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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Santa Cruz, you're just a quick walk from Costa Verde. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at La Plazoleta
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 8 minutes by foot from Costa Verde and a 2-minute drive from Huaca Pucllana Ruins
  • Airport shuttle service available for a fee

Hotel Santa Cruz ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Hotel Santa Cruz

Everyone (1)
1 out of 5

Enttäuscht

Obwohl wir 5 Tage im voraus das Zimmer gebucht hatten, konnte das Hotelpersonal unsere Reservierung nicht ausfindig machen. Uns wurde dann ein Zimmer zur Verfügung gestellt, welches nicht sauber und über eine defekte Klimaanlage verfügte. Das sehr unfreundliches Personal wollte uns zuerst kein anderes Zimmer geben. Als wir aber das Hotel wechseln wollten, war doch noch ein Zimmer frei. Zum Zustand vom Hotel ist noch zu erwähnen, dass Renovationsarbeiten nur für die Fassaden laufen, obwohl die Inneneinrichtungen bedürftiger für eine Renovation sind. Insgesamt sind wir sehr enttäuscht vom Hotel Santa Cruz.

Posted by , from Zürich, Schweiz on 3 Apr 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Business amenities include a business centre, a meeting room, and limo/town car service. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Santa Cruz. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 3-star Lima hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 8 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Santa Cruz offers 90 air-conditioned accommodations with a safe and a hairdryer. Memory foam beds feature down duvets. 32-inch LED televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • Memory foam beds
  • In-room dining
  • LED television
  • Satellite channels
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

La Plazoleta – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Santa Cruz offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PEN 30.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hotel Santa Cruz

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 180 per room (return)
  • Rollaway bed fee: PEN 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Santa Cruz Lima
  • Santa Cruz Lima
  • Hotel Santa Cruz Lima
  • Hotel Santa Cruz Hotel
  • Hotel Santa Cruz Hotel Lima

You should know

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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