Tru By Hilton Lake Charles

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru By Hilton Lake Charles

Reception
Lobby
Lobby
Lobby
Room, 2 Queen Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1220 W Prien Lake Rd, Lake Charles, LA, 70601
  • Prien Lake Mall
    ‪15 min walk‬
  • McNeese State University
    ‪4 min drive‬
  • Lauberge Casino Lake Charles
    ‪5 min drive‬
  • Lake Charles, LA (CWF-Chennault Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 36.2 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Lake Charles

Hotel in Lake Charles with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and an arcade/game room.
Tru By Hilton Lake Charles offers 98 accommodations with bathrobes and hair dryers. Premium satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Tru By Hilton Lake Charles's great location gets high marks from our customers. During your stay, you'll be within walking distance of Magnolia Square Shopping Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Lauberge Casino Lake Charles and 5 minutes from Golden Nugget
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business center on site. A fitness center, a terrace, and an arcade/game room are also featured at the business-friendly Tru By Hilton Lake Charles. Self parking is free.

This Lake Charles hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 97
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lake Charles Hotel
Tru Hilton Lake Charles
Tru By Hilton Charles Charles
Tru By Hilton Lake Charles Hotel
Tru By Hilton Lake Charles Lake Charles
Tru By Hilton Lake Charles Hotel Lake Charles

Tru By Hilton Lake Charles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 467 out of 712 reviews" "
Rating 8 - Good. 159 out of 712 reviews" "
Rating 6 - Okay. 47 out of 712 reviews" "
Rating 4 - Poor. 18 out of 712 reviews" "
Rating 2 - Terrible. 21 out of 712 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful trip
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Donny

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a little small but comfortable.
Stayed 1 night in Oct 2024

8/10 Good

quyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Breakfast needs help. Food was cold except for pancakes
Stayed 1 night in Oct 2024

10/10 Excellent

Harry

Travelled with family
Clean, staff was friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Travelled with family, Travelled with partner
Liked: Amenities
N/a
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is comfortable & clean. Offered everything we needed
Stayed 1 night in Oct 2024

8/10 Good

Keith

Travelled with partner
Liked: Amenities, property conditions & facilities
Showerhead needs to be cleaned since the holes were blocked by calcium and the mattress was not comfortable at all. Was not able to get my sleep.
Stayed 1 night in Oct 2024

8/10 Good

andrew, Zachary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Filiberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly! Felt safe in the area and also the cleanliness of the hotel was amazing!! We loved our stay there and will definitely come back to stay here in future trips!
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot close to casinos.
Stayed 1 night in Sep 2024

10/10 Excellent

Hassan

Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice
Stayed 1 night in Sep 2024

8/10 Good

Hong

Stayed 1 night in Sep 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10
Stayed 1 night in Sep 2024

6/10 Okay

Eugene

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice an clean
Stayed 1 night in Sep 2024

10/10 Excellent

Sheryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, quiet, clean and comfortable. Only complaint would be what appears evidence of upcoming mold on ceiling (typical occurrence in this humid south). Might want to kilnz and repaint. Not a huge turnoff, I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Wiltz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening staff was friendly, morning staff not so much. Room could use updates: beds sitting on metal platform looked cheap, some water damage in restroom floor corners.
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had 1 night stay and everything was good
Stayed 1 night in Aug 2024