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La première nuit fut "glaciale" . Mode de chauffage qui dysfonctionnait. La température est restée à 10 toute la nuit. En debut de soirée, un personnel est passé, a regardé les réglages en disant "ca va chauffer". la deuxième nuit, il m' a été proposé une autre chambre , où le chauffage fut bien. Le personnel a été bienveillant et respectueux.
Sylvie
Stayed 2 nights in Jan 2025
8/10 Good
Jean-Luc
12 Jan 2025
Jean-Luc
Stayed 1 night in Jan 2025
10/10 Excellent
Nic
6 Jan 2025
Very helpfull staff room was clean and tidy nice deep bath only problem i wasnt given the pass code for the gate and the wificode was illedgable needs to be written downclearly
A really nice simple hotel on the outskirts of town. Great staff team, and a good buffet breakfast. Easy 2 minute walk to local pub/restaurant and a bistro/grill. A little tired in places on the exterior, but the room was clean and fresh.
Bon rapport qualité/prix, personnel à l'accueil très aimable.
Jérôme
Stayed 1 night in Sep 2024
8/10 Good
Phillip Neil
Travelled with family
9 Sept 2024
Liked: Cleanliness, staff & service, amenities
Hotel was clean and comfortable. Great location for me as a base to explore the region. Staff were friendly and helpful, however, breakfast options were a little limited. But apart from that, thumbs up from me
Tea and coffee making facilities in the room. Good breakfast. Comfortable bed. Clean bathroom.
Becci
Stayed 1 night in Aug 2024
8/10 Good
Anthony
23 Jul 2024
Needs better staffing!
Excellent value and ideal location for The 33rd Ciruit Historique de Laon weekend event.
Hotel was full but only had one young lady trying to manage everything each morning. Check-in/ out, refilling buffet breakfast and clearing tables. She did the best she could often running back and forth and should commended. This is a criticism of the management of this hotel NOT the young lady.
As usual , a very good stay . One minor complaint - I requested a specific room ( no 33 ) well in advance of my stay , but it had not been reserved for me I stayed in R 32 instead ( which as it happens was also fine )
I shall request R 32 in a months time , when I do please have it available !! Thank you ( ps your receptionist was very helpful )
Trevor Hartley
+44(0) 7970131922
Room was clean and quiet and the bed was very comfy but the toilet would not flush! Staff came to the rescue very quickly and did a temporary fix. They also offered us the only other room they had but it was twin so we stayed where we were.