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Tru by Hilton University Medical Center

2.5 star property

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Photo gallery for Tru by Hilton University Medical Center

Reception
Reception
Terrace/patio
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
535 Waller Avenue, Lexington, KY, 40504
  • CHI Saint Joseph Health - Saint Joseph Hospital
    ‪6 min walk‬
  • University of Kentucky Albert B. Chandler Hospital
    ‪2 min drive‬
  • The Red Mile Racetrack
    ‪2 min drive‬
  • Lexington, KY (LEX-Blue Grass)
    ‪12 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower)

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (3x3 Shower)

Room, 2 Queen Beds, Accessible (3x3 Shower)

Room, 2 Queen Beds, Accessible (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Candlewood Suites Lexington Medical District by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (530)
The price is €120
for 1 room
includes taxes & fees
14 Mar - 15 Mar
Candlewood Suites Lexington Medical District by IHG

About this property

Tru by Hilton University Medical Center

Hotel with free breakfast, steps from CHI Saint Joseph Health - Saint Joseph Hospital
Along with a fitness center, this smoke-free hotel has a microwave in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Tru by Hilton University Medical Center offers 97 accommodations with hair dryers and irons/ironing boards. 50-inch LED televisions come with premium satellite channels and Netflix.

Bathrooms include showers with hydromassage showerheads. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Tru by Hilton University Medical Center gets good marks from our customers. During your stay, you're just a quick walk from Continuing Care Hospital - CHI Saint Joseph Health. Free WiFi in public areas, free self parking, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Amenities include a front-desk safe, a business center, and a gift shop
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from CHI Saint Joseph Health - Saint Joseph Hospital and a 2-minute drive from University of Kentucky Albert B. Chandler Hospital
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Tru by Hilton University Medical Center. Self parking is free.

This Lexington hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Arcade/games room
  • Fitness centre

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV
  • Hulu
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tru by Hilton University Medical Center Hotel
Tru by Hilton University Medical Center Lexington
Tru by Hilton Lexington University Medical Center KY
Tru by Hilton University Medical Center Hotel Lexington

Tru by Hilton University Medical Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 222 out of 289 reviews
Rating 8 - Good. 43 out of 289 reviews
Rating 6 - Okay. 12 out of 289 reviews
Rating 4 - Poor. 7 out of 289 reviews
Rating 2 - Terrible. 5 out of 289 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Fariha, Bronx

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Stayed 1 night in Nov 2024

10/10 Excellent

linda

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. No complaints.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Everything u needed was easy to get. The staff very helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Trina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel
Stayed 1 night in Sep 2024

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean but you can everything all around you
The hotels staff and cleanliness were superb, however we did not get the best rest. We have never stayed in a hotel where we can hear someone else’s toilet flush, the sink drain and/or someone’s snoring or conversation (and they were not yelling). But, you can at this hotel. It’s unbelievable, so I am not sure about the structure and how thick the walls are but for us it was an unpleasant issue and they have to be super thin to constantly hear people let along plumbing!!
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lizabeth, Palmyra, MO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shelves & hooks in the room. Hate hotel rooms that no where to put your stuff. This room was great. Our group had 4 rooms and the lobby had great space for us to gather and visit.
Stayed 2 nights in Oct 2024

6/10 Okay

anna, Naperville

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No closets in room or water pressure in the shower. Room decor is very dated and rooms are small
Stayed 1 night in Sep 2024

10/10 Excellent

Aden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy but clean
It was fine. Nothing special. The room was clean and served it's purpose.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again.
Very clean. Very comfortable. Great breakfast.
Stayed 1 night in Jul 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sanjeev

Stayed 2 nights in Sep 2024

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dana, Arley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Sep 2024

8/10 Good

Rebecca, New Castle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel was super nice and had everything you would need. I enjoyed the breakfast options and games in the lobby. Checking in and out were a breeze. Only thing that was not great was the walls were super thin and you could here everything in the hallway, doors shutting, ice machine, and even people in the room above me walking around. I didn't sleep well at all and ended up waking earlier than I planned because of the noise. Next time I'll pack ear plugs.
Stayed 1 night in Sep 2024

10/10 Excellent

BRIAN, HARRISBURG

Stayed 2 nights in Aug 2024

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024