Rialto Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rialto Hotel

View from property
Front of property
Deluxe Room, 1 King Bed, Non Smoking
View from property
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
1219 Matamoros St, Laredo, TX, 78040
  • Laredo Convention and Visitors Bureau
    6 min walk
  • Laredo Center for the Arts
    6 min walk
  • San Augustin Plaza
    7 min walk
  • Laredo, TX (LRD-Laredo Intl.)
    11 min drive

Room options

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Rialto Hotel

Laredo hotel in Western Division with a 24-hour front desk and a restaurant
A restaurant, a 24-hour front desk, and barbecue grills are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine.
Rialto Hotel offers 47 air-conditioned accommodations with blackout drapes/curtains. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Rialto Hotel. During your stay, you're just a quick walk from Jarvis Plaza. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include an elevator, an ATM, and a vending machine
  • Steps from Jarvis Plaza and 6 minutes by foot from Laredo Convention and Visitors Bureau
There's a restaurant on site. Public spaces have free WiFi. Barbecue grills, a vending machine, and an ATM are also featured at Rialto Hotel. Self parking is free.

This Laredo hotel is smoke free.

Rialto Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Rialto Hotel Laredo
Rialto Laredo
Rialto Hotel Hotel
Rialto Hotel Laredo
Rialto Hotel Hotel Laredo

Rialto Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 146 out of 238 reviews" "
Rating 8 - Good. 58 out of 238 reviews" "
Rating 6 - Okay. 20 out of 238 reviews" "
Rating 4 - Poor. 4 out of 238 reviews" "
Rating 2 - Terrible. 10 out of 238 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Dennise

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is horrible. Super outdated. They have AC units on windows and the elevator does not work. When checking out, they had someone mopping the stairs and I slipped since I was carrying my luggage . Horrible place to stay. I do not recommend at all
Stayed 1 night in Aug 2024

8/10 Good

manuel

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall property & room was clean. The ac room was OFF so it took awhile to cool. Also the elevator was out of order & my room was in 3rd floor.
Stayed 1 night in Jul 2024

8/10 Good

Richard, Laredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the historical feel of the hotel.
Stayed 2 nights in Apr 2024

6/10 Okay

Raul

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Positive: Staff is very friendly; Negative: Elevator is not working so one must use the stairs which can be problematic; Rooms that have small window units which can't keep up with South Texas summer heat; Dozens of cats in the parking lot cause a variety of issues including urine smell.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bereket

Stayed 1 night in Jul 2024

10/10 Excellent

Ramiro, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful nostalgic hotel with plenty of Laredo (Est 1755) history nearby and I so is the hotel which served many businesses including the Mexican Embassy. The Rialto Hotel will celebrate its 100 years next year. There’s a pharmacy downstairs too! The check in clerk was friendly and knowledgeable of nearby opportunities. Parking was safe and they have numerous cameras. The room was very clean and comfortable. We wish we had booked two nights but we have time constraints. We are definitely coming back. The price was reasonable and well worth the stay. Highly recommended and safe. There’s a federal courthouse across the street. There’s also 3rd party restaurant inside the hotel but we are checking out early. Coffee, pastries, fruits and toast are free in the lobby. Fantastico!
Stayed 1 night in Jun 2024

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Samuel

Stayed 5 nights in Jun 2024

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Loretta

Stayed 1 night in Jan 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect every time
My bf and I have been staying here since we moved to San Antonio and visit family in Laredo. The location is convenient for us as it’s close to our families. Although the hotel is adjacent to some downtown nightlife and a plaza across the street, the rooms are so cozy and fresh that they’re never a bother as we’re asleep before 11 pm. The parking is extremely well lit and the neighborhood cats serve as security guards. The managers already know us well enough to greet us with a warm welcome at check in. The rooms have always been clean, roomy, and inviting after being out with family. One suggestion for staff would be to be on the same page with check in/check out times. On the Hotels.com website, it states 12 pm is the check out time while the housekeeping employee knocked on our door asking if we were paying another day since check out was at 11 am. When asking the manager at check out to clarify, she responded with, “ I can do 12” which isn’t necessarily a straight answer. Other than that, we haven’t had any issues when staying here. Hopefully it’s a one time occurrence because this hotel has reallly grown on us and we’d hate to go elsewhere.
Stayed 1 night in May 2024

10/10 Excellent

John, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
This was a quaint, if not boutique, property. It’s a converted office four story office building built in 1925 with lots of retained elements. The staff is fantastic, knowledgeable, and friendly.
Stayed 1 night in May 2024

10/10 Excellent

Richard, Laredo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, historic. I'm a person that likes taking a step back into history. This place makes me feel like I'm visiting my grandmother's house. Don't stay here if you want a pool, room service, a gym, etc. But make it your destination in Laredo if you desire a clean room with a friendly anv professional staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Khara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay at the Rialto! It is a beautiful historic building in Laredo that hosts one of the famous Laredo murals. The building is quite old and charming. Much of the older or original design aspects are still seen. We stayed four days and were greeted each day by staff as we went out. Everyone affiliated with the hotel was lovely and friendly. Would stay here again!
Stayed 4 nights in Apr 2024

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It’s a nice hotel with friendly staff. Bae’s brunch that is in the lobby was great for breakfast and lunch.
Stayed 4 nights in Apr 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, room comfort
Old but comfortable. Downtown Laredo is. Not what it used to be. Good place if you want to be downtown.
Stayed 1 night in Mar 2024

10/10 Excellent

Abdiel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very amenable and kind. The Hotel is a Historical site in Laredo downtown area. For those who love Victorian age stories and antiques, this place will be a great experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Obed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Business Trip
The ppl at the hotel was very friendly
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When you offer a breakfast you have to provide a meal ?? Or say you only have coffee and toast
Stayed 2 nights in Feb 2024

10/10 Excellent

Abe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Michael, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I went to Laredo for my husbands gig and this hotel was the closest. The pictures on the internet did not give it justice. I was a little thrown off when I saw that this room had a stand up shower.
Stayed 1 night in Jan 2024

10/10 Excellent

William, Opelika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our receptionist JR was amazing. Attention to detail. Easy explanation above and beyond service. Loved the fact that this hotel is 99 years old, and the staff have kept it in pristine condition and have presered the them of the hotel. It is a pleasure to witness this out of the ordinary hotel
Stayed 1 night in Jan 2024