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Hotel Santa Cruz

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Cruz

Terrace/patio
Front of property – evening/night
Breakfast, lunch, dinner served; international cuisine
Terrace/patio
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
Av santa Cruz 1347, miraflores, Lima, Lima, 15074
  • Malecón de Miraflores
    5 min walk
  • Costa Verde
    8 min walk
  • Calle José Gálvez
    8 min walk
  • Lima (LIM-Jorge Chavez Intl.)
    31 min drive

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 17.0 sq m
  • Sleeps 2
  • 2 Twin Beds

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Lobby sitting area

Padama Hotel

Free WiFi
Air conditioning
Laundry
Room service
3.6 out of 5, Good, (915)
The price is €22
for 1 night
6 Dec - 7 Dec
Padama Hotel

About this property

Hotel Santa Cruz

Hotel with free breakfast, a quick walk to Costa Verde
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Hotel Santa Cruz offers 90 air-conditioned accommodations with safes and hair dryers. Memory foam beds feature down comforters. 32-inch LED televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Santa Cruz, you're just a quick walk from Malecón de Miraflores. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at La Plazoleta
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 8 minutes by foot from Costa Verde and a 2-minute drive from Huaca Pucllana Ruins
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, a meeting room, and limo/town car service. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Santa Cruz. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Lima hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
La Plazoleta - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • La Plazoleta

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Memory-foam mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Satellite channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Cruz

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PEN 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 180 per room (roundtrip)
  • Rollaway bed fee: PEN 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Hotel Santa Cruz offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Property Registration Number 20507715479

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Cruz Lima
Santa Cruz Lima
Hotel Santa Cruz Lima
Hotel Santa Cruz Hotel
Hotel Santa Cruz Hotel Lima

Hotel Santa Cruz Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 130 out of 469 reviews" "
Rating 8 - Good. 153 out of 469 reviews" "
Rating 6 - Okay. 101 out of 469 reviews" "
Rating 4 - Poor. 41 out of 469 reviews" "
Rating 2 - Terrible. 44 out of 469 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware if you plan to book this hotel
We took a taxi from airport to the hotel. Hotel reception told us the hotel had cancelled our reservation. I contact Hotel.com customer service, and they said they will follow up with the hotel for refund. The following is Hotel.com respond : Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to get your refund. This means the current rules and restrictions for your booking apply and a refund can't be granted.
Stayed 1 night in Nov 2023

2/10 Terrible

Sergio Gerardo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible En todo aspecto.
Hotel muy viejo! descuidado ,feo ,sucio ,todos los ambientes y habitación con un extraño e insoportable olor a humedad , metal y pesticida, en lavamanos también olor a podrido , colchon, sábanas ,toallas , almohadas de lo peor , desayuno no lo pude tomar porque alegan que no estaba incluido en lreserva a pesar que "sí" estaba incluido. En conclusión de la A a la Z toda calificación es de cero para este hotel.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jaime, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vert good service
Stayed 2 nights in Jul 2023

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities
My front desk lady, Ornella, was awesome! She’s so cheerful and extremely helpful!
Stayed 5 nights in May 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood is great
Stayed 3 nights in Mar 2023

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to another hotel, do not waste your money
Noisy hotel. Rooms are painted in depressing dark colors. Inner rooms are boxes, no windows. 5 minutes to get hot water in the shower. Shower drainage is a size of a coin, takes forever to drain. Bed was terrible, pillows were razor thin. Breakfast is almost finished a 9:15 am, although it should be till 10:00 am. Broken curtain, light all day and night. Rusty fridge. Have to get tv, air condition control from reception. Had to switch room 2 times at check in. Will never stay at the hotel again. Paid same price for much better hotel in Miraflores. Exceptional, good and very good reviews: really? for this hotel. Misleading reviews, and photos in the hotel description. No in room safe, misleading and wrong. Safe is at reception.
rusty fridge
Broken curtain
Stayed 7 nights in Nov 2022

8/10 Good

doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Oct 2022

10/10 Excellent

Marisa

Stayed 1 night in Aug 2022

4/10 Poor

Madelyn

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The property is in a great location and the staff is very friendly. While the size of room/bed was as to be expected (nothing extravagant), multiple amenities were not included. Some of these include an ac unit, in room mini fridge, safe, and mattress topper. After spending a week here, the missing items were noticeable. I reached out to multiple people and was not able to resolve the issue before the end of my stay.
Stayed 6 nights in Jun 2022

4/10 Poor

Marie

Liked: Cleanliness
Disliked: Property conditions & facilities
Cheap hotel in a good location
This hotel is quite basic. The breakfast is okay with flavorless coffee. The rooms are a good size with worn bedding and a soft mattress. The hotel towels are the most gray-ish and thin towels I've experienced in a while. The front desk staff do not all speak English. But the hotel is inexpensive and in a good location.
Stayed 1 night in May 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are outstanding - always there to help! A five star staff!
Stayed 2 nights in Apr 2022

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome!
Stayed 1 night in Apr 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent! Very helpful and friendly.
Stayed 2 nights in Apr 2022

10/10 Excellent

Dino, Brighton

Liked: Amenities, property conditions & facilities
Location, and personnel very friendly.
Stayed 11 nights in Mar 2022

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Lima
Two days in Lima in a safer friendly district of Mira Flores . Staff were friendly & helpful. I’d recommend this hotel. Breakfast was ok , walking distance to good restaurants , movies & the beach . Between 3-4 stars.
Stayed 1 night in Mar 2022

2/10 Terrible

Hector H.

Travelled with partner
Disliked: Staff & service
.
Stayed 1 night in Nov 2021

8/10 Good

Orlando

Liked: Amenities, property conditions & facilities
Good
Stayed 5 nights in Sep 2021

2/10 Terrible

Goicochea Julio, north las vegas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel, the tv was not working, the blow-dry would turn on by it self, there was no hot water, no buffet they gave you breakfast on a bag. I only stayed for one night. I would like to get my refund. Please
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay friendly staff
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Margarita

Liked: Property conditions & facilities, room comfort
Buen hotel
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente y céntrico
Stayed 4 nights in Jul 2021

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your service
Stayed 3 nights in Jul 2021