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Hotel Ciudad del Mar

3.0 star property

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Photo gallery for Hotel Ciudad del Mar

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible
Studio Suite, 1 Queen Bed with Sofa bed
Restaurant
Front of property
Studio Suite, 1 Queen Bed with Sofa bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle la Naval 38, Las Palmas de Gran Canaria, Las Palmas, 35008
  • Las Canteras Beach
    ‪3 min walk‬
  • Santa Catalina Park
    ‪12 min walk‬
  • Confital Beach
    ‪14 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Standard Double Room, 1 Queen Bed, Non Smoking

Standard Double Room, 1 Queen Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Non Smoking

Superior Double Room, 1 Queen Bed, Non Smoking

Superior Double Room, 1 Queen Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Room

Poem Suites

  • Free WiFi
  • Air conditioning
  • Soundproof rooms
  • Microwave
4.5 out of 5, Wonderful, (136)
The price is €138
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Poem Suites

About this property

Hotel Ciudad del Mar

Hotel with a 24-hour front desk, a short walk to Las Canteras Beach
A coffee shop/cafe, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Hotel Ciudad del Mar offers 15 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Las Palmas de Gran Canaria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include free minibar items and minibars. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Ciudad del Mar, you're just a quick walk from Las Canteras Beach. Features include free WiFi in public areas, plus a coffee shop/cafe and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 3-minute walk from Las Canteras Beach and 12 minutes by foot from Santa Catalina Park
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Ciudad del Mar.

This 3-star Las Palmas de Gran Canaria hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 984 ft (EUR 10 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee weekdays 7:30 AM–10:30 AM: EUR 12 for adults and EUR 12 for children
  • 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 120
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 120
  • Hardwood flooring in room
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • iPod dock
  • MP3 dock
  • Satellite channels
  • Smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 54 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 10 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad Mar
Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel
Hotel Ciudad del Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel Las Palmas de Gran Canaria

Hotel Ciudad del Mar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 56 out of 89 reviews
Rating 8 - Good. 23 out of 89 reviews
Rating 6 - Okay. 5 out of 89 reviews
Rating 4 - Poor. 3 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

american

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Vesna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
All personnel was very polite, ready to help, the hotel is very clean, nice, new and very close to the beach and center of the city, park Santa Catalina.
Stayed 2 nights in Mar 2024

10/10 Excellent

KENNETH MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel
Great hotel nice and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Stayed 1 night in Dec 2023

10/10 Excellent

Ståle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Deepa

Stayed 2 nights in Oct 2023

6/10 Okay

Nayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su limpieza y la amabilidad de nayra
Stayed 1 night in Jan 2023

2/10 Terrible

Vincent, Smithtown

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A one person renter will probably have no problem with the room. First, the desk clerk did not speak English and has a hard time when we explained our problem. The bathroom had mold in the corners, the toilet paper holder was broken and the toilet paper constantly fell on the floor. The couch bed was just a bed, no couch. The mattress and pillow also had mold. Expedia was informed and they and the hotel management negotiated charging for one night and a cancellation fee. We were told to see the manager the next morning. When we returned the next day, the manager refused to accommodate the agreement and refused to negotiate charging for the week. Horrible customer service.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Gran Canaria
Trip to avoid the freeze in the UK. Walking and sightseeing
Stayed 4 nights in Dec 2022

10/10 Excellent

Martin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, updated rooms, and super friendly staff. This hotel was perfect for us. The hotel staff, Juan Fernando, was unbelievably helpful. This will be our go-to hotel for all future visits to Las Palmas. I highly recommend this hotel.

8/10 Good

Hassan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good cleaned a little bit noisy because of the End of Year celebrations
Stayed 1 night in Dec 2021

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was exceptionally helpful, friendly, and professional.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room decoration was nice, but the room temperature was very cold
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean, well-equipped hotel. Close to beach, restaurants and bars. Very difficult to park close by.
Stayed 1 night in Jan 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean budget hotel
Very clean new budget hotel. Good value and very friendly service.
Stayed 1 night in Oct 2018

8/10 Good

Sini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With out balcony :(
Stayed 2 nights in Jan 2025

6/10 Okay

Jonnathan

Travelled with group
Stayed 2 nights in Nov 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness
Basic but clean hotel close to the beach.

8/10 Good

Nicole

Liked: Staff & service
Nettes Hotel, liegt an einer Seitenstraße. Im großen und ganzen gutes Hotel für einen kurzen Aufenthalt. Sauberkeit ist in Ordnung, könnte etwas besser sein. Gegenüber vom Hotel ist ein Hähnchen Grill- den Geruch hat man dann im Zimmer. Genauso wie wenn die Leute unten vor dem Hoteleingang rauchen. Wir haben auserdem unser gebuchtes Zimmer nicht am Tag unserer Ankunft erhalten sondern ernst am nächsten. Wir würden das Hotel trotzdem weiter empfehlen.
Stayed 8 nights in Oct 2024

10/10 Excellent

Felix

Stayed 1 night in Aug 2024

8/10 Good

serge

Stayed 5 nights in Mar 2024

10/10 Excellent

Inma

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto para recomendar
Stayed 7 nights in Mar 2024

6/10 Okay

Karolina Wiktoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für einen Kurztrip ist es völlig in Ordnung. Für einen länger Aufenthalt eher mittelmäßig. Die Betten sind unfassbar hart und man kann aufgrund der Mücken die Fenstern nicht öffnen.
Stayed 7 nights in Feb 2024