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Hotel Carlton

4.0 star property
VIP Access

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Photo gallery for Hotel Carlton

View from property
chambre Suite Coupole | Bathroom
View from property
Lobby
Reception hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
3 rue Pierre Mauroy, Lille, Nord, 59026
  • Lille (LIL-Lesquin)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for chambre Suite Coupole

chambre Suite Coupole

chambre Suite Coupole

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 16.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Double Room

Privilege Double Room

Privilege Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Carlton

Hotel with bars, steps from Lille Grand Square
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Hotel Carlton offers 59 accommodations with espresso makers and safes. Each accommodation is individually decorated. Beds feature premium bedding. 38-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Carlton. During your stay, you're just a quick walk from Opera House. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Lille Grand Square and La Grande Braderie de Lille
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Hotel Carlton offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 8396 square feet (780 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Carlton. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 4-star Lille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
THE VIEW - Onsite cocktail bar.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • THE VIEW

Things to do

  • 24-hour gym
  • Piano
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (8,396 square foot of space)

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip)
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lille
Hotel Carlton Lille
Hotel Carlton Hotel
Hotel Carlton Lille
Hotel Carlton Hotel Lille
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Hotel Carlton

Hotel Carlton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 382 out of 885 reviews
Rating 8 - Good. 328 out of 885 reviews
Rating 6 - Okay. 118 out of 885 reviews
Rating 4 - Poor. 47 out of 885 reviews
Rating 2 - Terrible. 10 out of 885 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Réveillon de Noël
Bon séjour
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and lovely room. Great staff. The hotel is right in the center of town so access is easy to everywhere, but I recommend walking because traffic is a little crazy. The room itself was very clean and well decorated, but in the toilet room (which was separate from the sink/shower room) there is a slight sewer odor. However, I stayed in other places in Lille, and I have found the same thing to be true in those places as well. So I think it is a common problem for the city of Lille, and not necessarily something that the hotel has control of. With the door to the toilet room closed, there was no smell in the rest of the room.
Stayed 2 nights in Nov 2024

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Great location in the centre of Lille. Rooms were lovely. Breakfast was expensive so we ate out - there are many lovely cafes nearby. Parking was a problem. We didn’t realise until we arrived that the hotel has a car park which, as it turned out, was fully booked. We were directed to the car park on the Grand Place. We managed to get a space there on Thursday when we arrived but on Saturday we discovered the whole area was pedestrianised, possibly due to the Christmas market. We spent 3 hours in traffic (not an exaggeration) looking for a car park within walking distance of the hotel with an available space. I feel the hotel staff should have made us aware that streets would be closed off.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mario

Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Travelled with family, Travelled with group
Lovely stay indeed
It was very good stay . location is amazing all walking distance in a heart of Lille ( city centre ) breakfast wasn’t too bad !!! nice indeed !! Room clean and spacious but shower not that great !!! at arrival wasn’t any offer of drink or even a glass of water so welcoming was ok ca va !!! at the reception they were all very good & helpful especially Miss DUNIA she was so nice helpful and amazing what i didn’t like that they charged my card €200 extra deposit on the top of my room rate ) and it was no bar in my room i believe it was too much !!!! And I didn’t like Over all was a nice and pleasant stay i will stay again in hotel Carlton if am in Lille
Stayed 1 night in Dec 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. We had a junior suite, it was comfortable. There wasn’t a shower though just a tub and a hand held wand.
Stayed 1 night in Dec 2024

8/10 Good

Aline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, classic hotel in ideal location. Great bar/restaurant overlooking central area of city. Would definitely return here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Henny, Port Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay, convenient to all attractions and lots of lovely shopping and eating options:
Stayed 2 nights in Dec 2024

6/10 Okay

Jatin

Stayed 1 night in Dec 2024

8/10 Good

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good. Worth a stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hicham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci pour le service et votre accompagnement via téléphone
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Stayed 2 nights in Nov 2024

6/10 Okay

Aniela

Stayed 1 night in Oct 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service
Nice and easy to get to by walking from Lille International Station. Situated in the old town, easy to get to most sights of interest. Room a little bit tired decor wise.
Stayed 3 nights in Nov 2024

6/10 Okay

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much more than we expected, a beautiful property, spotlessly clean, delicious breakfast, helpful and friendly staff, very highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location incredible, recommend
Stayed 4 nights in Oct 2024

4/10 Poor

David

Business traveller
Disliked: Cleanliness
Stayed 1 night in Oct 2024