10/10 Excellent
Suzanne
9 Jul 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel
What a fabulous hotel, I had two nights here as I was in Cyprus on an Emergency. I’m not good at reviews but here it goes.
First and foremost, two ladies on Reception Maria and Klaus, what can I say other than friendly, professional, compassionate. Everything I needed these two ladies were understanding and outstanding. Getting me within 5 minutes a hire car at 17:00 on a Sunday, arranging me transfers and just being friendly. These two ladies are a credit to the Hotel. Thank you, you made a difficult time so much easier.
Staff
Everyone is exceptional. -As previously mentioned Klaus and Maria on Reception, the cleaners, bars staff, kitchen staff etc. etc. Whatever the management are doing, I take my hat off to you. Different level of staff, so professional.
The Rooms.
Safe, Absolutely spotless. Brilliant facilities including well maintained AC and easy to use. Couldn’t fault the rooms.
The Hotel.
Again absolutely spotless. Many young families here enjoying family time around a spotless pool and garden area. “The whole Hotel is Spotless”.
Overall
This is an excellent hotel, whatever the management are doing they have it spot on. Brilliant Staff, great food, clean (I mean staff constantly cleaning). This little Hotel on the outskirts of Aya Napa is something special.
Keep doing whatever you’re doing, you are a different level to your competitors.
Thank you
Suzanne
Stayed 2 nights in Jun 2024