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elaya hotel leipzig city center

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Superior Room
Exterior
Lobby
Bar (on property)
Superior Triple Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Air conditioning
  • Pet-friendly
  • Free WiFi
  • Business services

Explore the area

Map
Hainstraße 21, Leipzig, 04109
  • Leipzig Zoo
    ‪10 min walk‬
  • Gewandhaus
    ‪10 min walk‬
  • Red Bull Arena
    ‪5 min drive‬
  • Leipzig (LEJ-Leipzig - Halle)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

elaya hotel leipzig city center

Hotel in Leipzig, near Leipzig Zoo
This smoke-free hotel features a business center, a meeting room, and a front-desk safe. WiFi in public areas is free. Other amenities include a reception hall. Weekly housekeeping is available.
Elaya hotel leipzig city center offers 97 accommodations with safes and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Leipzig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at elaya hotel leipzig city center. During your stay, you're just a quick walk from Museum of Fine Arts. Enjoy features like free WiFi in public areas, plus a business center and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • 10 minutes by foot from Leipzig Zoo and a 5-minute drive from Red Bull Arena
  • Pets welcome for free (restrictions apply)
Public spaces have free WiFi. Business amenities include a business center and a meeting room. Elaya hotel leipzig city center also features a front-desk safe and an elevator.

This Leipzig hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16 per person

Things to do

  • Bicycle storage

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 6:30 AM - 10:30 PM.
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Arthotel ANA Symphonie Hotel Leipzig
Arthotel ANA Symphonie Leipzig

elaya hotel leipzig city center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 326 out of 556 reviews
Rating 8 - Good. 183 out of 556 reviews
Rating 6 - Okay. 39 out of 556 reviews
Rating 4 - Poor. 7 out of 556 reviews
Rating 2 - Terrible. 1 out of 556 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

thomas

Stayed 3 nights in Nov 2024

10/10 Excellent

Annegret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ethan, Wittlich

Stayed 1 night in Oct 2024

8/10 Good

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Barry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Helpful staff. Piano needs tuning :)
Stayed 4 nights in Oct 2024

10/10 Excellent

Rafael, Berlin

Stayed 1 night in Sep 2024

10/10 Excellent

Costas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay in the heart of Leipzig!!!!
Stayed 8 nights in Sep 2024

8/10 Good

Carol, LACEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well located. Staff are very helpful and knowledgeable.
Stayed 5 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Drunk man found in our room at 5am.
Although the hotel was very nice, had great staff and a decent breakfast, I cannot give it a good review. We stayed a few nights and on our first night, my pregnant wife woke to go to the bathroom in our room at 5am to discover that a drunk German man was inside. We have no idea how he got into the room as I had made sure to lock the door. He looked confused and he believed it was his room but we eventually got him to leave. He wandered the hall looking for his room for a while and then disappeared. Reception doesn't open until 6:30am and there is no info sheet in the room with emergency hotel numbers to call so I waited until then to inform staff. (We learned afterwards that the number to call is on a sign in the lobby, nowhere else. The receptionist was alarmed to hear this and assured us the manager would be informed and some sort of compensation given. We asked to move room as we felt unsafe but the available rooms had not yet been cleaned and we would have to wait until 10am. Then we were told it would be 1pm. We eventually got the replacement room which was on a lower floor and the exact same as the one we had originally. All of our dealings were with the receptionist and we never got to speak with a manager or anyone else. No compensation or anything else was offered/mentioned again. I left the hotel disappointed to be honest. It shouldn't be up to me to push for some sort of compensation. I don't think security were even informed as we weren't asked to describe him.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Niclas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Annette

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Per

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Stayed 2 nights in Jul 2024

10/10 Excellent

Maxime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Dusty R

Stayed 2 nights in Jul 2024

10/10 Excellent

Taras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super friendly staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo
It was great Thanks,
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic location, clean lodgings, would repeat
Delightful stay while we enjoyed Euro matches.
Stayed 2 nights in Jun 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great! Location was perfect for walking around city, shopping and restaurants!
Stayed 2 nights in Jun 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, exactly as advertised, friendly, helpful staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

CRISTINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto enorme, limpo, camas ótimas e banheiro também muito espaçoso.
Stayed 2 nights in Jun 2024

8/10 Good

Stefan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located centrally and in walking distance to groceries and small businesses.
Stayed 5 nights in Jun 2024

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024