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Tru by Hilton Lancaster East

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking
Lobby
Indoor pool
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • 24/7 front desk

Explore the area

Map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Amish Farm and House
    ‪8 min walk‬
  • Dutch Wonderland
    ‪8 min walk‬
  • Rockvale Outlets
    ‪9 min walk‬
  • Lancaster, PA (LNS)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

avid hotel Lancaster, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1003)
The price is €92
for 1 room
includes taxes & fees
13 Feb - 14 Feb
avid hotel Lancaster, an IHG Hotel

About this property

Tru by Hilton Lancaster East

Hotel with free breakfast, a short walk to Amish Farm and House
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Tru by Hilton Lancaster East. During your stay, you're just a quick walk from Amish Farm and House. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Amish Farm and House and Dutch Wonderland
  • Cats and dogs welcome for a fee
Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free.

This Lancaster hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1004 reviews" "
Rating 8 - Good. 235 out of 1004 reviews" "
Rating 6 - Okay. 85 out of 1004 reviews" "
Rating 4 - Poor. 43 out of 1004 reviews" "
Rating 2 - Terrible. 28 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Wilbert V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable
Things were vey good -- with the exception that there were no tissues in the bathroom dispenser. All in all the stay was really comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was set in a great location and had a good assortment for breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

Bernd

Travelled with partner
Liked: Cleanliness, staff & service
I think we got the wrong room, it was with a role in shower so plenty of room but looked like a hospital room. No coffee maker in the room.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Tru is just the basics, good for short stay, would like the bathroom to have optional heating liked the absence of rugs, bedding to not go to the floor also good.
Stayed 1 night in Oct 2024

4/10 Poor

Pearl, Columbia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk lady was superb, although overworked. A particular cleaning staff we encountered in the hall was totally rude. The room was way too tiny, even for a standard size.
Stayed 3 nights in Oct 2024

8/10 Good

Lori

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked Issac. He was very helpful about places to eat and he was very friendly. What we didn't like was that their were dogs everywhere. I like dogs but there is a place for them and it's not at a hotel. There maybe people allergic and they have to take a backseat to a dog. That's very sad. Your know people let their animals sleep in bed with them and I think its very wrong for those that do not care for pets in their house. We heard a dog barking down the hall from us off and on all night the first night we were there. It's just wrong. In the past dogs weren't allowed and hotels were still busy.
Stayed 2 nights in Oct 2024

8/10 Good

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

2/10 Terrible

Gilberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and very welcoming!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, friendly hotel. Located close to a lot of attractions and restaurants. Located only about 8 minutes from the Sight and Sound Theater. Roomy bathroom with space to put your toiletries.BIG selection of snacks and beverages in the lobby. And pet friendly.
Stayed 2 nights in Oct 2024

2/10 Terrible

Matthew

Travelled with family
Disliked: Amenities
When my wife and I arrived at this property with our toddler, we were told that our reservation had been canceled due to overbooking. There was no prior notice of the cancellation. Furthermore, I still have not received a refund for this booking from Hilton or Expedia.

8/10 Good

Katarzyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience, bathroom might be more cleaned, there was hair in the shower. Overall good experience
Stayed 2 nights in Oct 2024

4/10 Poor

I

Liked: Staff & service
Disliked: Property conditions & facilities
The place was very dirty the room the elevator the place had had a bad smell
Stayed 1 night in Oct 2024

6/10 Okay

Mildred

Travelled with partner
Liked: Cleanliness, staff & service
The soap containers are not ergonomic as you need to give the plastic bottles a tight squeeze to dispense the product.
Stayed 1 night in Oct 2024

10/10 Excellent

ADRIEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the staff were helpful and courteous. Especially the person that checked me in.
Stayed 1 night in Oct 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super convenient to all the area attractions. Probably the best breakfast around, so even if the price is a bit higher, it’s worth it. Only down side, the highway at night can be a bit loud, so if you’re a light sleeper it could be a problem.
Stayed 2 nights in Oct 2024

4/10 Poor

suzanne

Liked: Cleanliness
Disliked: Staff & service
Constant Traffic Noise during the night
We had a room for two nights, The rooms located in front of the hotel have constant large trucks traveling the highway 50 feet from the front of the hotel and can clearly be heard throughout the night especially around 4am and following. Enough to wake you. When reported to management to change our room we were offered ear plugs and no change of room. Although the sign in the lobby states " if we do not make things right you will not pay for the night". I just wanted a room changed but no help no refund. Good luck.
Stayed 2 nights in Oct 2024

2/10 Terrible

Martha

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Oct 2024

8/10 Good

Merry

Liked: Cleanliness, staff & service, property conditions & facilities
It’s on a busy highway so ask for a room on the backside if available.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Javonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren N

Stayed 1 night in Oct 2024

10/10 Excellent

Shirley

Stayed 1 night in Oct 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024