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Hacienda Puno

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hacienda Puno

Exterior detail
Lobby
Triple Room | View from room
Free daily buffet breakfast
Breakfast, lunch and dinner served

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Jr. Deustua 297, Puno, Puno, 21001
  • Puno Central Market
    2 min walk
  • Casa grill
    1 min walk
  • Puno Station
    7 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    69 min drive

Room options

View all photos for Double Room

Memory-foam beds, in-room safe, desk, soundproofing

Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Memory-foam beds, in-room safe, desk, soundproofing

Single Room

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hacienda Puno

Lakefront hotel with free breakfast and a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Hacienda Puno offers 64 accommodations with safes and hair dryers. Beds feature memory foam mattresses. LED televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Puno hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Hacienda Puno, you're just a quick walk from Puno Central Market. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Puno Central Market and Puno Plaza de Armas
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hacienda Puno. Limited free parking is available on a first-come, first-served basis.

This 3-star Puno hotel is smoke free.

Guests are served free buffet breakfast daily.
Taypicamana - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Taypicamana

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Memory-foam mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • LED TV

More

  • Desk
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PEN 62.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: PEN 62.25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.
Property Registration Number 20406464181

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hacienda Hotel Puno
Hacienda Puno
La Hacienda Hotel Puno
Hacienda Puno Hotel
Hacienda Puno Puno
Hacienda Puno Hotel
Hacienda Puno Hotel Puno

Hacienda Puno Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 55 out of 170 reviews" "
Rating 8 - Good. 70 out of 170 reviews" "
Rating 6 - Okay. 30 out of 170 reviews" "
Rating 4 - Poor. 9 out of 170 reviews" "
Rating 2 - Terrible. 6 out of 170 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Lizbeth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo, mclean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Lupe and Angelina and the rest of the staff were very nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

renan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is 1 block away from central plaza. A lot of restaurants and tour guide places around. The area around it is not loud so you will be able to rest.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph

Stayed 2 nights in Feb 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time staying in this hotel. The stuff was delightfully friendly and helpful, always there and always smiling. The room was lovely, with a sweet little niche with a table facing the big sort-of-french window - loved that bit! All the rest was great too. The breakfast good, again with a very friendly stuff. All in all, I'll book there next time I'm in Puno for certain...
Stayed 3 nights in May 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Centric Hotel in Puno
Nice 3 star hotel within 1 block from Plaza de Armas. Building is old and breakfast could improve, but considering price this is an excellent option in Puno.
Stayed 3 nights in Mar 2024

10/10 Excellent

William Horton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities
Best location

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel in a middle of downtown close to many interesting historic trademarks and restaurants.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

Solomon, Honduras

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities renovated and for what you pay it’s worth it . Better choice of breakfast .
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Iris wai ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice staff
Stayed 2 nights in Jun 2019

8/10 Good

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem in Puno!
The Hacienda Puno Hotel is a gem in Puno. The service is very friendly, the condition is very good, the location is perfect, and is a real value for the cost. The breakfast is plentiful and included but the cost of the food in the restaurant is a bit expensive.
Stayed 3 nights in May 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Extremely friendly staff. I arrived late and left early so I did not get to use all of the facilities. The staff prepared a nice boxed breakfast without me asking. Loved having an elevator and the room was larger than average. It took a while for the electric wall heater to warm the room but there were plenty of warm blankets already on the bed. My room had a bay window complete with desk. The street noise did not bother me but if you are a light sleeper ask for a room away from the street.
Stayed 1 night in Feb 2019

8/10 Good

Mimi, El Alto, Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant plave for one night
The hotel is in easy walking distance to the plaza and other points of interest in Puno. Out room was a bit spartan, but very clean with comfortable beds. Fine for a twelve hour stay.
Stayed 1 night in Jan 2018

8/10 Good

Ricardo , Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel near Puno downtown and only 5 minutes in car to the port
Stayed 1 night in Nov 2017

2/10 Terrible

Joe

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Hacienda Puno
Changed their prices on us. Charged us 35 soles more for the tour we were on with other people and then the other folks all had lunch included in their tours but not us. Nope our hotel didn’t book us lunches. Lastly, the place smells like cigarettes really bad. They get large tour groups that check in at all hours and just smoke in the lobby and their rooms, within minutes your room will smell like an ash tray.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The streets flooded
A fast moving hail storm hit the city, while we were out. We caught a taxi back to our hotel but it let us out across the street. There was a river running down the street. The hotel doorman brought us boots to put on and helped us cross the street. The water was knee high. Now that's customer service!!!!!
Stayed 2 nights in Oct 2017

8/10 Good

Celia, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, good hotel
Breakfast was nice, a bit of everything. Location was great, walkable distance to main square and shops. Rooms big and clean. Hot water pressure good. Overall it was good experience.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in safe area and close to best food
Safe clean friendly view and f main square xxxxxxxxxxxxxxxx

10/10 Excellent

Anna, Connecticut. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practical, stylish hotel with 'Puno' character
Nicely decorated hotel, close to Plaza de Armas. Kind staff, helpful.

10/10 Excellent

Hugh, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to Puno? You should stay here!
The hotel is really in the center of Puno. You can get to restaurants, supermarket and the plaza by walk. Although it's next to the street, it's not noisy at night. The hotel staff is very friendly and the buffet breakfast is decent, too. From the sixth floor, you can see Lake Titicaca.