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The Black Swan Lee - Lenox, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Black Swan Lee - Lenox, Ascend Hotel Collection

Lobby
BBQ/picnic Area
Non Lakeside Superior Room, 2 Queen beds
Miscellaneous
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
435 Laurel St, Lee, MA, 01238
  • The Mount
    ‪4 min drive‬
  • Lee Premium Outlets
    ‪6 min drive‬
  • Tanglewood Music Center
    ‪8 min drive‬
  • Hudson, NY (HCC-Columbia County)
    ‪48 min drive‬

Room options

View all photos for Lakeside Deluxe Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Deluxe Room, 1 King bed

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeside Deluxe Room, 2 Queen beds

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Deluxe Room, 2 Queen beds

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 52 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 52 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Superior Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Superior Room, 1 King bed

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Life House Berkshires

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (535)
The price is €88
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Life House Berkshires

About this property

The Black Swan Lee - Lenox, Ascend Hotel Collection

Lakefront hotel with free breakfast and a 24-hour fitness center
This hotel features a restaurant, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
The Black Swan Lee - Lenox, Ascend Hotel Collection offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Lee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Black Swan Lee - Lenox, Ascend Hotel Collection gets good marks from our customers. During your stay, you'll be within walking distance of Berkshire Mountain Country Store. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Indian cuisine while dining at Mint, Indian Lakeside Din
  • Amenities include a 24-hour business center, a meeting room, and a gift shop
  • Onsite recreation includes a 24-hour gym, motor boating, and kayaking
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 2-minute drive from Berkshire Mountain Country Store and a few minutes from Animagic Museum of Animation
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at The Black Swan Lee - Lenox, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Lee hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.
Mint, Indian Lakeside Din - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mint, Indian Lakeside Din

Things to do

  • 24-hour gym
  • Fishing
  • Kayaking
  • Motor boating
  • Personal motorised watercraft

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - C0006791500
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

The Black Swan Lee - Lenox, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1060 reviews
Rating 8 - Good. 321 out of 1060 reviews
Rating 6 - Okay. 80 out of 1060 reviews
Rating 4 - Poor. 26 out of 1060 reviews
Rating 2 - Terrible. 10 out of 1060 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarvani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good ,they had a regular breakfast .No vegan options .
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The views of the lake, easy access to the lake, the Mint Restaurant onsite, and a cozy room.
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season getaway
Our second stay here in the off season. Quiet, clean, and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge, New York

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly property, close to ski resort, restaurants, and wineries.
Stayed 2 nights in Dec 2024

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved that the staff upgraded us to a lake view…gorgeous in the snow! We had dinner at the premises and it was delicious as well as really convenient not having to go back out in the cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place delivers: location is excellent, spotless rooms, pleasant and polite staff, continental breakfast was perfect, restaurant performed as expected. If you've never experienced Indian food before try to do some homework on it to make your ordering time easier. They gave us help ordering and the food was delicious and a cultural experience. There was for a moment at night loud children in a room but management put a stop to it immediately. For the price of our stay we hit a home run coming here and will definitely be back. Mayur at the front desk and Pramode the restaurant manager could not do enough for us. Great trip
Stayed 2 nights in Dec 2024

10/10 Excellent

Katy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick stay but the young man behind the counter (long hair), was great. He let me know where to get something to eat, helped us with other questions, really a nice person. Beds were comfy and heating was good on a sub-freezing night. I especially liked the shower, low shower head, good pressure. I did not like the shampoo/conditioner pumps. It took me several dozen squeezes to get a little shampoo, the other two were not working. Honestly, it's a simple thing, how does a maker get it wrong? Everything else was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to the areas we wanted to visit. Excellent for the price
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room rather small
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Family Visit
King bed room with gas fireplace is always a very pleasant room to stay in. Location is convenient to Lee Outlet Shopping, supermarket shopping, restaurants, ski area, and town area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view of the lake while having breakfast!
Stayed 3 nights in Dec 2024

10/10 Excellent

Radu, Harwich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! The attached AMAZING Indian restaurant was an unexpected treat!
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable inn to experience the Berkshires!
Very positive experience and good value for money. Not a “high end” inn - linens and towels are lower quality, no fancy toiletries , but very clean friendly place. Rooms a bit older and worn (chips in wood and doors etc) Loved the free breakfast - not just breads but also hard boiled eggs yogurts , many whole fruits in a nice breakfast room. Pretty location on a body of water. Nice views from room. Very short drive to downtown Lee , 10 min to Stockbridge
Stayed 1 night in Dec 2024

10/10 Excellent

Cristian

Stayed 1 night in Dec 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

David

Good
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at the Black Swan Inn during our visit to the Berkshires. It's very convenient. We like the lake view. The reception staff is always friendly. I like that they start texting the morning of the stay and let us know when the room is ready. Both times the room was ready early for us. Indian restaurant is very good. We recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the area!
Our employees always stay at this hotel when we are working in the area, the manager is wonderful and the hotel is the best in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving Family Stay
My one-night holiday stay was comfortable and relaxing in the King Superior Room with the nice gas fireplace. This was indeed a great place to de-stress from the holiday mayhem. (smile). Having a winter lakeview while having breakfast is always a great treat!
Stayed 1 night in Nov 2024

10/10 Excellent

colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy feel to the hotel and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebeca

Travelled with family
Liked: Amenities
Beautiful
Stayed 3 nights in Sep 2024