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Pumakala Hotel

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pumakala Hotel

Front of property
Lobby sitting area
Bar (on property)
32-inch LCD TV with satellite channels, TV
Superior Double Room, 2 Double Beds | Lake view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Parking included
  • Laundry
  • Breakfast included

Explore the area

Map
Panamerica Sur Km. 18, Prolongacion Tarapaca #153, Chucuito, Puno, 2100
  • Inca Uyo Ruins
    4 min walk
  • Lake Titicaca
    6 min walk
  • Chucuito Cathedral
    8 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Shower, rainfall showerhead, free toiletries, hair dryer

Standard Double Room

  • 18 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

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Room

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Breakfast included
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (170)
The price is €54
for 1 night
5 Jan - 6 Jan
Hacienda Puno

About this property

Pumakala Hotel

Art Deco hotel with free breakfast and a 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
Pumakala Hotel offers 33 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. These individually decorated and furnished accommodations have separate dining areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Pumakala Hotel, you're just a quick walk from Lake Titicaca. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Just a 4-minute walk from Inca Uyo Ruins and 6 minutes by foot from Lake Titicaca
  • Airport, train station pick-up, and cruise terminal shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Pumakala Hotel. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Chucuito hotel.

Guests are served free full breakfast daily from 6 AM to 9 AM. The hotel hosts a free manager's reception daily.
Pumakala Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Free off-site parking within 328 ft; booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6 AM–9 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Bike rentals

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Separate dining area
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Dining room

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 4 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per person (one way)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
Pumakala Hotel offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Property Registration Number 20448045227

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pumakala Hotel Puno
Pumakala Hotel
Pumakala Puno
Pumakala
Pumakala Hotel Hotel
Pumakala Hotel Chucuito
Pumakala Hotel Hotel Chucuito

Pumakala Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

giulissa, Ilo.

Liked: Staff & service, room comfort
Hotel in a quiet place
They dont have a buffet breakfast like they said. And there lsnt a restaurant Also
Stayed 1 night in Jun 2017

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was incredible for us, the staff was very friendly, the tranquility of the environment and the views of the room, the breakfast was good, I will return.
Stayed 1 night in Oct 2023

10/10 Excellent

Pablo Isla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice calm place with very kind people
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra, België

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi nieuw hotel, vraagt nog afwerking aan de buitenzijde. Zeer hulpvaardig personeel. Mijn vriend was ziek en heeft ons goed geholpen met medicatie en aangepast eten.
Stayed 1 night in Nov 2018

10/10 Excellent

Julian D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De Visita en Tticac y en la Isla del Sol
Quedamos gratamente sorprendidos por la calidad de las instalaciones y por la ubicacion que nos permitio ahorrar tiempo de viaje para visitar la Isla del Sol en la frontera Boliviana del lago Titicaca. Defiitivamante un sitio adecuado para un merecido descanso en los alrededores del Titicaca
Stayed 1 night in Sep 2017

8/10 Good

Sergio Luiggi

Liked: Cleanliness, property conditions & facilities, room comfort
Tuvimos una bonita esperiencia en el Pumakala
Nos fue muy bien, pero con problemas con el WiFi en la habitación (la señal no llega) y el agua caliente en horas de la mañana, muy temorano (entre 6 y 9 am).
Stayed 3 nights in Jul 2017

10/10 Excellent

Gerardus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi, rustig gelegen. Goede prijs/kwaliteit verh.
De eigenaar van het hotel is bijzonder vriendelijk en behulpzaam. In de lobby hangt een foto van hem met de (vorige) president van Peru Humala Tasso. Het ontbijt was goed verzorgd. Het (grote) bed lag heerlijk, goed matras. Ruime kamer, met terras. Bovenal: een uitstekende prijs/kwaliteit verhouding.

8/10 Good

Anónimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas condiciones
Todo estuvo bien, nosotros sólo pasamos una noche. El personal amable. Buenas limpieza. Lugar tranquilo para descansar.

6/10 Okay

patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Très décevant. Nous avions écrit à l'hôtel pour avoir un transfert par taxi. Réponse positive avec prix à l'appui. Personne à la gare routière. On prend donc un autre taxi et arrivée à l'hôtel...... fermé. Au bout de 10 minutes, on nous ouvre mais personne n'était au courant de notre arrivée..... L'eau est froide pour la douche même si on nous indique qu'elle est chaude. De plus, nous étions les seuls dans l'hôtel. Pas très réjouissant. Lors du départ, le propriétaire nous réclamait un surplus pour 4 personnes alors que sur la réservation, était notifié, 3 adultes et 1 enfant de 16 ans.... Sans commentaire. Nous n'irons plus jamais.