night We had to get different accommodation after the first night which cost us a further £259 pound Very disappointed
Stayed 3 nights in Oct 2018

6/10 Okay

Jackie

Liked: Cleanliness, property conditions & facilities
First floor room with windows to the common area. Couldnt open the windows because the common afea seems in construction and the smell of cement would come to the room. Theirs no front desk person at any time. Just the lady aho serve breakfast and clean the room.
Stayed 2 nights in Oct 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOCATION, LOCATION, LOCATION
Top 10 reasons for staying at Santa Catarina Hotel 1. Location 2. Location 3. Location 4. Budget Friendly 5. Secure and Safe 6. Comfortable 7. Awesome Staff 8. Breakfast 9. Wifi 10. See top 3
Stayed 3 nights in May 2018

8/10 Good

James

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish hotel
Location fine but the hotel was a real disappointment. Room not cleaned every day. No air con. No tv. No fresh towels every day. Staff made a big deal of it when I asked for more towels ( so I could mop up the leaky shower) Room decor was old and wallpaper peeling off walls and filthy carpet. Reception claimed it was open 24-7 but it wasn't. Communal area was locked off at 8pm and my partner was shouted at for going onto the terrace. Hotel was very overpriced for what it had to offer which really wasn't a lot. There was a broken fan in the room which slightly helped with the heat but it really wasn't acceptable. Would not stay again.
Stayed 7 nights in Aug 2017

2/10 Terrible

Jose, Madrid, Spain

Disliked: Cleanliness, staff & service, room comfort
Well located. Terrible room cleaning.
The hotel is really well located, and it has a really nice price for the area where it is located. However, we found bedbugs on the bed (big ones!), and we realized that the carpet of the room was never cleaned up while we were there. There was no staff available at the front desk (from 14:00 to 20:00, and we did not see anyone). Rooms are really claustrophobic and there are no double beds in the hotel. About parking, we went there by car.. no parking available on a Saturday night, and prices of parking lots were ridiculously high (48€/day at Praza da Luis Camoes), despite of the info provided by the hotel, which said parking around there were a lot cheaper. Terrible experience. Next time I will pay a little bit more, or I will book a hotel further into "modern" Lisbon in stead of suffering all the lacks of this hotel.
Stayed 4 nights in Jul 2017

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Less than basic
Think of a basic hotel and then subtract things such as: doors, more than two plug sockets, a shower cubicle, a table, a mirror in the bedroom. This was fine and we managed to sleep in room 2. Sadly at breakfast (which is average; cereal, bread, disgusting coffee) room 16 had experienced the bedbugs! They slept outside their room. Stay at your own risk!
Stayed 3 nights in Aug 2017

4/10 Poor

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not a good experience
The hotel is close to bars and restaurants but unfortunately, it's also close to drug dealers. Room is extremely small and hot. Opposite to what you see in pictures, not modern at all - not as clean and spacious. The room is definitely not what we expected after looking at the pictures.
Stayed 4 nights in Aug 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We found bed bugs in one room. They switched our room the next day, said they took care of the bugs in the first room. We didn't find any bugs in the second room, but it still wasn't very clean. Staff was friendly and helpful, but have very limited front desk hours.
Stayed 4 nights in Jul 2017

4/10 Poor

Daniel, Manchester, UK

Liked: Staff & service
Disliked: Cleanliness, room comfort
Close to all the nightlife and transport
Hotel was not so bad. Close to Bairro Alto and the subway. Staff were great. Although it's true what people say about the bathrooms and the rooms could probably do with an update.. The issue I had was noise on the roof terrace from groups of drunk guests all day and all night.. I understand that people are on holiday but trying to sleep underneath it at 5am was unbearable. Was so loud with bangs, crashes and screaming above my head I thought the ceiling was going to cave in.. Attempted to locate a staff member at 6am but nowhere to be seen. I ended up just staying awake and fighting sleep the next day.
Stayed 4 nights in Jul 2017

4/10 Poor

gjw, TN

Disliked: Property conditions & facilities, room comfort
Convenient location to touristic areas
Location is very convenient, but the room is rather small, especially the bathroom (and shower specifically). To reach the hotel you need to climb a side street of steep stairs. Not sure if this is an unsafe area, but my mother was assaulted at night just a few doors away from the hotel by 2 young men who (unsuccessfully) tried to steal her necklace.
Stayed 2 nights in Jun 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Santa Caterina, Lisbon
Excellent value for money budget hotel in an excellent location in Lisbon

8/10 Good

Siu Kai

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and affordable
It was a surprise the hostel staff are nice the roons are clean and the price really good.

10/10 Excellent

Andy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
This is a great little hotel. Handy location (only a 5 min walk from the nearest Metro station) and with a wide variety of shops, cafes and bars very close by. I had a room on the 2nd floor - note the building has no lift. Glad I wasn't any higher up as a number of rooms are only accessible via a very narrow looking spiral staircase. I had a twin room, comfy beds, hanging rail with hangers. No tv or other facilities. Clean towels, shower/bathroom could have done with a lick of paint but for the price I can't complain. Breakfast was a bit sparse - cornflakes, bread rolls and some sliced meat/cheese - again, for the price, all ok. Perfect place for the cost conscious traveller. Would I stay here again? Absolutely.

6/10 Okay

Andrew, Toronto

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location, very basic rooms
We just needed a place for one night before our flight, and booked it based on price and location. It served its purpose but I would not like to stay longer than one night. Rooms did not have a chair, showers were just a curtain, no A/C which made it pretty hot in the afternoon/evening. The staff were very helpful in finding us restaurants and places to see.