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"Room was more or less clean, but furniture was old " More

By a verified traveller on Mon 02 Oct 2017

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Quadruple Room, Multiple Beds

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

With your stay at Hotel Crystal, you're connected to a shopping centre and just a quick walk from Hôtel de Ville. Features include free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Lausanne Cathedral and Palais de Beaulieu
  • Airport shuttle service available for a fee

Hotel Crystal ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Crystal

Everyone (9) Business (3) Couples (3) Family (6) Friends (1)
3 out of 5
Room was more or less clean, but furniture was old

Posted by on 2 Oct 2017

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4 out of 5

Clean & comfortable

I stayed at the Crystal Hotel for 2 nights in June 2012. I thought that the hotel was very clean and comfortable. Breakfast was good - nice that the breakfast room was located on the 5th floor which meant you get great views over the town. Friendly staff.

Posted by on 4 Jun 2012

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5 out of 5
Ab 10.00 war niemand mehr an der Reception erreichbar. Schlüssel war gelegt. Ab 8.00 morgen geht die reception wieder auf. ich musste früher gehen. Somit konnte ich weder ein oder aus checken.

Posted by on 12 Apr 2024

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5 out of 5
Ein einfaches gut gelegenes Stadthotel.

Posted by on 18 Feb 2024

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4 out of 5
2. Stock, draussen sehr lat; geschlossenes Fenster fast schalldicht, aber bei kleinem Zimmer so nicht ideal

Posted by on 30 Oct 2021

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3 out of 5
Nette Leute, sehr gutes Frühstück. Hotel findet sich noch in der Renovierungsphase, ist aber nicht störend. Sehr zentral, doch ruhig. Preis/Leistungsverhälniss stimmt.

Posted by on 27 Nov 2019

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4 out of 5

Posted by on 19 Sep 2019

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4 out of 5
Das Zimmer war perfekt für 4 Personen eingerichtet. Wir bekamen zudem ein gratis Ticket für den ÖV. Das Hotel befindet sich nahe der Altstadt und es sind sehr gute Verkehrsverbindungen vorhanden.

Posted by on 23 Jul 2019

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3 out of 5
:( Da wir das günstigste Zimmer gebucht haben, konnten wir nicht so viel erwarten, dass aber das Fenster des Zimmers nur gerade an die nächste Wand zeigt, war nicht besonders schön. Die Einrichtung ist eher alt. Die Aussenwand des Hotels ist gerade in renervation. :) Die Matratze fand ich ganz toll, was ich oft in anderen Hotels zu bemängeln habe. Das Personal ist ausserordentlich freundlich und hilfsbereit. Alle Mängel werden jedoch durch das grosse und vielfältige Frühstück, mit tollem Blick über die Stadt wettgemacht. Nur schon deshalb würde ich das Hotel trotzdem nochmals buchen. Super Lage in Mitten der Altstadt mit Blick auf die Kathedrale Notra Dame. Vom Hauotbahnhof geht es aber steil hoch. Die Metro ist jedoch auch in der Nähe zu erreichen.

Posted by on 22 Jul 2019

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5 out of 5
Wir hatten ein Zimmer mit Balkon, am Abend waren wir auf dem Balkon und genossen die Aussicht über die Stadt Lausanne. Kaffee beim Frühstück ist nicht gut, sehr dünn.

Posted by on 29 Jun 2019

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Property Features

As a guest of Hotel Crystal, you'll find a rooftop terrace, a library, and a vending machine. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and a picnic area are also featured at the business-friendly Hotel Crystal. Parking is available for a fee. This 3-star Lausanne hotel is smoke free.

  • 40 guestrooms or units
  • 5 levels
  • Built in 1960
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Lausanne Station (2.2 km / 1.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Crystal offers 40 accommodations with a safe and complimentary newspapers. This accommodation offers separate sitting areas. 82-cm flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Lausanne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Bath or shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

The front desk is open daily from 10:00 AM - 6:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 10:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 56.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 10:00 AM
  • Front desk closes daily at 6:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 15 for adults and from CHF 15 for children
  • Self-parking fee: CHF 20.00 per day
  • Rollaway bed fee: CHF 56.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Lausanne
  • Hotel Crystal Lausanne
  • Hotel Crystal Hotel
  • Hotel Crystal Lausanne
  • Hotel Crystal Hotel Lausanne

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.