Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden

Superior Room, 1 King Bed, Non Smoking, Garden View
Lobby
Exterior
Bar (on property)
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

Map
avenue Henri Becquerel, 3, Bondues, Hauts-de-France, 59910
  • Promenade de Flandre
    3 min drive
  • Comfort Hôtel Garden Lille Tourcoing
    1 min walk
  • Colbert Station
    4 min drive
  • Lille (LIL-Lesquin)
    22 min drive

Room options

Superior Room, 1 King Bed, Non Smoking, Garden View

  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Room, 1 Queen Bed, Non Smoking, Garden View

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden

Hotel with free parking, near Promenade de Flandre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden offers 52 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Bondues hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the overall property condition at Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden. During your stay, you'll be close to Promenade de Flandre. Features include free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Just a 3-minute drive from Promenade de Flandre and 8 minutes from André Diligent Museum of Art and Industry
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden. Self parking is free.

This 3-star Bondues hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Le Garden - This restaurant serves breakfast and dinner.
Late night fare is available from room service (during limited hours).

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 13.35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Le Garden

Things to do

  • Billiards/pool table

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference space (538 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic water bottles
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (6:30 AM - 9:30 PM) and Friday - Sunday (7:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 10.00 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.35 per person
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Thursday: 6:30 AM - 9:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Comfort Garden Lille Tourcoing
Comfort Garden Lille Tourcoing Bondues
Comfort Hotel Garden Lille
Comfort Hotel Garden Lille Tourcoing
Comfort Hotel Garden Lille Tourcoing Bondues
Comfort Hotel Lille
Comfort Hotel Tourcoing
Hotel Comfort Tourcoing
Hotel Garden Lille
Hotel Lille Tourcoing
Sure By Lille Tourcoing Ex
Comfort Hotel Garden Lille Tourcoing
Sure Hotel by Best Western Lille Tourcoing
Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden Hotel

Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 402 reviews" "
Rating 8 - Good. 158 out of 402 reviews" "
Rating 6 - Okay. 40 out of 402 reviews" "
Rating 4 - Poor. 11 out of 402 reviews" "
Rating 2 - Terrible. 4 out of 402 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location from the main roads. Secure parking on site. Great value.
Stayed 2 nights in Jul 2024

4/10 Poor

Lisa

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived very late and the lady on the desk was amazing. The gates were locked when we arrived and she came out to help us. We hadn’t booked breakfast but she invited us to go in and have a coffee and croissant. Very impressed.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

George

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs - don’t stay here
Hotel was ok but it had bed bugs and we all got bitten
Stayed 2 nights in Aug 2024

10/10 Excellent

Pascal

Stayed 1 night in May 2024

6/10 Okay

Frédéric

Travelled with family
Liked: Cleanliness, staff & service
1
Franchement un super hotel, juste une isolation phonique entre les chambres presque inexistante. C'est le seul point sinon les prestations sont bien Un petit parc agréable appartenant à l'hotel
Stayed 1 night in May 2024

10/10 Excellent

Olivier

Stayed 1 night in Apr 2024

10/10 Excellent

Gaetane

Stayed 1 night in Apr 2024

10/10 Excellent

sandrine

Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Olivia

Stayed 1 night in Dec 2023

10/10 Excellent

Antoine

Stayed 1 night in Nov 2023

10/10 Excellent

Julien

Stayed 1 night in Nov 2023

8/10 Good

Leonard

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Clean & OK
Clean hotel, friendly service, surprised at the opening hours of the bar that closed much to early.
Stayed 2 nights in Nov 2023

8/10 Good

Leonard

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good, comfortable and clean, but bar service closing at 21:30 was a shock
Stayed 2 nights in Nov 2023

4/10 Poor

Olivier

Stayed 1 night in Oct 2023

10/10 Excellent

Mr A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family nearby. Very friendly hotel staff. Ideal for my purposes.
Stayed 2 nights in Sep 2023

2/10 Terrible

JEAN-NOEL

Stayed 1 night in Sep 2023

2/10 Terrible

Daniele

Stayed 2 nights in Sep 2023

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ISABELLE

Stayed 1 night in Sep 2023

6/10 Okay

Thomas

Stayed 1 night in Sep 2023

6/10 Okay

Isabelle

Stayed 3 nights in Sep 2023

8/10 Good

Alexis

Stayed 2 nights in Sep 2023