4/10 Poor
Lesley H.
6 Jun 2023
Disliked: Cleanliness
Both Bathrooms Leaking Brown Fluid From Ceiling
I had read a former guest had issues with leaks and mold and was told this had been taken care of. When we arrived the master bathroom floor had a large puddle of some sort of fluid from the unit above. I reported it but nothing was done and we could not use this bathroom during our stay. In the second bathroom there was brown fluid running down the walls in several places and the ceiling had definite water damage. I called the Feels Like Home management several times to express my disgust and they said they would look into it. We heard nothing from them and were glad to finally check out after a day and a half. I have now asked for compensation for our inconvenience and am waiting to hear back from them. Based on this experience we will never stay in another Feels like Home property again. We stayed in seven different properties in a three week period and this was the only one we had an issue with.
Lesley H.
Stayed 2 nights in Jun 2023