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4.0 out of 5

"The room was beautiful. Some staff were great and really helpful whereas others were not. We were not told that the restaurant was closed and there wo ... " More

By a verified traveller on Sun 29 Sep 2019

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Double Room, Sea View (Rozoli)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Private Pool, Sea View (Elegant)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, Pool View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Double Room (Cozy)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Armonia Suite sea view.

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Penthouse, Sea View (Suite)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Crystal Waters. During your stay, you're just a quick walk from Ionian Sea. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, 2 poolside bars and 2 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, bicycles to rent and a playground
  • Steps from Ionian Sea and a 1-minute drive from Episkopos Beach
  • Airport shuttle service available for a fee

Crystal Waters ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crystal Waters

Everyone (2) Couples (2) Family (1)
4 out of 5
The room was beautiful. Some staff were great and really helpful whereas others were not. We were not told that the restaurant was closed and there would be a party on the Friday evening, which would have be useful. Hotel has lovely decor but I wouldn’t class the service at the hotel as 5* which impacted our stay.

Posted by on 29 Sep 2019

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4 out of 5

Posted by on 25 Sep 2019

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5 out of 5
.

Posted by on 14 Jul 2023

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Comment from Hotel Management

16 Jul 2023 by MARIA

Thank you so much for your great review!

3 out of 5
No question, the hotel itself is really nice, rooms are spacious and the pool areas are good. But the problem is: organisation is more than bad and staff is, except from 1-2 people unfriendly. Dealing with the Covid-19-situation is ridiculous, during breakfast tables are standing close together and people have to stand in long lines next to them to get some food.

Posted by , from Berlin on 29 Aug 2020

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Property Features

As a guest of Crystal Waters, you'll find 3 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Crystal Waters. An airport shuttle (available on request) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this Lefkada hotel.

  • 60 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Crystal Waters offers 60 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Smart televisions are featured in guestrooms. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.

Sapphire – On-site restaurant. Guests can enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals on site
  • Playground on site
  • Snorkelling nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Crystal Waters offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property registry number - 1041377
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 55 (one-way), (from 1 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Waters Hotel Lefkada
  • Crystal Waters Hotel
  • Crystal Waters Lefkada
  • Crystal Waters Hotel
  • Crystal Waters Lefkada
  • Crystal Waters Hotel Lefkada

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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