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Casona Plaza Hotel Centro

3.0 star property

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View from property
Lobby
Bar (on property)
Lobby
Down duvets, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jiron Lima # 787, Puno, Puno, 21001
  • Puno Plaza de Armas
    ‪2 min walk‬
  • Casa del Corregidor
    ‪3 min walk‬
  • Puno Central Market
    ‪3 min walk‬
  • Juliaca (JUL-Inca Manco Capac Intl.)
    ‪77 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double Room

Down duvets, in-room safe, desk, iron/ironing board

Junior Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Down duvets, in-room safe, desk, iron/ironing board

Family Room

  • 15 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Down duvets, in-room safe, desk, iron/ironing board

Triple Room

  • 14 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Down duvets, in-room safe, desk, iron/ironing board

Single Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Down duvets, in-room safe, desk, iron/ironing board

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Casona Plaza Hotel Centro

Colonial hotel with free breakfast and a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free train station pick-up, and a free manager's reception. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Casona Plaza Hotel Centro offers 30 accommodations with safes and designer toiletries. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Puno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

During your stay at Casona Plaza Hotel Centro, you're just a quick walk from Puno Plaza de Armas. You'll find features like free breakfast, free WiFi in public areas, and free train station pick-up service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Puno Plaza de Armas and Puno Cathedral
  • Free train station pick-up shuttle service
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Casona Plaza Hotel Centro. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This Colonial Puno hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Casona Plaza Hotel Centro has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Casona Plaza Hotel Centro offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20448186637

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casona Plaza Centro
Casona Plaza Centro Puno
Casona Plaza Hotel Centro
Casona Plaza Hotel Centro Puno
Casona Plaza Hotel Centro Puno
Casona Plaza Centro Puno
Casona Plaza Centro
Hotel Casona Plaza Hotel Centro Puno
Puno Casona Plaza Hotel Centro Hotel
Hotel Casona Plaza Hotel Centro
Casona Plaza Hotel Centro Puno
Casona Plaza Hotel Centro Hotel
Casona Plaza Hotel Centro Hotel Puno

Casona Plaza Hotel Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 103 out of 247 reviews
Rating 8 - Good. 97 out of 247 reviews
Rating 6 - Okay. 29 out of 247 reviews
Rating 4 - Poor. 12 out of 247 reviews
Rating 2 - Terrible. 6 out of 247 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and customer service
Stayed 1 night in Jun 2024

6/10 Okay

Doug

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Suitable for the location, but surely not luxury
The hotel was clean, however, it was older and needs some TLC. Tiles were broken in the bathroom and the overall appearance was just a little dated and worn. It fit our needs, but it was far from the nicest hotel we have stayed at. Dogs across the way were barking every night at 3am, and it just gave the feel of a hostel at times. The front desk staff was lovely, and the laundry service was great.
Stayed 3 nights in Jun 2024

10/10 Excellent

Angella

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were wonderful. Always very helpful !
Stayed 2 nights in Jun 2024

8/10 Good

Jody S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely view of the river in front of the property and a very nice balcony to relax on.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Stayed 1 night in May 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and easy walking location.
Stayed 1 night in May 2024

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Carmen

Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness
The hotel is very clean, and costumer service is profesional.
Stayed 1 night in Jan 2024

10/10 Excellent

Catalina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, however, in the morning you sometimes can hear a lot of traffic through the room window.
Stayed 2 nights in Nov 2023

8/10 Good

Sumit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful receptionist.
Stayed 2 nights in Aug 2023

10/10 Excellent

Isolde T

Stayed 1 night in Jul 2023

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very efficient. Very good location. Very nice breakfast, with the eggs cooked specially for us by the nice lady serving it.
Stayed 3 nights in Nov 2022

6/10 Okay

Maria, Arlington

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hot water is scare or not at all. Water in shower & sink are weak & cold. The room smells like sewage. Towels are old & yellowish in color.
Stayed 2 nights in Sep 2022

8/10 Good

Evan

Stayed 1 night in Aug 2022

10/10 Excellent

Marion

Stayed 1 night in May 2022

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel condition is not for three stars. The room is small, not elevator when I arrived. The service is not helpfull. Even was for a night i dont recomend this.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. The breakfast was really good. Location was great.
Stayed 2 nights in Jan 2020

4/10 Poor

Solomon, Honduras

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For what you pay you can find other hotels in the area with much better facilities and condition . This is an old hotel in need of renovation .
Stayed 1 night in Jan 2020

10/10 Excellent

susie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious roo
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient. They were very helpful. Initially we had a little bit of uneasiness since the hotel address was changed to different area, but it was very close to the current address. They arranged all the transportation to see the Lake Titicaca site, and back to the airport with little charge.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good location friendly stuff Good breakfast good staff
Stayed 2 nights in Oct 2019

6/10 Okay

Fernando

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very convenient but very noisy
It is a nice hotel and the location is very convenient, very close to the plaza de armas and lots of restaurants. However our room was on the ground floor close to the reception and there was lots of noise until late night and very early...Overall not a great experience
Stayed 1 night in Oct 2019