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Hotel Zhero - Ischgl/Kappl

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zhero - Ischgl/Kappl

Penthouse (Suite Liebhauser) | View from room
Front of property – evening/night
Indoor pool
Presidential Suite | Bathroom
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking included
    Parking included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
Wiese 687, Kappl, Tirol, 6555
  • Dias Cable Car
    2 min drive
  • Hirschenbadlift
    19 min drive
  • Sunny Mountain Park
    21 min drive

Room options

View all photos for Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 7
  • 3 King Beds

View all photos for Superior Suite (Junior)

Premium bedding, minibar, in-room safe, desk

Superior Suite (Junior)

  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse (Suite Minotti)

Penthouse (Suite Minotti) | Fireplace

Penthouse (Suite Minotti)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite (Junior)

Flat-screen TV

Deluxe Suite (Junior)

  • Sleeps 6
  • 2 King Beds

View all photos for Penthouse (Suite COCO)

Premium bedding, minibar, in-room safe, desk

Penthouse (Suite COCO)

  • Sleeps 4
  • 1 King Bed

View all photos for Classic Suite (Junior)

Premium bedding, minibar, in-room safe, desk

Classic Suite (Junior)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room Triple

Premium bedding, minibar, in-room safe, desk

Deluxe Room Triple

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Zhero - Ischgl/Kappl

Winter wonderland with a full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Zhero - Ischgl/Kappl for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Zhero - Ischgl/Kappl offers 79 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Kappl hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
During your stay at Hotel Zhero - Ischgl/Kappl, you'll be within walking distance of Dias Cable Car. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, massages, or body treatments at the spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes tennis courts, a gym, and a steam room
  • Just a 2-minute drive from Dias Cable Car and 7 minutes from High-Bike Testcenter Paznaun
  • Free ski and local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski passes, and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. This luxury hotel also offers a sauna and a fitness center. Self parking is free.

This 5-star Kappl hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11:00 AM.
The Saint - This fine-dining restaurant serves breakfast and dinner. Reservations are required.
Minotti Lounge - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Covered valet parking on site (EUR 16 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 28 for adults and EUR 14 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Saint
  • Minotti Lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Ice skating
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • A meeting room

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between May 01 and November 27.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way)
  • Covered valet parking fee: EUR 16 per night
  • Pet fee: EUR 35 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Zhero
Hotel Zhero Ischgl
Hotel Zhero Ischgl Kappl
Zhero Hotel
Zhero Ischgl
Zhero Ischgl Kappl
Hotel Zhero Ischgl/Kappl Kappl
Hotel Zhero Ischgl/Kappl
Zhero Ischgl/Kappl Kappl
Zhero Ischgl/Kappl
Zhero Ischgl Kappl Kappl
Hotel Zhero - Ischgl/Kappl Hotel
Hotel Zhero - Ischgl/Kappl Kappl
Hotel Zhero - Ischgl/Kappl Hotel Kappl

Hotel Zhero - Ischgl/Kappl Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 121 reviews" "
Rating 8 - Good. 31 out of 121 reviews" "
Rating 6 - Okay. 11 out of 121 reviews" "
Rating 4 - Poor. 6 out of 121 reviews" "
Rating 2 - Terrible. 3 out of 121 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Zhero Hotel for 20 days on a long ski vacation with my 16-year old son. The hotel is nice and with great facilities. The staff was always smiling and attentive. The breakfast had everything you would expect, and more. Service always great. Dinner was sophisticated. Menus were elaborate 5 course, where one could appreciate an effort to provide something special. Sometimes dinner felt too long, but overall it was great. Many great ski centers are nearby.
Stayed 18 nights in Dec 2023

10/10 Excellent

Keesha

Liked: Cleanliness, staff & service, amenities
Staff were lovely. Free shuttle service is amazing. Skiing is down the road and very convenient I can't complain.

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was by far one of the best hotels I’ve stayed in. Besides the beautiful modern interior design, what stands out most is their excellent customer service. Their staff were extremely friendly and welcoming. Catering to our needs was of their utmost priority and they wanted nothing more than for us to enjoy our stay. Hotel Zhero also provides a wide range of services that will definitely give you a heightened sense of luxury and comfort. I would absolutely recommend staying at Hotel Zhero and I’m very much looking forward to my next stay here 👍👍
Stayed 5 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

ofer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experiences
amazing stay graet for ski
Stayed 4 nights in Feb 2020

10/10 Excellent

zachi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay,great breakfast,great location. The vip shuttle takes you where ever you want in the area from morrning untill midnight. The spa area was wonderfull. Dinner was nice and the service was super.
Stayed 4 nights in Feb 2020

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff were friendly and helpful. The shuttle was extremely useful for local travel since we did not rent a car. If we ever go back to Kappl, we most certainly return to Hotel Zhero!
Stayed 5 nights in Jan 2020

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White Christmas!
First time staying at this hotel. Went during Christmas break. Could not be happier! Very romantic,Great location and people, easily accessible by rental car and not in the snowy hills, nice and private, and not as crowded. So many gifts and care it felt very warming. Attention to detail was superb, hand written personalized card welcoming us. Everyone was wonderful and so very kind. English spoken is fluently. Concierge service was fantastic, super helpful, helped book Ski trips and rental equipment, gave wonderful directions to the ski location in Kappl. Rooms were fantastic, and clean. Views were amazing, most rooms have balconies. There is a private shuttle taxi that takes you anywhere you want to go (Kappl or Ischgl) just call, pickup and drop off was fast and efficient, so you never have to drive or worry about parking. Parking charges are beyond fair, breakfast was excellent, dining services was very nice, had delicious 5 course Christmas dinner. There is nothing else that can be improved, everything was above and beyond!
Stayed 3 nights in Dec 2019

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
It was excellent, very good service. Rooms could be a tad cooler at night (it gets really hot, no AC) but everything else was exceptional. I would certainly come back.
Stayed 2 nights in Nov 2019

10/10 Excellent

Hisham, Abu Dhabi, UAE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, great staff . Location is near town center. SPA is good.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Dusan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice winter Hotel
Great Hotel Great Staff . Recomend
Stayed 4 nights in Dec 2018

10/10 Excellent

Mr , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Zhero over Easter
The staff couldn’t have been more friendly or helpful - felt immediately at home...
Stayed 4 nights in Mar 2018

10/10 Excellent

Ron, atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and staff
Will come back for sure. All stay was nice and all staff were great Shuttle service is free and very good
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel in Ischgl - convenient
Great staff - very convenient and quick shuttle service from the hotel to Ischgl. Room was clean and comfortable.

10/10 Excellent

Matthew, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 night stay at Zhero, Kappl.
Just returned from a fantastic 4 night stay at the Zhero Hotel in Kappl. It's both an incredibly indulgent and chic hotel, but balances this with a really welcoming and friendly service. All the staff - Maria, Camilla, Dan, Viktor, Annet, Thomas, Michael were super professional, courteous and fun - whether helping us book the perfect place for dinner, mixing great cocktails, or endlessly taking us back and forth to the slopes or nightlife of Ischgl. They were superb.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Robbie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trendy hotel near the slopes
Very nice hotel close to ischghl ski area. Friendly staff, lovely rooms, great spa area as well as the bar and restaurant. Free shuttle to and from the town on your schedule was a big plus. Would certainly recommend this hotel for a modern touch to a chalet. Cons: Said there was free parking - there wasn't, had to paid 15euros a day. Wouldn't have been annoyed had they been upfront and said that parking wasn't free. Ate the breakfast in the restaurant and had drinks at the bar, we gave tips on the bill but when we checked out l, they added an additional 10% for food and 20% for drinks so double service. I'm not sure whether this was an honest mistake or a scam but we paid in advance for the room for the entire duration. At check in, was told that "you only paid for half your stay". I quickly corrected that false statement. Fantastic spa area, really well done but no hot tub, in my opinion the one thing that really is nice after skiing. You can rent skis in house. We rented at the slopes because the shop was closed when we tried to rent. The choice of rental in ischgal was better and more convenient as you didn't have to walk around in ski boots. Overall it was a nice hotel and certainly better priced and more modern looking than the hotels nearby.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Excellent Hotel, food and everyone that work there were so polite and helpful. Definitely go again

10/10 Excellent

Dave, Leipzig, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
very nice hotel and the staff couldn't have been more accomodating. Best spa facilities I've seen in a hotel.

8/10 Good

Chris, Espoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayathlon
NICE

10/10 Excellent

James, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities and service, made our weekend
Excellent service and the hotel was very comfortable with great facilities. We were upgraded to the penthouse which was fantastic.

10/10 Excellent

Chris, Carlsbad, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel near Ischgl, Austria
This hotel is amazing and the staff are some of the nicest people I have met working at a hotel. Everyone was extremely friendly from them moment we arrived, to the day we left. Rebecca was the first person we met once arriving, and she made us feel at home instantly. Another great feature was the restaurant. Amazing food and friendly staff here as well.