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Hotel l'Arbre Voyageur, BW Premier Collection

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel l'Arbre Voyageur, BW Premier Collection

Front of property
Lobby sitting area
Exclusive Room, 1 King Bed, Non Smoking (with Sofabed)
Bar (on property)
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
45 Boulevard Carnot, Lille, FR, 59800
  • Opera House
    ‪4 min walk‬
  • Old Stock Exchange
    ‪5 min walk‬
  • Lille Grand Square
    ‪6 min walk‬
  • Lille (LIL-Lesquin)
    ‪16 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking (Larger Room)

Executive Room, 1 King Bed, Non Smoking (Larger Room)

Executive Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Accessible, Non Smoking

Comfort Room, 1 Queen Bed, Accessible, Non Smoking

Comfort Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Prestige)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Prestige)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Prestige)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking (Separate Living Room)

Suite, 1 King Bed, Non Smoking (Separate Living Room)

Suite, 1 King Bed, Non Smoking (Separate Living Room)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room, 1 King Bed, Non Smoking (with Sofabed)

Exclusive Room, 1 King Bed, Non Smoking (with Sofabed)

Exclusive Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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Exterior

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The price is €226
for 1 room
includes taxes & fees
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About this property

Hotel l'Arbre Voyageur, BW Premier Collection

Eco-certified Lille hotel in Lille Centre Ville with 2 restaurants
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
Hotel l'Arbre Voyageur, BW Premier Collection offers 48 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Lille hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel l'Arbre Voyageur, BW Premier Collection. During your stay, you're just a quick walk from Henri Matisse Park. You'll find features like free WiFi in public areas, plus 2 restaurants and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include newspapers, a front-desk safe, and a business center
  • Just a 3-minute walk from Henri Matisse Park and 4 minutes by foot from Chambre de Commerce
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hotel l'Arbre Voyageur, BW Premier Collection.

This 4-star Lille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.
Jane - Onsite restaurant. Guests can enjoy drinks at the bar.
Ma Reine - Onsite restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 328 ft (EUR 19 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 19 for adults and EUR 9 for children
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Jane
  • Ma Reine

Things to do

  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (431 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9 for children
  • Nearby parking fee: EUR 19 per day(328 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel l'Arbre Voyageur BW Premier Collection Lille
Hotel l'Arbre Voyageur BW Premier Collection
l'Arbre Voyageur BW Premier Collection Lille
Hotel l'Arbre Voyageur BW Premier Collection Lille
Hotel l'Arbre Voyageur BW Premier Collection
l'Arbre Voyageur BW Premier Collection Lille
l'Arbre Voyageur BW Premier Collection
Hotel Hotel l'Arbre Voyageur, BW Premier Collection Lille
Lille Hotel l'Arbre Voyageur, BW Premier Collection Hotel
Hotel Hotel l'Arbre Voyageur, BW Premier Collection
Hotel l'Arbre Voyageur, BW Premier Collection Lille
Hotel l'Arbre Voyageur, BW Premier Collection Hotel
Hotel l'Arbre Voyageur, BW Premier Collection Lille
Hotel l'Arbre Voyageur, BW Premier Collection Hotel Lille

Hotel l'Arbre Voyageur, BW Premier Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 507 out of 646 reviews" "
Rating 8 - Good. 119 out of 646 reviews" "
Rating 6 - Okay. 13 out of 646 reviews" "
Rating 4 - Poor. 6 out of 646 reviews" "
Rating 2 - Terrible. 1 out of 646 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

shirin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
We were disappointed with our stay overall and didn't feel this was a four-star hotel. We received emails in advance welcoming us and we completed the necessary information ahead of arrival and check-in. We also received an email inviting us to book their restaurant for dinner, which we did and were really looking forward to it. On arrival we were informed that the restaurant would be closed all weekend, even though we received an email from the hotel and booked a table through their link. The room was spacious and the bed was comfortable but there were no slippers and it wasn't very soundproof, so we could hear the street noise. The breakfast on our first morning was very good with a lot of choice but they ran out of a few food choices on our second morning, even yoghurt, which was surprising and again disappointing. Most the staff members were friendly and helpful and were doing their best during difficult moments like the food running out, but some didn't seem very well trained or knowledgeable. The lobby, bar and outdoor courtyard were comfortable areas to relax. The hotel's location was a conveniently short walk to/from the Eurostar station. Despite a few positives we probably wouldn't stay here again and we wouldn't recommend this hotel to our friends.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend. Nice rooms, great staff, good location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property. One of the best hotels I have ever stayed in.
Stayed 1 night in Aug 2024

8/10 Good

Jeff

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, right in the centre of the city. The rooms seemed a little small, but for the price, more than fair. The staff are really fantastic and the bar and restaurant were great too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location, super friendly and helpful staff. Very comfortable beds and delicious breakfast. Location perfect for walking around Lille. Overall a great experience
Stayed 2 nights in Aug 2024

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks.
Stayed 3 nights in Aug 2024

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff, very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Abigail

Stayed 2 nights in Aug 2024

4/10 Poor

James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good hotel but poor room
Nice hotel and good location - very poor room - apparently 2 comfort rooms are designed for reduced mobility guests - located on ground floor next to internal courtyard- no view, small space, bathroom / wet room had poor drainage - not good
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely pleasant and accommodating, even helped me with translating. An unbelievable stay while I cheered on the USA men's basketball team!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Chiara at Reception was just wonderful and gave a full overview of the must see places with the map. She really made our stay. The barmen were great too. Everything was wonderful in the hotel. Rooms were super comfortable and spotless. Will stay again.
Stayed 1 night in Jul 2024

6/10 Okay

Janet, Bainbridge Island

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Ck in was awful 2 men just did not care. Later 2 women were very nice .had to wait over 2 hours for room.
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas, Des Moines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and property. Well located.
Stayed 2 nights in Jun 2024

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - wonderful staff - walkable to surrounding attraction
Stayed 3 nights in Jun 2024

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Nicole, Bellevue

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute you enter the Lobby it smells like room freshener/perfume on steroids. It is a sweet sickening smell. I am not sure how anyone could eat in their restaurant with that smell or what it is masking. No one at check in knew when breakfast was. Very disorganized. Room was small and predominately brown. Everything was brown even the towels. Horrible. The shower when turned on would flood floor. Do not recommend.
Stayed 4 nights in May 2024

10/10 Excellent

John, Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and facility. Easy walking to Gare Lille Flanders and to touristy areas. Great food.
Stayed 2 nights in May 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near train station.
We had a great stay at this property in Lille. Very close to the historic center and a short walk to the train station. The staff was most friendly, helpful, and professional. Our room was very clean and comfortable.
Stayed 2 nights in May 2024

10/10 Excellent

Georgia

Liked: Property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Timothy, Etobicoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Close walk to the 2 main train stations. Nice spot, great breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024