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Best Western El Sitio Hotel & Casino

3.0 star property

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Photo gallery for Best Western El Sitio Hotel & Casino

Outdoor pool
Lobby
Exterior
Standard Room, 1 Queen Bed, Non Smoking
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Hot tub
  • Bar
  • Room service
  • Pool
  • Breakfast included

Explore the area

Map
175 Mts - West Of Main Entrance, Liberia, Guanacaste, 134-5000
  • Sabanero Statue
    ‪7 min walk‬
  • Liberia Parque Central
    ‪14 min walk‬
  • Museo de Guanacaste
    ‪15 min walk‬
  • Liberia (LIR-Daniel Oduber Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton By Hilton Guanacaste Airport

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (661)
The price is €183
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hampton By Hilton Guanacaste Airport

About this property

Best Western El Sitio Hotel & Casino

Hotel in Liberia with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and a hot tub are onsite.
Best Western El Sitio Hotel & Casino offers 52 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Liberia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western El Sitio Hotel & Casino's proximity to the airport gets high marks from our customers. During your stay, you're just a quick walk from Sabanero Statue. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy international cuisine and a poolside location while dining at El Rancho
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a playground
  • Guests have great things to say about the proximity to the airport and the clean accommodations
  • Within a 15-minute walk of Sabanero Statue and Liberia Parque Central
  • Airport shuttle service available for a fee
Best Western El Sitio Hotel & Casino offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1830 square feet (170 square meters) and includes conference space. A fitness center, a terrace, and a garden are also featured at the business-friendly Best Western El Sitio Hotel & Casino. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Liberia hotel is smoke free.

Guests are served free buffet breakfast daily.
El Rancho - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • El Rancho

Things to do

  • 2 outdoor tennis courts
  • Bike storage
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • A hot tub
  • Tennis
  • Volleyball

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (1830 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (5:00 AM - 11:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Bicycles are not permitted in guestrooms. Bicycle storage is available at the front desk only.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western El Sitio Hotel & Casino

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western El Sitio Hotel & Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Sunday: 5:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

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Best Western El Sitio Hotel & Casino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 340 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

RUSHIK

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had lot of moisture smell.
Stayed 1 night in Nov 2024

6/10 Okay

fabian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property lacks maintenance, no hot water for 3 days of my 2 night stay. Had to leave to another hotel, I couldn’t deal with cold showers. There is No casino. Breakfast was great and the pool was very clean.
Stayed 2 nights in Nov 2024

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real oasis in the bustle of downtown Liberia.
The staff here are lifesavers! Stuck in Liberia due to weather, they made our stay enjoyable and greatly reduced our stress. Kudos to Evelyn and everyone else at this great property.
Pea fowl by the pool.
Stayed 1 night in Nov 2024

6/10 Okay

J

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel buildings and Rooms feel and look old. Not enough personnel to go around. Not many amenities in the hotel rooms.
Stayed 7 nights in Oct 2024

6/10 Okay

Stephen

Liked: Cleanliness
Soap dispensers both empty in my room Area around hotel not great Said it had a casino but it does not
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

MARITZA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place.
Stayed 1 night in Sep 2024

8/10 Good

Olga Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Sitio confortable para descansar
Stayed 2 nights in Aug 2024

2/10 Terrible

john

Liked: Property conditions & facilities
Disliked: Staff & service
It is not a casino and never was. Their restaurant is very limited and runs out all the time. You must ask before you order to see if it is available.
Stayed 2 nights in Aug 2024

2/10 Terrible

Giovanni

Stayed 2 nights in Aug 2024

10/10 Excellent

Diego

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, right next to Liberia !
Stayed 1 night in Aug 2024

6/10 Okay

Amy

It’s a blah hotel. From the staff to the rooms, there is no personality at this hotel. Having stayed at properties across Costa Rica, this was one was dead flat and I don’t think it was worth the $180 we paid for it. Breakfast was in an outside venue with flies on everything. Pretty sure flies are gross in every country. Pool needed a major cleaning, a lot of stuff was floating in there so we didn’t use it. Anyway, not staying here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Maryann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here our first night in Costa Rica so it was nice to have someplace that felt sort of “familiar.” The AC works GREAT!!! Breakfast was delicious. And the pool is awesome!
Stayed 1 night in Jul 2024

6/10 Okay

Ronny

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Liked: Amenities
Great
Stayed 1 night in Jul 2024

6/10 Okay

Masoud

Travelled with family
Liked: Staff & service, amenities
The hotel grounds were nice with peacocks walking around the pool, staff was nice, hotel close to shopping center and downtown, however the room was in bad condition, AC leaking, water damage in the ceiling, floor coming off
Stayed 1 night in Jul 2024

10/10 Excellent

Marianela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico, seguro, restaurantes
Stayed 1 night in May 2024

8/10 Good

Raul, DORAL

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Hotel shows its age but still in general good shape. The staff is very friendly and strive to help and make I feel welcome
Stayed 2 nights in Jun 2024

10/10 Excellent

Shauntay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
My room was nice but lacked towels wash clothes soap and hand soap. I did request these things from the front desk. They said it will take a couple of minutes
Stayed 1 night in Jun 2024

2/10 Terrible

Yael

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t a fridge in our suite. I asked for one, they said no. I asked if there was ice, she said no. Then I passed an ice machine on the way…. She lied to me and there wasn’t a language barrier. I speak limited Spanish so she understood. The attitude I received from the front desk was rude
Stayed 1 night in Jun 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Good food , friendly people
Stayed 1 night in Jun 2024