Quality Inn University

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn University

Interior
Standard Room, 1 King Bed, Non Smoking
Lobby
Indoor pool, open 9:00 AM to 10:00 PM, pool loungers
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
3121 E Grand River Ave, Lansing, MI, 48912
  • Eastwood Towne Center
    3 min drive
  • Michigan State University
    3 min drive
  • Breslin Center
    5 min drive
  • Lansing, MI (LAN-Capital Region Intl.)
    10 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 24.0 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 24.0 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Quality Inn University

Family-friendly hotel with free breakfast connected to the convention center in Lansing
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Quality Inn University offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

With your stay at Quality Inn University, you'll be connected to the convention center and within walking distance of Plymouth Congregational Church. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 15 minutes by foot from Plymouth Congregational Church and a 3-minute drive from Michigan State University
  • Pets welcome for a fee
Quality Inn University offers its guests an indoor pool, a waterslide, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3400 square feet (316 square meters) and includes conference space. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the family-friendly Quality Inn University. Free self parking is available.
Guests are served free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3400 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 50-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Quality Inn University Reviews

Reviews

6.6
Rating 10 - Excellent. 40 out of 250 reviews" "
Rating 8 - Good. 70 out of 250 reviews" "
Rating 6 - Okay. 76 out of 250 reviews" "
Rating 4 - Poor. 35 out of 250 reviews" "
Rating 2 - Terrible. 29 out of 250 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Rudy

Disliked: Cleanliness
Had to change rooms because they smelled like smoke. Smoke detector was covered in plastic. Sheets and cover had a red stain on it.
Stayed 1 night in Aug 2024

8/10 Good

Kamiar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem was, defective A/C It's didn't cool, just heat !!
Stayed 2 nights in Aug 2024

2/10 Terrible

Adnan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry and no cleanliness
Stayed 1 night in Aug 2024

8/10 Good

stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go here unless you can pay twice!!!!
I chose this hotel because it was a fair price. I go to Lansing for medical treatment so I do not have a lot of extra money. It is a 100 miles from my home but it is working. So I go one day later stay the night then have an appointment the next morning then go home. So I got to the hotel and they said I did not pay I showed them my receipt that I did. They said they didn’t get any payment and to stay I would have to pay. So I had to pay twice or drive 200 extra miles. I called the front desk for wifi password they don’t answer you have to leave a message and they never call you back. Horrible
Stayed 1 night in Aug 2024

4/10 Poor

Nic

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Random cords running through room, vent chocked full of dust, thermostat didn’t work. We had left and came back later and there was a sewage smell that even the staff member could smell, he was great and changed our room, but we went from 1 king to 2 doubles. Second room was ungodly hot and was told while leaving that the thermostat was “reveresed” in that room. Additional amenities were fine, staff service was pretty good, just really bad room issues.
Stayed 1 night in Aug 2024

10/10 Excellent

Haylee

Stayed 1 night in Aug 2024

6/10 Okay

Traci

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for my quick trip
Stayed 1 night in Jul 2024

2/10 Terrible

Brandon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke, hair, unsafe
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Benjamin meza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Bryn

Travelled with partner
Liked: Staff & service
Stayed for one night, the room had a slight cigarette smell but overall was pretty clean. Breakfast was the typical continental breakfast. Good for a cheap option close to MSU. Would stay again, but would ask for a different room next time.
Stayed 1 night in Aug 2024

2/10 Terrible

kizzy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Good. The shower curtain needs attention since water went all over the floor.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeremiah

Travelled with family
Liked: Amenities
Love it
Stayed 3 nights in Jul 2024

2/10 Terrible

Theresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was supposedly "being remodeled"and all common area carpets were torn up. The first room we were given had a flooded bathroom floor from a drip in the ceiling. The 2nd room was dirty. Had toothpaste smeared on the chair back, a full kernel of corn in the slow draining bathroom sink and a quarter-sized cigarette burn on the bedspread. Third room was OK. Breakfast was decent.
Stayed 2 nights in Jul 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful thru out my stay. I had a 2nd floor room off the pool and I had no trouble watching TV or sleeping, even with family's enjoying the pool. I'll pick this hotel again for sure. 👍👍
Stayed 1 night in Jul 2024

8/10 Good

James

Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024