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SureStay Hotel by Best Western Lewiston

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Lewiston

Free daily continental breakfast
Property amenity
Exterior
Desk, laptop workspace, free WiFi, bed sheets
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
516 Pleasant St, Lewiston, ME, 04240
  • Atrium Art Gallery, University of Southern Maine
    10 min walk
  • Androscoggin River
    3 min drive
  • Androscoggin Bank Colisee
    4 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal)
    11 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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Exterior
Quality Inn & Suites
Breakfast included
Parking included
Free WiFi
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3.8 out of 5, Good, (458)
The price is €89
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

SureStay Hotel by Best Western Lewiston

Hotel in Lewiston with free breakfast and a 24-hour front desk
A snack bar/deli, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include ATM/banking services and a vending machine.
SureStay Hotel by Best Western Lewiston offers 62 accommodations with hair dryers. 43-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Lewiston. During your stay, you're just a quick walk from Atrium Art Gallery, University of Southern Maine. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an ATM, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from Atrium Art Gallery, University of Southern Maine and a 3-minute drive from The Public Theater
  • Dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. SureStay Hotel by Best Western Lewiston also features a vending machine, laundry facilities, and an ATM. Free self parking is available. A complete renovation of SureStay Hotel by Best Western Lewiston was completed in May 2022.

This Lewiston hotel is smoke free.

Guests are served free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • TV channels

Food and drink

  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

SureStay Hotel by Best Western Lewiston Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 125 out of 288 reviews" "
Rating 8 - Good. 85 out of 288 reviews" "
Rating 6 - Okay. 34 out of 288 reviews" "
Rating 4 - Poor. 29 out of 288 reviews" "
Rating 2 - Terrible. 15 out of 288 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mary-Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean. Nice floors no carpets. Breakfast was continental. It was fair.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Stayed 2 nights in Jul 2024

10/10 Excellent

Yuehui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Lisa, Sapulpa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price. Close to town. Friendly staff and overall good experience. Some noises from toilets and AC but nothing too bad.
Stayed 5 nights in Jul 2024

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

CATHLEEN, Vineyard Haven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and easy to find off the highway
Stayed 1 night in Aug 2024

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Aug 2024

6/10 Okay

Cyndi

Liked: Staff & service
The beds were comfortable and the room was clean, but it had an odd smell.
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Elise

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, hard working staff. Everything looked clean. They even cleaned the room and changed my towels every day. Not really anything bad to say, my stay was enjoyable.
Stayed 4 nights in Jul 2024

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sheryl

Travelled with family
Perfect place to stay. Convenient to where we had to be
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Hotel looked great, but I was treated extremely poorly by the staff. Ended up leaving and was refused a refund. Would not ever stay here again.
Stayed 2 nights in Jul 2024

8/10 Good

Rhonda and Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Renovations going on. Breakfast was typical continental. Bed comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Stayed 1 night in Jul 2024

10/10 Excellent

Mary

The toilet was clogged when we arrived however the staff quickly came up and fixed it. The grounds are filled with ciagarettebutts and dog excrement- maybe more disposal containers needed? Extremely nice person at check in.
Stayed 1 night in Jul 2024

6/10 Okay

Travis

Stayed 2 nights in Jul 2024

8/10 Good

Jin

Stayed 1 night in Jul 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, staff very friendly and helpful. We were on motorcycles, the staff allowed us to park the motorcycles together in a special area.
Stayed 1 night in Jul 2024

8/10 Good

Alicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024