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Hacienda Plaza de Armas

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hacienda Plaza de Armas

View from room
City Double Room
Interior
Front of property
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Room service
  • Laundry
  • Breakfast included

Explore the area

Map
Jr. Puno 419, Puno, Puno, 21001
  • Puno Plaza de Armas
    1 min walk
  • Mojsa Restaurant
    1 min walk
  • Puno Station
    9 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    68 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room

In-room safe, desk, laptop workspace, soundproofing

Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room

City Double Room

City Double Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for City Twin Room

City Twin Room

City Twin Room

  • 19 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

In-room safe, desk, laptop workspace, soundproofing

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

About this property

Hacienda Plaza de Armas

Art Deco hotel with free breakfast and a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Hacienda Plaza de Armas offers 28 accommodations with safes and hair dryers. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Puno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Hacienda Plaza de Armas, you're just a quick walk from Puno Plaza de Armas. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Puno Plaza de Armas and Puno Cathedral
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hacienda Plaza de Armas. Self parking is free.

This 3.5-star Puno hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:00 AM to 9:00 AM.
Taypicamana - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Free self-service breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Taypicamana

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PEN 62.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: PEN 62.25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.
Property Registration Number 20406464181

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hacienda Plaza Armas
Hacienda Plaza Armas Hotel
Hacienda Plaza Armas Hotel Puno
Hacienda Plaza Armas Puno
Hacienda Plaza Armas Hotel Puno
Hacienda Plaza Armas Hotel
Hacienda Plaza Armas Puno
Hacienda Plaza Armas
Hotel Hacienda Plaza de Armas Puno
Puno Hacienda Plaza de Armas Hotel
Hotel Hacienda Plaza de Armas
Hacienda Plaza de Armas Puno
Hacienda Plaza Armas Puno
Hacienda Plaza de Armas Puno
Hacienda Plaza de Armas Hotel
Hacienda Plaza de Armas Hotel Puno

Hacienda Plaza de Armas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 127 out of 325 reviews" "
Rating 8 - Good. 135 out of 325 reviews" "
Rating 6 - Okay. 47 out of 325 reviews" "
Rating 4 - Poor. 10 out of 325 reviews" "
Rating 2 - Terrible. 6 out of 325 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right on the town square, great central location. There is no parking
Stayed 3 nights in Jul 2024

6/10 Okay

Panagiota

Travelled with group
Disliked: Cleanliness, property conditions & facilities
A highly overpriced hotel, not very comfortable and certainly without many amenities. Staff was polite but not very efficient and the bottle of water had 9 soles ( usual expensive price 2.5 soles). Sheraton In Lima is much cheaper than this hotel and has so much more to offer...
Stayed 1 night in Jun 2024

8/10 Good

Esther Ann

Stayed 1 night in Apr 2024

6/10 Okay

Favio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The hotel was very convenient located in the center plaza. The staff was generally professional. However, it was disappointing that face towels were not provided at all, not even by request. I had to use the big hand towel to wash my face. I also wished the rooms were not carpeted, as carpets usually trap germs and dirt.
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicacion,servicio,comodo,buen desayuno,gracias por todo
Stayed 2 nights in Feb 2024

8/10 Good

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dominic

Great location and accommodation
Stayed 2 nights in Sep 2023

10/10 Excellent

Eric, Dorado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion. Hotel muy bien cuidado. El personal muy cordial y atento. Todo muy bien.
Stayed 1 night in Jul 2023

10/10 Excellent

Fabiola, Marysville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in the main area which it was very convenient. The rooms were very clean and the beds súper comfortable.
Stayed 1 night in Jun 2023

8/10 Good

Lukasz

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice option to stay. Clean, good centre location, nice breakfast
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice breakfast. The welcome drink required buying food.

10/10 Excellent

Juana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and professional
Stayed 2 nights in Nov 2022

8/10 Good

khairalnnesa, Dubai

Travelled with group
Nice hotel in the center. Room was big. Perfect location. Breakfast was not good
Stayed 1 night in Oct 2022

8/10 Good

omer

Stayed 2 nights in Jul 2022

8/10 Good

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located. Friendly and helpful staff. Cleanness was ok.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was not what I am used to getting with the VIP service I usually get - no perks and not friendly
Stayed 1 night in Jun 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was friendly and professional. The breakfast room attendant was especially helpful.
Stayed 3 nights in May 2022

10/10 Excellent

cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After arrival, flight was cancelled. Staff helped us with bus options. Very attentive.
Stayed 2 nights in May 2022

2/10 Terrible

Bruce

Stayed 1 night in Mar 2022

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
See previous review, this was 2 nights of a total of 5 nights split stay.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Beds and pillows were comfortable.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfy
We enjoyed our stay. The bed were very comfortable and the hotel was nice and quiet.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Spacious
This was the quiestest hotel we stayed in while visiting Peru. We were very pleased. It also had plenty of space.
Stayed 1 night in Jun 2021