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The Black Swan Lee - Lenox, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Black Swan Lee - Lenox, Ascend Hotel Collection

Lobby
BBQ/picnic Area
Exterior
Miscellaneous
Non Lakeside Superior Room, 2 Queen beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Laundry
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
435 Laurel St, Lee, MA, 01238
  • Berkshire Mountain Country Store
    ‪2 min drive‬
  • Animagic Museum of Animation
    ‪2 min drive‬
  • Wyndhurst Golf & Club
    ‪4 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪15 min drive‬

Room options

View all photos for Lakeside Deluxe Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Deluxe Room, 1 King bed

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeside Deluxe Room, 2 Queen beds

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Deluxe Room, 2 Queen beds

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 52 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 52 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Superior Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Superior Room, 1 King bed

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Life House Berkshires

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (511)
The price is €92
for 1 cabin
includes taxes & fees
17 Mar - 18 Mar
Life House Berkshires

About this property

The Black Swan Lee - Lenox, Ascend Hotel Collection

Lakefront hotel with free breakfast and a 24-hour fitness center
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
The Black Swan Lee - Lenox, Ascend Hotel Collection offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Lee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Black Swan Lee - Lenox, Ascend Hotel Collection gets good marks from our customers. During your stay, you'll be within walking distance of Berkshire Mountain Country Store. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Indian cuisine while dining at Mint, Indian Lakeside Din
  • Amenities include a 24-hour business center, a meeting room, and a gift shop
  • Onsite recreation includes a 24-hour gym, motor boating, and kayaking
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 2-minute drive from Berkshire Mountain Country Store and a few minutes from Animagic Museum of Animation
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at The Black Swan Lee - Lenox, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Lee hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.
Mint, Indian Lakeside Din - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Mint, Indian Lakeside Din

Things to do

  • 24-hour fitness centre
  • Fishing
  • Kayaking
  • Motor-boating
  • Motorised watercraft

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in room
  • Braille signage
  • Handrails in stairwells
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Step-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas (fines apply)
  • Shared microwave
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - C0006791500
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

The Black Swan Lee - Lenox, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 303 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving Family Stay
My one-night holiday stay was comfortable and relaxing in the King Superior Room with the nice gas fireplace. This was indeed a great place to de-stress from the holiday mayhem. (smile). Having a winter lakeview while having breakfast is always a great treat!
Stayed 1 night in Nov 2024

10/10 Excellent

colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy feel to the hotel and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebeca

Travelled with family
Liked: Amenities
Beautiful
Stayed 3 nights in Sep 2024

10/10 Excellent

xiangzheng, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s pretty clean and well kept. The breakfast is included and starts at 6am— really a plus for early bird travelers!
Stayed 1 night in Nov 2024

10/10 Excellent

Sunita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was very easy - very polite person checked us in. We had an excellent meal in the Indian restaurant on the premises.
Stayed 1 night in Nov 2024

8/10 Good

Zachariah

Travelled with family and small children
Liked: Staff & service
Property itself was a bit outdated. Definitely in need of a renovation but the people were fantastic and the check in/out was seamless. Easy to overlook the bad when the service is good!
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty view of the Lake
Stayed 1 night in Nov 2024

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Amenities
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need some upgrades
Stayed 1 night in Nov 2024

10/10 Excellent

Ramona

Liked: Staff & service, property conditions & facilities
Good 👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul, Rochelle Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quite very reasonable prices
Stayed 1 night in Nov 2024

8/10 Good

Pamela C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, cozy, beautiful area
Stayed 2 nights in Nov 2024

10/10 Excellent

Dorelisse

Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Swan
We booked this place for a one-night stay to check out the Berkshires. This was pretty much centrally located from everything we wanted to visit. We chose this place for the country feel rather than the big city type hotels. The place was a little outdated but had the more of a home feel. There is some updating due there, but it wasn't a disappointment. We will book again when we visit the area to go hiking. Plus, the lake view was ok, and the water looked very clean. I will say this is an excellent spot if you're an outdoor person for fishing. Kayaking etc.
Stayed 1 night in Nov 2024

8/10 Good

Solomon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suggest, shiver should have flexible hose as bell.
Stayed 2 nights in Oct 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SOLID
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend with friends
The room and property was clean and the staff was accommodating and friendly. In the morning we had a very nice breakfast with a great view of the lake. There is a restaurant on the premises that served Indian cuisine. We did not have enough time to have dinner there but it did smell good.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia, Manchester N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful visit. Beautiful site. Very clean. Just for a FYI. The restaurant on property Only serves Indian food. It looked very nice but we didn’t care for the menu options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lenore D.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

janice

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice it had fire place and a balcony was very clean , The Indian restaurant on site had delicious food and you just had to walk down the stairs to get your food very convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Marcell

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant at hotel.
Stayed 2 nights in Oct 2024