The Willowbrook Golf Hotel At Split Rock

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Willowbrook Golf Hotel At Split Rock

Willow Brook One Bedroom | Terrace/patio
Reception
Point of interest
Willow Brook One Bedroom
Front of property

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen

Explore the area

Map
105 Willowbrook Drive, Lake Harmony, PA, 18624
  • Split Rock Resort Indoor Waterpark
    19 min walk
  • Lake Harmony
    4 min drive
  • Hickory Run State Park
    5 min drive
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    37 min drive

Room options

Room

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Willow Brook One Bedroom

  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

About this property

The Willowbrook Golf Hotel At Split Rock

Hotel with 2 restaurants, near Split Rock Resort Indoor Waterpark
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a 24-hour front desk. Change of towels is available on request.
The Willowbrook Golf Hotel At Split Rock offers 50 air-conditioned accommodations with safes and hair dryers. Rooms open to patios. Accommodations at this 3-star hotel have kitchens with separate dining areas and cookware/dishes/utensils.

This Lake Harmony hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Willowbrook Golf Hotel At Split Rock, you'll be within walking distance of Split Rock Resort Indoor Waterpark. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include locker space, a gift shop, and a terrace
  • Onsite recreation includes mini golf
  • Just a 3-minute drive from Split Rock Resort Indoor Waterpark and a few minutes from Lake Harmony
  • Pets welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and gift shops/newsstands are also featured at The Willowbrook Golf Hotel At Split Rock. Self parking is free.

This 3-star Lake Harmony hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
The Willowbrook Golf Hotel At Split Rock has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 30 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Mini golf

Family friendly

  • Kitchen
  • Mini golf
  • Separate dining area
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Kitchen
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 210 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 per person
  • Pet fee: USD 210 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Willowbrook At Split Rock
The Willowbrook Golf Hotel At Split Rock Hotel
The Willowbrook Golf Hotel At Split Rock Lake Harmony
The Willowbrook Golf Hotel At Split Rock Hotel Lake Harmony

The Willowbrook Golf Hotel At Split Rock Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 49 reviews" "
Rating 8 - Good. 6 out of 49 reviews" "
Rating 6 - Okay. 3 out of 49 reviews" "
Rating 4 - Poor. 6 out of 49 reviews" "
Rating 2 - Terrible. 9 out of 49 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Douglas

Travelled with family
Disliked: Amenities
During my stay there went towels or wash cloths or bath mat for my room It was dirty I called 4 times and talked to girl at front desk. She said she was sending them right up Not I called the 4 time at 5:30 am on Saturday morning , someone showed up with one bath towel The room had no ice bucket or coffee maker had to buy a coffee maker and coffee and wash cloths at Walmart There were black spider in bathroom and I stepped on it and at least 50baby spiders came out of it that I killed and silverfish on my bed I killed The room smelled like smoke and mildew The fire alarm in the front hallway was going off the entire 3 days I stayed there I am not happy with the accommodations
Stayed 3 nights in Jul 2024

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The resort was great, location was great. Only issue was rhat we could not get towels. They didn't have any ready when we got to our room. I requested them twice that day and again the next morning before i got any
Stayed 2 nights in Jul 2024

2/10 Terrible

Renata

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading reviews I didn’t have much optimism going into it, however I really I thought it went great. To be fair it was basically just a room to sleep in for 2 nights. The place is definitely outdated but I like that stuff reminds me of my childhood. The room was huge it had a full kitchen. Dishwasher, oven, stove, etc. when we walked in the room was freezing which I loved. The room also had a jacuzzi. Check in was at 4, we got there like 4:30 everything was ready. When we first got there some guy complained he waited 20 minutes for his room to be ready but don’t show up at 4 on the dot. You do that your just asking to be disappointed. I’m sure running I think it’s 6 buildings isn’t easy and not everything is gonna be done on time. Have some patience. The guy at the counter didn’t seem like he really knew what was going on when I told him I wanted to pay in cash but the lady who came over to help him worked it all out and everything was cool. They did say I need exact change which I had so that wasn’t an issue at all. They were friendly thought so no complaint here. Giant parking lots so you’ll be good with the parking. It was relatively clean, like i said it’s outdated so it’s gonna kinda look dirty plus it’s in the woods so you’ll see bugs I’m sure. I didn’t see bugs in my room at all. On the deck I saw spiders. The wifi was good for me. Honestly I’d stay again for the price I paid it was way better then what we expected. Give it a shot.
Stayed 2 nights in Jul 2024

4/10 Poor

christine

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Unhappy
We had a tv in loving room that didn't work. Called the first night to get someone to fix. They said they were sending someone and after a hour and half still nobody we went to bed. Call in the morning to get fixed after an hour and half we left. Came back still wasnt fixed. Called again they said they were sending someone. Waited 3.5 hours and left for dinner. Came back called again. They said someone came to fix but nobody was there. So the whole trip no tv.
Stayed 2 nights in Jun 2024

10/10 Excellent

Scarlett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place in the woods, we had a comfy but retro room. Check in was a little delayed but it's understandable seeing that it was on a high demand season and they had a lot of customers checking in. We didn't try the food, but the stay was very good for my and my partner. We will come back since I heard good stories about their mexican restaurant.
Stayed 1 night in Jun 2024

8/10 Good

LuAnn

Travelled with family
Liked: Cleanliness, staff & service
The bed was very comfortable & the linens very nice. Our blinds did not function properly & were missing from the balcony door. The room could used a refresh, but it was adequate for what we needed. Shower was very small but the tub was huge. The sofa was Very Firm & uncomfortable, but the TV was large & had a good selection of shows.
Stayed 2 nights in May 2024

2/10 Terrible

ROBERT

Disliked: Cleanliness, staff & service, property conditions & facilities
Understaffed. Dirty. Run down. Please save yourself the agony.
Stayed 1 night in May 2024

2/10 Terrible

Sheila

Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, the rooms were comfy and clean, the service was very helpful and the area is quiet and very very green. We loved our stay and will definitely come back
Stayed 1 night in May 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place ! Perfect for a night or a week ! The spa tub is the best !!
Stayed 2 nights in Dec 2023

4/10 Poor

John

Travelled with partner
Disliked: Amenities, property conditions & facilities
Needs a major update. Uncomfortable furniture and bedding. Took forever to check in.
Stayed 1 night in Apr 2024

8/10 Good

Marikate

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Love Split Rock - not so much the room
I always enjoy my stays at Split Rock. This is my 4th time there and my second stay at Willowbrook. However, when i got back to my room at night, there were ants on the heating/ac unit . 4 ants total. When i tried calling the front desk i got no answer. I called 3 times. The bed in the room was also broken and slanted so was uncomfortable to sleep in
Stayed 1 night in Apr 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It will be out last stay at split rock we all looked rooms 4 to be exact paid the same price for them all but all ended up with different rooms, furniture was horrible, microwave was broken and door knob
Stayed 1 night in Apr 2024

10/10 Excellent

Veronica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Waiting an hr and 40 min for my room
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Fix your maps
Please get maps on Apple working, we spent an HOUR looking for where to go! There were too many options of places, and the maps location was not even close to correct. The room also was just fine, the toilet was hot somehow and put moisture on the seat.
Stayed 1 night in Mar 2024

2/10 Terrible

Kim

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Let me put it…we ended up leaving the property at 10:30 pm due to feeling unsafe. We were planning on staying at the Willowbrook and there was no lock on the main door. So anyone could just walk in. Until they figure out what they are doing with the owners…please don’t stay there. The pictures look a lot better online than they are. And they won’t help you at all at the service desk.
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have an autistic boy and the staff made everything in my stay enjoyable and accommodated our needs .
Stayed 3 nights in Feb 2024

8/10 Good

Zuleyka

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is run down. We stayed in the Willowbrook buildings and they haven’t been updated since they were built. We took pictures that I hope can be posted to show. I don’t want to be that guy complaining but broken lamp shades, bathroom vanity that was broken, two microwaves because the built in one didn’t work. It’s a great location and they are working on the property. The building had almost no one in it. I just don’t understand why they wouldn’t concentrate on filling the better condition rooms. Unless all the rooms are this bad.
Stayed 1 night in Feb 2024

10/10 Excellent

Raquel

Stayed 2 nights in Mar 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024