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4.3 out of 5

"Good central location, near all the shops and cafes " More

By a verified traveller on Sun 18 Aug 2019

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Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Lille Centre Grand Place. During your stay, you're just a quick walk from Chambre de Commerce. Free WiFi in public areas, a bar and breakfast (surcharge) are available.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Just a 3-minute drive from Zenith Arena Concert Hall and 9 minutes from Pierre Mauroy Stadium
  • Pets welcome for a fee

Mercure Lille Centre Grand Place ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Lille Centre Grand Place

Everyone (3) Couples (5) Family (1) Friends (1) Other (1)
4 out of 5
Good central location, near all the shops and cafes

Posted by on 18 Aug 2019

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5 out of 5

Thoroughly enjoyable stay

Very comfortable hotel in an excellent location close to the Grande Place. Convenient parking at a reasonable price, though finding somewhere to park while unloading bags can be a problem. Attentive and helpful staff. A pity china cups and proper glasses aren't provided in the rooms.

Posted by on 21 Mar 2015

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5 out of 5

Posted by on 20 Mar 2019

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5 out of 5

Posted by on 20 Mar 2019

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2 out of 5
Chambre minuscule, pas de rangement pour les affaires, douche qui laisse passer l’eau dans la salle de bains. Chambre qui nécessiterait une sérieuse renovation!!!

Posted by on 31 Jan 2019

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4 out of 5

hotel bien situé et agréable

pour un voyage d'affaire, hotel bien situé , agréable personnel attentif et réactif avec beaucoup de courtoisie

Posted by on 25 Jan 2018

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4 out of 5

Hotel convenable

Pros: Emplacement Petit déjeuner
Cons: Insonorisation
Bien situé, cet hôtel est acccueillant, son personnel vraiment agréable. La chambre est agréablement décorée, et la peinture vieillissante pourrait se faire oublier. Si ce n’est le passage incessant dans le couloir avec la désagréable impression que la porte est restée ouverte tellement l’insonorisation est mise à mal. La chambre était impeccable et prête avant l’heur prévue la salle de bain aussi. Je suis malgré tout saitisfait malgré le prix élevé par rapport au type de chambre (assez petite quand même) Petit dej parfait, dont le prix peut être discuté si,l’on veut tatillonner.

Posted by on 13 Jan 2018

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4 out of 5

ideaal voor een citytrip

Locatie is super alleen het matras van het bed is niet erg comfortabel

Posted by on 3 Nov 2015

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5 out of 5

Très beau séjour avec amies

Nous avons eu énormément de plaisir à visiter cette belle ville. Les chtis sont très agréables! L'hotel extrèmement bien situé. Le personnel serviable et très gentils. La seule chose qui serait à améliorer ce serait les rangements pour les chambres: pas une chaise pour poser les habits ni un rayon pour le linge. Seulement une penderie.

Posted by on 9 Jun 2015

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4 out of 5

bien situé, agréable

chambre standard, c'est à dire pas très grande, mais jolie et très bon état de la literie, salle de bain et déco.j'avais demandé une chambre calme, et sa situation donnant sur cour intérieure répondait tout à fait à la demande. LA situation est très pratique, et facilement repérable quand on ne connaît pas la ville.centré , pas loin de la gare. personnel accueillant et serviable. à recommander.

Posted by on 19 Dec 2013

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About the Mercure Lille Centre Grand Place

Location 2 Boulevard Carnot, Lille, Nord 59000

Property Features

As a guest of Mercure Lille Centre Grand Place, you'll find multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Mercure Lille Centre Grand Place also features room service (during limited hours), a front desk safe, and a television in common area. This 4-star Lille hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Lille (XFA-Lille Flandres Train Station) (0.4 km / 0.3 mi)
  • Metro station: Rihour Station (0.4 km / 0.2 mi)

Room Amenities

Mercure Lille Centre Grand Place offers 101 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Down blanket
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time ends at 6:00 AM
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 10 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, ANCV Cheques-vacances and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • ANCV Chèques-Vacances
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lille Centre Grand Place
  • Mercure Lille Centre Grand Place
  • Mercure Place Hotel Lille Centre Grand
  • Accor Lille Centre Opera
  • Mercure Lille Centre Opera Hotel Lille
  • Mercure Lille Centre Grand Place Hotel
  • Mercure Grand Place Hotel
  • Mercure Grand Place
  • Mercure Lille Centre Lille
  • Mercure Lille Centre Grand Place Hotel
  • Mercure Lille Centre Grand Place Lille
  • Mercure Lille Centre Grand Place Hotel Lille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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