Causeway Bay Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Causeway Bay Hotel

Bar (on property)
Indoor pool
Lobby sitting area
Deluxe Room, 1 King Bed
Billiards

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
6820 S Cedar St, Lansing, MI, 48911
  • River Trail
    8 min drive
  • Impression 5 Science Center
    9 min drive
  • Potter Park Zoo
    10 min drive
  • Lansing, MI (LAN-Capital Region Intl.)
    20 min drive

Room options

Deluxe Room, 2 Queen Beds

  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Causeway Bay Hotel

Family-friendly hotel with a 24-hour business center and a 24-hour front desk
Along with a 24-hour business center, this smoke-free hotel has a conference center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and laundry facilities.
Causeway Bay Hotel offers 300 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Causeway Bay Hotel. During your stay, you'll be close to Chisholm Hills Golf Club. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour business center.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Just a 3-minute drive from Community Mental Health and a few minutes from Chisholm Hills Golf Club
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. A vending machine, an arcade/game room, and a garden are also featured at the family-friendly Causeway Bay Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Lansing hotel is smoke free.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay (maximum USD 50 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per pet, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Lansing
Best Western Plus Lansing
Best Western Plus Lansing Hotel
Lansing Best Western
Causeway Bay Hotel Lansing
Causeway Bay Hotel
Causeway Bay Lansing
Causeway Bay
Causeway Bay Hotel Hotel
Causeway Bay Hotel Lansing
Causeway Bay Hotel Hotel Lansing

Causeway Bay Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 200 out of 999 reviews" "
Rating 8 - Good. 305 out of 999 reviews" "
Rating 6 - Okay. 197 out of 999 reviews" "
Rating 4 - Poor. 129 out of 999 reviews" "
Rating 2 - Terrible. 168 out of 999 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Deanna

Travelled with partner
Disliked: Cleanliness
Dirty dog pee in hall ways and elevator
Stayed 1 night in Sep 2024

2/10 Terrible

Braun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every amenity was closed. No dining, with no establishments within an easy walk. All vending machines were broken on every floor except the main floor, with two vending machines that were poorly stocked, if at all. There was no maid service. The pool and spa/gym were closed. It appears this place used to be nice, but it is apparently mismanaged under new ownership.
Stayed 4 nights in Apr 2024

4/10 Poor

Edward

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old, most the ammidities we not open or closed. Resturant was closed, pool was closed bar was closed. Poor or no Internet
Stayed 2 nights in Sep 2024

2/10 Terrible

Nathan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is 100% falsely advertising on this website. EVERYTHING IS CLOSED! THERE IS NO USABLE POOL, HOT TUB, SAUNA OR GYM LIKE STATED IN WEBSITE DESCRIPTION. THE RESTAURANT AND BAR ARE CLOSED "UNTIL FURTHER NOTICE" THERE IS NO CONTINENTAL BREAKFAST, NO CABLE TV IN THE ROOMS. THERE WERE HOMELESS PEOPLE SLEEPING IN THE FRONT OF THE LOBBY. It is also a hostel which is NOT SAID in the description. There are sketchy people throughout the hotel. We went for our daughters soccer tournament and did not feel safe for her to walk around alone. Trash everywhere outside. I don't like leaving all negative comments so the best things about it were: the beds were very soft and comfy, the rooms were decently clean, however the sheets were hopefully clean, just stained. Plenty of comfy pillows and the courtyard was well maintained and very nice with fish and a little waterfall. WILL NOT BE BACK!
Stayed 2 nights in Sep 2024

6/10 Okay

Thomas, Wauwatosa

Liked: Staff & service
Disliked: Property conditions & facilities
Beds were comfortable. Tub was dirty. Bathrooms need renovation. Parking lot needs pavement repair. El
Stayed 2 nights in Sep 2024

4/10 Poor

Beth

Disliked: Amenities, property conditions & facilities
It seems as if this is a hotel that was once very nice but is past its prime. The pool, sauna, spa, restaurant, bar are all out of service indefinitely. The rooms do not have cable and only have basic channels. Our remote didn’t work and the front desk did not have a replacement. The safety chain for the room door was missing and the bathroom was a little iffy. We were apparently on the “Executive floor” that did not allow pets but alas, there was barking. Although there was a strong “smoke” smell in the hallway, the room itself was fine. It served its purpose for the 14 hours we were there.
Stayed 1 night in Sep 2024

4/10 Poor

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort
5am crazy man in hallway screaming. took awhile to get police to remove him.
Stayed 2 nights in Jun 2024

2/10 Terrible

Michael

This hotel closed several years ago and is now occupied by squatters and staffed by ghosts. Have you ever watched the shining and said “if only that hotel was in central Michigan “. That hotel has absolutely zero business operating in its current condition.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nicole

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
In the pictures on line it said they had a pool like we could use it. Not true they said not enough staff. Had to plug in the refrigerator, our tv did not work, when i got my refund for the next night it was difficult to get any worthy help. They cashed me out when i paid by c.card, then charged my card anyway because they made a mistake and refunded my money too many times.Just not a good experience,
Stayed 2 nights in Jul 2024

8/10 Good

Christina

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Angel

Travelled with family
Disliked: Amenities, property conditions & facilities
I chose this hotel for several of the amenities it had listed on the website, such as, pool, breakfast, attached restaurants, etc. Also, on the website, the pictures looked like it was a really nice place. Whe. We arrived, it is more run down and unkept than the pictures. Only one door to get in and the parking lot is quite a ways from that entrance. The first thing I see at check in is a sign saying there is no pool, spa, weight room, cable tv or pretty much any of the amenities I thought we would have. When I asked about what time breakfasts started, I was informed there is no breakfast or restaurants. That was ine thing I really wanted due to having to be up and out early for my boys' tournament we were in town for. It's easier and more convenient to be able to eat right at hitel than having to find someplace open early and drive there. The facility was pretty clean. Our room seemed clean. However, the facility halls were very hot and smelled like pot. They really need to update their website. It is full of false advertising! I would have NEVER chose this facility had it been truthful.
Stayed 2 nights in Jul 2024

2/10 Terrible

Lori

Travelled with family, Travelled with group
Smoke detector kept chirping, had to wait for thrm to replace the battery and the entire hotel smelled of weed😡
Stayed 1 night in Jul 2024

6/10 Okay

Raúl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No muy bueno
Stayed 2 nights in Jul 2024

4/10 Poor

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every amenity the property advertises was closed, restaurant, pool, workout facility, everything.
Stayed 2 nights in Jul 2024

4/10 Poor

SUMMER

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property as a whole is dirty and run down. The restaurant, pool, spa and gym were all closed until further notice. They said due to staffing. Also there was no cable TV in the rooms. It was 90 degrees outside and the floor hallways had no air. Luckily the only plus was the air worked in the rooms. The whole property was dirty and full of cobwebs literally.
Stayed 1 night in Jul 2024

2/10 Terrible

Eva

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No amenities. Pool closed no cable tv no restaurant open
Stayed 2 nights in Jul 2024

8/10 Good

Renee

Travelled with family
Disliked: Property conditions & facilities
Beautiful pond and courtyard, website should be updated The hotel is practically abandoned
Stayed 2 nights in Jun 2024

2/10 Terrible

Candace

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be shut down.
Stayed 2 nights in Jun 2024

8/10 Good

JoAnn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean, and comfortable. The front desk clerk was polite and helpful
Stayed 2 nights in Jun 2024

6/10 Okay

Melanie

Travelled with family
Disliked: Cleanliness, amenities
Nothing was open. No restaurant, pool, hot tub, we paid to stay based on the amenities that were listed in the advertisement . But that wasn’t the case.
Stayed 1 night in Jun 2024

2/10 Terrible

Elsa

Travelled with partner
Disliked: Staff & service, property conditions & facilities
No cable, no pool, no gym, nothing but a room.

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Unbelievable. If zero stars were an option - that's what this dismal place deserves. I can't believe this is a listing on expedia!!! This place is dirty, and smells badly of cigarettes and wet dog. No services are available; no gym, no pool, no bar, no restaurant, nothing. There are homeless people walking the hallways like zombies. Apocalyptic. BEWARE!!!!
Stayed 1 night in Jun 2024

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean, amenities all closed
I showed up and the place was pretty much abandoned. None of the hotel amenities listed on hotels dot com were available, everything was closed until further notice. No cable tv anymore either. The room hasn’t been cleaned, I turned around and checked out.
Stayed 3 nights in May 2024

2/10 Terrible

JEFFREY T

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terrible !!!
Stayed 1 night in Apr 2024