Family Garden Inn & Suites

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Family Garden Inn & Suites

Terrace/patio
Deluxe Room, 2 Queen Beds
Free daily continental breakfast
Outdoor pool
Blackout curtains, soundproofing, rollaway beds, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
5830 San Bernardo Ave, Laredo, TX, 78041
  • Mall Del Norte
    13 min walk
  • Imaginarium of South Texas
    15 min walk
  • Laredo Medical Center
    5 min drive
  • Laredo, TX (LRD-Laredo Intl.)
    16 min drive

Room options

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

ADA 2 Queen Beds Garden

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Family Garden Inn & Suites

Family-friendly motel with free breakfast and airport shuttle service
This motel features an outdoor pool, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a children's pool, dry cleaning, and laundry facilities.
Family Garden Inn & Suites offers 165 air-conditioned accommodations with blackout drapes/curtains. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Laredo motel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Family Garden Inn & Suites. During your stay, you'll be within walking distance of Mall Del Norte. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include convenience store, laundry facilities, and a multilingual staff
  • Onsite recreation includes a playground
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Mall Del Norte and Rio Grande
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
Family Garden Inn & Suites offers its guests an outdoor pool and a children's pool. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi and wired Internet.

A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Family Garden Inn & Suites. An area shuttle within 10 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available.

Smoking is allowed in designated areas at this Laredo motel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM. The motel hosts a free manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free 24-hour return airport shuttle
  • Free local area shuttle up to 10 mi

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Free manager's reception
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free area shuttle
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bath
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Free local calls
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from November 19 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the motel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Family Garden Inn & Suites offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Family Garden Hotel Laredo
Family Garden Inn
Family Garden Inn Laredo
Family Garden Laredo
Family Garden
Family Garden & Suites Laredo
Family Garden Inn & Suites Motel
Family Garden Inn & Suites Laredo
Family Garden Inn & Suites Motel Laredo

Family Garden Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 519 out of 1002 reviews" "
Rating 8 - Good. 275 out of 1002 reviews" "
Rating 6 - Okay. 99 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nothanael, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acceptable place to spend a nigth Nice to have free snacks in the afternoon Limited breakfast
Stayed 1 night in Aug 2024

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen trato y servicio
Stayed 1 night in Aug 2024

2/10 Terrible

Francisco

Travelled with family
Disliked: Property conditions & facilities
Insecure,Dark, Creepy like a dark alley.
It was so bad, that I did not stay... It was really really bad. When I approach the front desk, the lady was nice and welcoming, she immediately gave me the room number key card, so it was quite fast. She gave the 161 room number.  So when I drive to the closest place that I can access the aisle that can take me to the room, which by the way, was not near and there were several steps to reach the room. Also just to mention it, there is no cart or anything to help you carry on your luggage to your room, no ramps either, so a cart is out of the picture. When I presented the key card in the door lock, it unlocked and when I pushed the door I could not get in the room because there was a couple of persons already in the room, the guy ask me what room do I have and I told him 161, and he said, well I had room 162,  but my key card did not open 162, so I tried 161 and it did open... so as you can imagine that is an unacceptable situation, how can you stay in a room with such a security mistake. So, when I got back to the front desk the lady said, seemed surprised, but her solution was "well I can give you 162"... I could not believe it.  When I asked her for a different room in a different building, she said that I had to pay more. Even though I gave them opportunity to fix the situation .. she did not simpatice with the real security breach they have.  Also the hotel is very very dark, feels and look creepy. I am confident that hotels.com will help me with this matter.
Stayed 1 night in Aug 2024

10/10 Excellent

Julio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

6/10 Okay

Sonia

Business traveller, Travelled with partner
Property was ok but the need new toilets the toilets are really old and dirty and hardly flush , the are kind of clogged
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen Beatriz

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roxxsann

Stayed 2 nights in Jul 2024

10/10 Excellent

Beatriz

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
I wouldn't recommend it,,unless you're just passing
Cleanliness in the(2) room was average.The grouds was not as shown on the photos,,the so call balcony or deck needed much attention n maintenence. In the room there's no drressers,,or hooks in the bathroom to hang the towels. The breakfast room was in back of the Motels parking and it was plain waffles or pancakes,coffee, ceral y bananas or apples. The first room we were assigned the toilet flooded n the vanity sink The location is close to restaurants n the highway. I guess you get what you pay for.
This are the decks/balcony
The grounds of the Inn And Suites
Stayed 3 nights in Jul 2024

6/10 Okay

Diego

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Amin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Orlando

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Roxxsann

Stayed 2 nights in Jul 2024

6/10 Okay

Chmiran

Business traveller
👍
Stayed 2 nights in Jun 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities
Dated
Stayed 3 nights in Jun 2024

4/10 Poor

Luis Fabiola

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet was clogged and restroom smelly
Stayed 1 night in Jul 2024

10/10 Excellent

Julio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

IGNACIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Roxxsann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 3 nights in Jul 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing is ever perfect but I enjoyed my stay with comfort and peace. Parking is a Little funky but it was doable. I will definitely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, excellent rooms, beautiful garden, friendly staff.
Stayed 1 night in Jul 2024

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, room comfort
I left
Place was filthy, ended up NOT staying there. However, when we got there , the door was open, bed was unmade, food on the desk. As we walked to the back of the garden it was dusty, dirty, and they had toilets stored under the staircase. Place was sus
Stayed 1 night in Jul 2024