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3.5 out of 5

"Great position for Lille and staff really informative and helpful. Room fine but basic and odd disinfectant smell. Aircon ineffective and street noisy ... " More

By a verified traveller on Mon 27 Jun 2022

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Comfort Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub (Prestige)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (Separate Living Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking (Larger Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel l'Arbre Voyageur, BW Premier Collection. During your stay, you're just a quick walk from Henri Matisse Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include newspapers, a front desk safe and a business centre
  • Just a 3-minute drive from Zenith Arena Concert Hall and 9 minutes from Pierre Mauroy Stadium
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel l'Arbre Voyageur, BW Premier Collection ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel l'Arbre Voyageur, BW Premier Collection

Everyone (1) Couples (1)
4 out of 5
Great position for Lille and staff really informative and helpful. Room fine but basic and odd disinfectant smell. Aircon ineffective and street noisy. Enjoyed stay.

Posted by on 27 Jun 2022

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3 out of 5
Accueil très professionnel, établissement de standing, sentiment de bien être et bien situé

Posted by on 19 Aug 2019

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About the Hotel l'Arbre Voyageur, BW Premier Collection

Location 45 Boulevard Carnot, Lille, FR 59800

Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hotel l'Arbre Voyageur, BW Premier Collection. This 4-star Lille hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 2017
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Offsite parking discounted rates available

Transport

  • Train station: Lille (XFA-Lille Flandres Train Station) (0.7 km / 0.4 mi)
  • Metro station: Lille Flandres Metro Station (0.4 km / 0.2 mi)

Room Amenities

Hotel l'Arbre Voyageur, BW Premier Collection offers 48 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. This Lille hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Stocked minibar (free)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Jane – On-site restaurant. Guests can enjoy drinks at the bar.

Ma Reine – On-site restaurant. Guests can enjoy drinks at the bar.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9 for children
  • Nearby parking fee: EUR 19 per day(328 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel l'Arbre Voyageur BW Premier Collection Lille
  • Hotel l'Arbre Voyageur BW Premier Collection
  • l'Arbre Voyageur BW Premier Collection Lille
  • Hotel l'Arbre Voyageur BW Premier Collection Lille
  • Hotel l'Arbre Voyageur BW Premier Collection
  • l'Arbre Voyageur BW Premier Collection Lille
  • l'Arbre Voyageur BW Premier Collection
  • Hotel Hotel l'Arbre Voyageur, BW Premier Collection Lille
  • Lille Hotel l'Arbre Voyageur, BW Premier Collection Hotel
  • Hotel Hotel l'Arbre Voyageur, BW Premier Collection
  • Hotel l'Arbre Voyageur, BW Premier Collection Lille
  • Hotel l'Arbre Voyageur, BW Premier Collection Hotel
  • Hotel l'Arbre Voyageur, BW Premier Collection Lille
  • Hotel l'Arbre Voyageur, BW Premier Collection Hotel Lille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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